COSTWAY 10044BN-CYLJ

COSTWAY Full Body Massage Chair User Manual

Model: 10044BN-CYLJ

Introduction

Thank you for choosing the COSTWAY Full Body Massage Chair. This manual provides essential information for the safe operation, setup, and maintenance of your massage chair. Please read it thoroughly before use and retain it for future reference.

COSTWAY Full Body Massage Chair

Image: The COSTWAY Full Body Massage Chair in a brown and black finish, showcasing its ergonomic design and plush seating.

Important Safety Information

To reduce the risk of electric shock, burns, fire, and injury, please observe the following precautions:

  • Always unplug the chair from the electrical outlet immediately after using and before cleaning.
  • Do not use while bathing or in a shower.
  • Do not place or store the chair where it can fall or be pulled into a tub or sink.
  • Do not reach for a chair that has fallen into water. Unplug immediately.
  • Never operate this chair if it has a damaged cord or plug, if it is not working properly, if it has been dropped or damaged, or dropped into water.
  • Keep the cord away from heated surfaces.
  • Never drop or insert any object into any opening.
  • Do not use outdoors.
  • Do not operate where aerosol (spray) products are being used or where oxygen is being administered.
  • To disconnect, turn all controls to the off position, then remove the plug from the outlet.
  • This chair is not intended for use by persons with reduced physical, sensory or mental capabilities, or lack of experience and knowledge, unless they have been given supervision or instruction concerning use of the chair by a person responsible for their safety.
  • Children should be supervised to ensure that they do not play with the chair.

Product Overview

The COSTWAY Full Body Massage Chair is designed to provide a comprehensive massage experience with advanced features. Key components and features include:

  • Dual SL Tracks: Ergonomically designed to follow the natural curve of your spine from neck to thighs.
  • Automatic Body Scan: Adjusts massage points and ranges for personalized comfort.
  • Full Body Airbag Massage: 22 airbags located on shoulders, arms, calves, and feet with 5 adjustable intensities.
  • Waist Heating Therapy: Promotes blood circulation and muscle relaxation in the lumbar area.
  • Foot Rollers: Relieve fatigue in the soles of your feet.
  • Zero Gravity Modes: Two positions to reduce pressure on the heart and back.
  • Rocking Function: Gentle rocking motion for enhanced relaxation.
  • Retractable Calf Frame: Extends up to 8 inches (20 cm) to accommodate users of various heights.
  • Multiple Control Methods: Voice control, armrest shortcut keys & knob, and remote control.
  • 7 Auto Modes & 5 Massage Techniques: A variety of pre-set programs and manual techniques.
Ergonomic Dual SL Tracks and Auto Shoulder Detection

Image: Diagram illustrating the ergonomic dual SL tracks and auto shoulder detection feature, highlighting massage points from neck to thigh.

Setup

The COSTWAY Full Body Massage Chair features an installation-free design, meaning it comes pre-assembled. Follow these steps for initial placement and preparation:

  1. Unpacking: Carefully remove the chair from its packaging. Ensure all packing materials are removed.
  2. Placement: Position the massage chair on a flat, stable surface. Ensure there is sufficient space around the chair for reclining and calf frame extension. The minimum doorway size required for delivery is 29 inches (73.5 cm).
  3. Power Connection: Plug the power cord into a grounded 110V 60Hz electrical outlet. Ensure the power cord is not pinched or obstructed.
  4. Initial Check: Before first use, inspect the chair for any visible damage or loose components.
Massage Chair Dimensions and Doorway Size

Image: Visual representation of the massage chair's dimensions in both upright and reclined positions, along with the minimum doorway size requirement for installation.

Operating Instructions

Power On/Off

  • To power on, press the power button on the armrest control panel or remote control.
  • To power off, press the power button again. The chair will return to its upright position before shutting down.

Control Methods

Your massage chair offers three convenient ways to control its functions:

  • Voice Control: Speak commands such as "Massage on", "Switch off", or "Pause massage". Ensure the environment is quiet for optimal voice recognition.
  • Armrest Shortcut Keys & Knob: Located on the armrest for quick access to common functions like power, recline, and program selection.
  • Remote Control: A comprehensive remote control allows access to all massage programs, techniques, and adjustments. Store it in the provided holder when not in use.
Thoughtful Design: Headrest, Armrest Controls, Remote, and Transport Wheels

Image: Close-up views of the comfortable headrest, armrest shortcut keys and knob, the handy remote control with its holder, and transport wheels for mobility.

