BISSELL® Big Green® Professional Carpet Cleaner User Manual

Introduction

This manual provides instructions for the safe and effective use of your BISSELL Big Green Professional Carpet Cleaner. This powerful machine is designed for deep cleaning carpets, area rugs, and upholstery, featuring an XL DirtLifter PowerBrush and large capacity tanks for efficient cleaning.

The BISSELL Big Green Professional Carpet Cleaner is equipped with a 9-inch long reach hose and a 6-inch tough stain tool, making it suitable for various cleaning tasks, including the removal of tough pet messes and odors. It operates by cleaning on both forward and backward passes, which helps reduce cleaning time and promotes faster drying.

Important Safety Instructions

When using an electrical appliance, basic precautions should be observed, including the following:

• Always connect to a properly grounded outlet.
• Unplug from outlet when not in use and before servicing.
• Do not immerse. Use only on surfaces moistened by the cleaning process.
• Use only BISSELL cleaning products intended for use with this machine.
• Do not allow to be used as a toy. Close attention is necessary when used by or near children.
• Use only as described in this manual. Use only manufacturer's recommended attachments.
• Do not use with damaged cord or plug. If appliance is not working as it should, has been dropped, damaged, left outdoors, or dropped into water, return it to a service center.
• Do not pull or carry by cord, use cord as a handle, close a door on cord, or pull cord around sharp edges or corners. Do not run appliance over cord. Keep cord away from heated surfaces.
• Do not unplug by pulling on cord. To unplug, grasp the plug, not the cord.
• Do not handle plug or appliance with wet hands.
• Do not put any object into openings. Do not use with any opening blocked; keep openings free of dust, lint, hair, and anything that may reduce air flow.
• Keep hair, loose clothing, fingers, and all parts of body away from openings and moving parts.
• Turn off all controls before unplugging.
• Use extra care when cleaning on stairs.
• Do not use to pick up flammable or combustible materials (lighter fluid, gasoline, kerosene, etc.) or use in areas where they may be present.
• Do not use appliance in an enclosed space filled with vapors given off by oil base paint, paint thinner, some mothproofing substances, flammable dust, or other explosive or toxic vapors.
• Do not use to pick up toxic material (chlorine bleach, ammonia, drain cleaner, etc.).
• Do not pick up anything that is burning or smoking, such as cigarettes, matches, or hot ashes.
• Do not use without filters in place.
• Do not modify the grounded plug.

What's in the Box

Your BISSELL Big Green Professional Carpet Cleaner package includes the following components:

• BISSELL Big Green Professional Carpet Cleaner unit
• XL DirtLifter PowerBrush (integrated)
• 9-inch Long Reach Hose
• 6-inch Tough Stain Tool
• Bissell 2X Professional Deep Cleaning Formula (60 Ounces)
• Additional Bissell 2X Pet Stain & Odor Formula (2 bottles)

Image: The BISSELL Big Green Professional Carpet Cleaner shown with its integrated XL DirtLifter PowerBrush, the included hose and tough stain tool, and bottles of BISSELL 2X Pet Stain & Odor Formula.

Setup

1. Unpack the Cleaner: Carefully remove all components from the packaging. Ensure all listed items are present.
2. Assemble Handle (if necessary): Follow the quick start guide for attaching the handle to the main unit. Ensure it clicks securely into place.
3. Fill the Clean Water Tank: Locate the clean water tank (usually the upper tank). Remove it from the machine. Fill the tank with hot tap water (not boiling) to the 'Water Fill Line'. Add the recommended amount of BISSELL 2X Professional Deep Cleaning Formula or Pet Stain & Odor Formula according to the instructions on the formula bottle and the tank markings. Replace the tank securely on the machine.
4. Connect Hose and Tool (for spot cleaning): If using the hose and tough stain tool, connect the hose to the accessory hose port on the front of the machine. Attach the 6-inch tough stain tool to the end of the hose.
5. Plug In: Plug the power cord into a grounded electrical outlet.

Operating Instructions

Carpet Cleaning (Upright Mode)

1. Prepare Area: Vacuum the area to be cleaned thoroughly to remove loose dirt and debris. Move furniture if necessary.
2. Pre-treat (Optional): For heavily soiled areas or tough stains, pre-treat with a BISSELL pre-treatment solution according to its instructions.
3. Start Cleaning: Turn on the machine. Press the spray trigger while making a slow forward pass over the carpet. Release the trigger and make a slow backward pass over the same area to extract the dirty solution.
4. Repeat: Continue making wet passes (with trigger pressed) and dry passes (trigger released) until the area is clean. For best results, make several dry passes to extract as much moisture as possible.
5. Monitor Dirty Water Tank: When the dirty water tank reaches its 'Full' line, or when you notice a decrease in suction, turn off the machine and empty the dirty water tank.

Spot Cleaning (Hose and Tool Mode)

1. Connect Tool: Ensure the hose and tough stain tool are securely connected.
2. Activate Hose Mode: Some models may have a switch to divert suction to the hose. Ensure this is engaged.
3. Clean Stain: Hold the tool about one inch above the soiled surface. Press the spray trigger to apply solution. Scrub the stain gently with the brush on the tool. Release the trigger and use the tool to suction up the dirty solution.
4. Rinse (Optional): For stubborn stains, you may rinse by spraying clean water (without formula) and then extracting.

Maintenance

1. Empty and Rinse Dirty Water Tank: After each use, remove the dirty water tank, empty its contents, and rinse thoroughly with clean water. Allow it to air dry before replacing.
2. Rinse Clean Water Tank: If any solution remains, empty and rinse the clean water tank.
3. Clean Nozzle and Brushes: Periodically check the floor nozzle for debris and clean the rotating DirtLifter PowerBrush. Remove any hair or fibers wrapped around the brush.
4. Clean Hose and Tools: Rinse the hose and tough stain tool with clean water after use.
5. Wipe Down Machine: Wipe the exterior of the machine with a soft cloth.
6. Storage: Store the machine in a dry, protected area. Wrap the power cord neatly around the cord wraps.

Troubleshooting

Specifications

• Model: 99K5A
• Power Rating: 12 Amps
• Clean Water Tank Capacity: 1.75 Gallons
• Dirty Water Tank Capacity: 1.75 Gallons (approximate, matches clean tank)
• Brush Type: XL DirtLifter PowerBrush (rotating)
• Hose Length: 9 inches (long reach)
• Included Tools: 6-inch Tough Stain Tool
• Cleaning Action: Cleans on forward and backward pass
• ASIN: B0F3LXSF23

Warranty and Support

For warranty information, product registration, or technical support, please refer to the warranty card included with your product or visit the official BISSELL website. You can also find additional support resources and contact information on the Bissell Store on Amazon.

BISSELL proudly supports the BISSELL Pet Foundation and its mission to help save homeless pets. Every BISSELL purchase contributes to this cause.