1. Introduction
This manual provides detailed instructions for the installation, operation, and maintenance of the Promethean WiFi Module. This module is designed to integrate seamlessly with Promethean ActivPanel v7 Cobalt and Nickel interactive displays, enabling wireless network connectivity.
Please read this manual thoroughly before installation and use to ensure proper functionality and to prevent damage to the device or the ActivPanel.
2. Safety Information
- Ensure the ActivPanel is powered off and disconnected from the main power supply before installing or removing the WiFi module.
- Handle the module with care to avoid static discharge.
- Do not attempt to disassemble or modify the module. This will void the warranty.
- Keep the module away from liquids and extreme temperatures.
3. Package Contents
Verify that your package contains the following items:
- Promethean WiFi Module (with two attached antennas)
- This User Manual

Image 1: Front view of the Promethean WiFi Module, showing the USB connector and two antennas.

Image 2: Rear view of the Promethean WiFi Module, displaying regulatory labels and product information.
4. Setup and Installation
Follow these steps to install the Promethean WiFi Module into your ActivPanel v7 Cobalt or Nickel:
- Power Off ActivPanel: Ensure the ActivPanel is completely powered off and unplugged from the electrical outlet.
- Locate Module Slot: Identify the dedicated WiFi module slot on your ActivPanel. Refer to your ActivPanel's user manual for the exact location, typically on the side or rear panel.
- Insert Module: Carefully insert the Promethean WiFi Module into the designated slot. Ensure it is firmly seated. Do not force the module.
- Secure (if applicable): Some ActivPanel models may have a securing mechanism (e.g., a screw or latch) for the module. Secure it if available.
- Power On ActivPanel: Plug the ActivPanel back into the electrical outlet and power it on.
- Verify Installation: Once the ActivPanel has booted, navigate to the network settings to confirm that the WiFi module is recognized and active.
5. Operating Instructions
5.1 Connecting to a Wi-Fi Network
After successful installation, follow these steps to connect your ActivPanel to a wireless network:
- Access Settings: From the ActivPanel's main menu, navigate to Settings.
- Select Network & Internet: Choose the Network & Internet or similar option.
- Enable Wi-Fi: Ensure the Wi-Fi toggle is set to On.
- Select Network: A list of available Wi-Fi networks will appear. Select your desired network.
- Enter Password: If prompted, enter the Wi-Fi network password (security key) and select Connect.
- Confirm Connection: The ActivPanel should now display a "Connected" status next to your chosen network.
5.2 Optimizing Wi-Fi Performance
- Ensure the ActivPanel is within reasonable range of your wireless router or access point.
- Avoid placing the ActivPanel or router near large metal objects or other devices that may cause interference (e.g., microwaves, cordless phones).
- Keep the ActivPanel's software and firmware updated to ensure optimal network driver performance.
6. Maintenance
The Promethean WiFi Module requires minimal maintenance. Follow these guidelines to ensure its longevity:
- Cleaning: If necessary, gently wipe the exterior of the module with a soft, dry cloth. Do not use liquid cleaners or solvents.
- Firmware Updates: Periodically check for ActivPanel firmware updates, as these may include updated drivers for the WiFi module, improving performance and stability.
- Storage: If removing the module for extended periods, store it in a dry, dust-free environment.
7. Troubleshooting
| Problem | Possible Cause | Solution |
|---|---|---|
| No Wi-Fi networks detected. | Module not properly installed or recognized. Wi-Fi disabled. Router off or out of range. |
|
| Cannot connect to a specific Wi-Fi network. | Incorrect password. Network issues. |
|
| Frequent disconnections or slow speeds. | Interference. Weak signal. Outdated firmware. |
|
8. Specifications
| Feature | Detail |
|---|---|
| Product Name | Promethean WiFi Module |
| Compatibility | Promethean ActivPanel v7 Cobalt, ActivPanel v7 Nickel |
| Dimensions (Package) | 4.25 x 0.39 x 0.39 inches |
| Item Weight | 6.2 ounces |
| ASIN | B0F2TSK9HB |
| UPC | 810191440093 |
| Manufacturer | Promethean |
9. Warranty and Support
This Promethean WiFi Module is covered by the standard manufacturer's warranty. For detailed warranty terms and conditions, please refer to the documentation provided with your ActivPanel or visit the official Promethean website.
For technical support, troubleshooting assistance, or to report an issue, please contact Promethean Customer Support through their official website or the contact information provided with your ActivPanel purchase.
Online Resources: www.prometheanworld.com/support





