Introduction
This instruction manual provides essential information for the safe and efficient operation, maintenance, and troubleshooting of your VEVOR Commercial Soft Serve Ice Cream Machine, Model BQL-9200ST. Please read this manual thoroughly before initial use and retain it for future reference. Proper use and care will ensure optimal performance and longevity of your machine.

The VEVOR Commercial Soft Serve Ice Cream Machine, Model BQL-9200ST, featuring a sleek design and touch screen interface.
Safety Instructions
Always adhere to the following safety precautions to prevent injury or damage to the machine:
- Ensure the machine is connected to a grounded power outlet with the correct voltage as specified on the rating label.
- Do not operate the machine with wet hands or in wet environments.
- Keep hands and foreign objects away from moving parts during operation.
- Unplug the machine before cleaning, maintenance, or if it will be unused for an extended period.
- Do not immerse the machine in water or other liquids.
- Only use food-grade ingredients and follow proper hygiene practices.
- Do not attempt to repair or modify the machine yourself. Contact qualified service personnel for assistance.
Product Overview
The VEVOR Commercial Soft Serve Ice Cream Machine is designed for efficient and continuous production of soft serve ice cream. It features a durable stainless steel construction, a user-friendly touch screen interface, and a powerful compressor for rapid freezing.
Key Components
- Hopper: 4 L (1.1 Gal) capacity stainless steel tank for holding the liquid ice cream mix.
- Freezing Cylinder: 1.6 L (0.4 Gal) capacity where the mix is frozen and churned.
- Dispensing Nozzle: For serving the soft serve ice cream.
- Control Lever: Activates the dispensing mechanism.
- Touch Screen Display: For controlling settings, monitoring status, and initiating cleaning cycles.
- Drip Tray: Collects any drips or spills during dispensing.
- Multi-vent Cooling System: Ensures efficient heat dissipation and stable operation.

Detailed view highlighting the Drip Tray, Control Lever, Multi-vent Cooling, and Dispensing Nozzle.

The machine features a durable stainless steel body and SUS304 stainless steel hopper for longevity and hygiene.
Setup
1. Unpacking and Inspection
- Carefully remove the machine from its packaging.
- Inspect for any shipping damage. If damage is found, contact your supplier immediately.
- Ensure all included parts are present.

The machine comes with essential accessories for assembly and maintenance, including a star nut, corrugated tube, piston O-rings, expansion tube, and petroleum jelly.
2. Placement
- Place the machine on a stable, level surface capable of supporting its weight (approximately 45 kg / 99.2 lbs).
- Ensure adequate ventilation around the machine, leaving at least 15 cm (6 inches) of space on all sides for proper airflow.
- Avoid placing the machine near heat sources or in direct sunlight.
3. Initial Cleaning
Before first use, thoroughly clean all parts that will come into contact with food. Refer to the Maintenance section for detailed cleaning instructions.
Operation
1. Preparing the Mix
- Prepare your liquid ice cream or yogurt mix according to your recipe or supplier's instructions.
- Ensure the mix is properly chilled before adding it to the machine.
- Pour the prepared mix into the 4 L (1.1 Gal) hopper. Do not overfill.

Pouring the liquid ice cream mix into the 4L hopper. The freezing cylinder has a capacity of 1.6L.
2. Starting the Machine
- Plug the machine into a suitable power outlet.
- Turn on the main power switch.
- Use the Touch Screen Display to select the desired operating mode. The machine features automatic pre-cooling.
- The initial freezing process takes approximately 15 minutes. Subsequent batches can be ready in 6 minutes or less.

The digital touch display provides convenient control over settings, including hardness adjustment, wash cycle, and auto mode.

