DiGGiNGSOUND Neckband Hearing Aids User Manual

1. Product Overview

The DiGGiNGSOUND Neckband Hearing Aids are designed to provide enhanced hearing for individuals with mild to moderate-severe hearing loss, while also offering full Bluetooth earphone functionality. This device combines convenience, comfort, and advanced audio technology to improve daily communication and entertainment.

Key features of the Neckband Hearing Aid T014, highlighting its versatile functionalities.

2. What's in the Box

Upon opening your DiGGiNGSOUND Neckband Hearing Aids package, you will find the following items:

• Hearing Aids x1
• USB Type-C Cable x1
• User Manual x1
• Earplugs x5 (various sizes)
• Cleaning Tool x1

A visual representation of all items included in the product package.

Unboxing and Contents Overview

This video demonstrates the unboxing process and provides a detailed look at all the items included in your DiGGiNGSOUND Neckband Hearing Aids package, along with initial usage tips.

3. Setup

3.1 Charging the Device

The DiGGiNGSOUND Neckband Hearing Aids feature a rechargeable battery. A full charge takes approximately 1.5 hours and provides over 24 hours of hearing aid use or 22 hours of music playback.

• Connect the provided USB Type-C cable to the charging port on the device.
• Plug the other end of the USB cable into a compatible USB power source (e.g., wall adapter, computer USB port).
• The indicator light will show charging status and turn off when fully charged.

Efficient Type-C charging provides extended battery life for both hearing aid and music functions.

3.2 Wearing the Device

The neckband design ensures comfortable and secure wear throughout the day. The magnetic earbuds prevent tangling and offer convenient storage when not in use.

• Place the neckband around your neck, ensuring the control modules rest comfortably on your collarbones.
• Insert the earbuds into your ears. The ergonomic 45° design ensures a stable and painless fit.
• Choose the appropriate earplug size from the included options for optimal comfort and sound quality.

Designed for comfortable all-day wear with anti-tangle magnetic earbuds and a secure neckband.

The 45° ergonomic design ensures a secure and comfortable fit for various activities.

Magnetic earbuds offer tangle-free storage and convenience during use.

3.3 Bluetooth Pairing

The device supports Bluetooth 5.3 for seamless connection to your smartphone or other Bluetooth-enabled devices.

Connecting to Android Phone

1. Wear the hearing aids correctly, ensuring the buttons are on your right side.
2. Turn on your device's Bluetooth and search for available devices.
3. Click on the headphone shape "T014" and pair.
4. After connecting, click the settings icon to check and make sure "Call audio" and "Media audio" are enabled.

Detailed steps for pairing your DiGGiNGSOUND Neckband Hearing Aids with an Android smartphone.

Connecting to iPhone

1. Turn on your device's Bluetooth and search for available devices. Wear the hearing aids correctly, ensuring the buttons are on your right side.
2. Select "T014" from the Bluetooth list of your device and click to connect.
3. After connected, you can make a call by clicking the hearing aids or on your device.

This video illustrates the process of connecting your neckband hearing aids to an iPhone for calls and media.

4. Operating Instructions

4.1 Power On/Off

• To turn ON: Press the power button (usually the middle button on the right control module) for 3 seconds. The indicator light will illuminate.
• To turn OFF: Press the power button for 3 seconds. The indicator light will turn off.

4.2 Volume Control

The device offers 5 levels of volume control for each ear independently. This allows for personalized amplification based on your specific hearing needs.

• To increase volume: Press the '+' button on the respective ear's control module.
• To decrease volume: Press the '-' button on the respective ear's control module.
• Adjust the volume to the next level only after you hear the current volume indication (approximately 5 seconds).

Independent 5-level volume control for each ear in Hearing Aid Mode.

4.3 Mode Switching (Hearing Aid Mode / Bluetooth Mode)

Seamlessly switch between dedicated hearing amplification and Bluetooth audio modes.

• To switch modes: Press the mode button (often indicated by a music note or Bluetooth symbol) and wait approximately 5 seconds for the mode to change.

4.4 Noise Reduction Modes

The device features two noise reduction modes to enhance speech clarity in different environments.

• Weak Noise Reduction Mode: Suitable for environments with minimal background noise.
• Strong Noise Reduction Mode: Ideal for noisy environments to focus on conversations.

Intelligent AI noise reduction offers two distinct modes for varying sound environments.

4.5 Call and Music Control

When in Bluetooth mode, you can control calls and music directly from the device.

• Answer/Hang up Call: Short press the call button.
• Reject Call: Short press the call button twice.
• Play/Pause Music: Short press the play/pause button.
• Next Track: Long press the '+' button.
• Previous Track: Long press the '-' button.

Bluetooth mode allows for music enjoyment and convenient call management.

4.6 Usage Scenarios

The versatile design and features make these hearing aids suitable for various daily activities:

• Watching TV: Enjoy relaxed time without disturbing others.
• Outdoor/Indoor Exercise: Ideal for hiking or climbing to stay healthy.
• Family Parties: Enjoy happy time with friends and family without missing conversations.

The device adapts to multiple scenarios, from quiet TV viewing to active outdoor pursuits and social gatherings.

5. Maintenance

Proper maintenance ensures the longevity and optimal performance of your hearing aids.

• Cleaning: Use the provided cleaning tool to regularly remove earwax and debris from the earbuds and sound outlets. Gently wipe the neckband with a soft, dry cloth.
• Storage: When not in use, store the hearing aids in a cool, dry place. The magnetic earbuds help keep the cables tidy and prevent tangling.
• Battery Care: Avoid fully discharging the battery frequently. Charge the device regularly to maintain battery health.

6. Troubleshooting

If you encounter any issues with your DiGGiNGSOUND Neckband Hearing Aids, please refer to the following common troubleshooting steps:

• No Sound/Low Sound:
  • Ensure the device is powered on and fully charged.
  • Check the volume levels for both ears and adjust as needed.
  • Verify that the earbuds are clean and free of obstructions.
  • Ensure the correct mode (Hearing Aid or Bluetooth) is selected.
• Pairing Issues:
  • Make sure Bluetooth is enabled on your smartphone and the device is within range.
  • Forget the device from your phone's Bluetooth settings and attempt to re-pair.
  • Restart both the hearing aids and your smartphone.
• Distorted Sound/Feedback:
  • Adjust the earplugs to ensure a snug fit in your ear canal.
  • Try a different size of earplug.
  • Switch between noise reduction modes to see if it improves sound clarity in your environment.
• Device Not Responding:
  • Attempt a hard reset by holding the power button for an extended period (e.g., 10-15 seconds) or until the device restarts.
  • Ensure the device is not completely out of battery.

If the issue persists after trying these steps, please contact customer support for further assistance.

7. Specifications

8. Warranty and Support

DiGGiNGSOUND products are manufactured with high quality standards. For warranty information and customer support, please refer to the contact details provided in your product packaging or visit the official DiGGiNGSOUND website.

Manufacturer: DiGGiNGSOUND

For any inquiries or technical assistance, please reach out to our dedicated support team.