The machine is capable of producing soft serve ice cream in approximately 15 minutes, with continuous supply thereafter.
3. Dispensing Ice Cream
- Once the ice cream is ready (indicated by the machine or desired consistency), place a cone or cup under the dispensing nozzle.
- Pull the Control Lever down to dispense the soft serve.
- Release the lever to stop dispensing.
4. Adjusting Hardness
The machine features adjustable hardness settings to achieve your preferred ice cream consistency. Access this setting via the Touch Screen Display and follow the on-screen prompts to increase or decrease hardness.

The machine utilizes high-speed mixing and built-in puffing technology to create a silky, milkshake-like soft serve texture, with adjustable hardness.
Maintenance
Regular cleaning and maintenance are crucial for hygiene, performance, and extending the lifespan of your machine.
1. Daily Cleaning (One-Button Cleaning)
- Empty any remaining mix from the hopper.
- Pour warm, soapy water into the hopper.
- Activate the One-Button Cleaning function via the touch screen. This will circulate the cleaning solution through the freezing cylinder and dispensing mechanism.
- Dispense the cleaning solution through the nozzle.
- Repeat with clean water to rinse thoroughly.
- Wipe down all exterior surfaces with a damp cloth.

The machine features a convenient one-button cleaning function, simplifying daily hygiene routines.
2. Deep Cleaning
Periodically, a more thorough cleaning is required:
- Unplug the machine.
- Disassemble the dispensing nozzle and any other removable parts that come into contact with food.
- Wash these parts with warm, soapy water. Rinse thoroughly and allow to air dry completely.
- Wipe down the interior of the hopper and freezing cylinder with a food-safe sanitizer.
- Reassemble all parts, ensuring seals and O-rings are correctly seated and lubricated with food-grade petroleum jelly if necessary.
3. Storage
If storing the machine for an extended period, perform a deep clean, ensure all parts are dry, and store in a clean, dry environment.
Troubleshooting
This section addresses common issues you might encounter. For problems not listed here, contact customer support.
| Problem | Possible Cause | Solution |
|---|---|---|
| Machine does not turn on | No power supply; Power switch off; Circuit breaker tripped | Check power cord connection; Turn on power switch; Reset circuit breaker |
| Ice cream is too soft/hard | Hardness setting incorrect; Mix temperature too high/low | Adjust hardness setting via touch screen; Ensure mix is properly chilled before adding |
| Machine not freezing | Insufficient mix; Compressor issue; Ambient temperature too high | Ensure hopper has sufficient mix; Check for error codes; Ensure proper ventilation around machine |
| Leaking from dispensing nozzle | Seals or O-rings improperly installed or worn | Inspect and correctly install seals/O-rings; Replace worn parts |
Specifications
| Feature | Detail |
|---|---|
| Model Number | BQL-9200ST |
| Operating Temperature | 5-32°C / 41-89.6°F |
| Ice Cream Production Efficiency | 10-15 L/h (2.7-4 Gal/h) |
| Hopper Capacity | 4 L / 1.1 Gal |
| Freezing Cylinder Capacity | 1.6 L / 0.4 Gal |
| Noise Level | ≤60 dB |
| Hopper Material | Stainless Steel 304 |
| Main Body Material | Stainless Steel |
| Net Weight | 45 kg / 99.2 lbs |
| Product Dimensions (L x W x H) | 210 x 580 x 700 mm (8.3 x 22.8 x 27.6 inches) |
| Special Features | Touch panel interface, Automatic cleaning, Pre-cooling |

Visual representation of the machine's dimensions and key specifications.

The machine features an efficient cooling system with a copper tube condenser and large ventilation area for rapid heat dissipation and stable operation.
Included Parts
The following items are included with your VEVOR Commercial Soft Serve Ice Cream Machine:
- VEVOR Commercial Soft Serve Ice Cream Machine x 1
- Star Nut x 1
- Corrugated Tube x 1
- Piston O-Rings x 2
- Expansion Tube x 1
- Petroleum Jelly x 1
Warranty and Support
For warranty information, technical support, or service inquiries, please contact your retailer or the VEVOR customer service department. Keep your purchase receipt and model number (BQL-9200ST) readily available when contacting support.