Automatic Body Scan

Upon starting a massage program, the chair will perform an automatic body scan to detect your shoulder position and body curve. This ensures the massage rollers are accurately positioned for an effective and personalized massage.

Massage Programs and Techniques

The chair offers a variety of pre-set programs and manual techniques:

7 Automatic Modes:

  • Demo: A short program showcasing various massage functions.
  • Gentle: A light and soothing massage.
  • Neck & Shoulder: Focuses on the upper body.
  • Relax: A general program for overall relaxation.
  • Low Back: Concentrates on the lumbar region.
  • Vigorous: A more intense and deep tissue massage.
  • Cradle: Combines massage with a gentle rocking motion.

5 Massage Techniques:

  • Shiatsu: Simulates finger pressure.
  • Kneading: Circular motions to relieve muscle tension.
  • Tap: Rhythmic tapping motions.
  • Knead & Knock: A combination of kneading and knocking.
  • Knock: Percussive massage.
7 Preset Massage Programs and 5 Massage Techniques

Image: Graphical representation of the seven preset massage programs and five distinct massage techniques available on the chair.

Adjustments

  • Speed: Adjust the speed of the massage rollers (5 levels).
  • Width: Adjust the width of the massage rollers (3 levels).
  • Air Pressure Intensity: Adjust the intensity of the airbag massage (5 levels).
  • Timer: The chair has a default rated time of 15 minutes, with an adjustable timer up to 30 minutes.
Full Body Airbag Massage with Speed, Width, Timer, and Air Pressure Intensities

Image: Diagram illustrating the full body airbag massage system, highlighting shoulder, arm, calf, and foot airbags, along with the waist heater and foot rollers. It also shows controls for 5 speeds, 3 widths, 30 minutes timer, and 5 air pressure intensities.

Zero Gravity Modes

The chair offers two zero gravity positions. In these positions, your legs are elevated above your heart, reducing pressure on your spine and promoting deeper relaxation. Use the dedicated button on the remote or armrest to cycle through the zero gravity steps.

Relaxing Zero Gravity Modes: Initial, Comfort, Deep Steps

Image: Three sequential images demonstrating the transition through the Initial Step, Comfort Step, and Deep Step of the relaxing zero gravity modes.

Rocking Function

Activate the rocking function, often integrated with the "Cradle" auto mode, for a gentle, soothing motion that can aid in relaxation and sleep.

Waist Heating Therapy

The integrated waist heater provides gentle warmth to the lumbar area, which can help promote blood circulation and relieve muscle soreness. Activate this function via the remote control or armrest panel.

Waist Heating Therapy for Blood Circulation and Muscle Soreness Relief

Image: Diagram showing the waist heating therapy function, with glowing elements indicating heat application to the lumbar region, and icons representing promoted blood circulation and muscle soreness relief.

Foot Rollers and Retractable Calf Frame

The footrest features rollers to massage the soles of your feet and airbags for compression massage on the calves and feet. The calf frame is electrically extendable up to 8 inches (20 cm) to comfortably fit users of different heights. It automatically adjusts length.

Calf and Foot Massage Features: Airbags and Rollers

Image: Detailed view of the calf and foot massage area, illustrating the 8-inch retractable calf frame, calf airbag massage (5 adjustable intensities), foot airbag massage (5 adjustable intensities), and foot rollers.

Maintenance

Proper maintenance ensures the longevity and optimal performance of your massage chair.

Cleaning

  • Always unplug the chair before cleaning.
  • Wipe the artificial leather surfaces with a soft, damp cloth. Do not use abrasive cleaners, solvents, or harsh chemicals.
  • For stubborn stains, use a mild soap solution and wipe thoroughly with a clean, damp cloth, then dry immediately.
  • Avoid getting water into any electrical components.

Storage

  • When not in use for extended periods, store the chair in a cool, dry place, away from direct sunlight and extreme temperatures.
  • Cover the chair to protect it from dust.

Troubleshooting

If you encounter any issues with your massage chair, please refer to the following common problems and solutions:

ProblemPossible CauseSolution
Chair does not power on.
  • Power cord not properly connected.
  • No power from outlet.
  • Power button not pressed.
  • Ensure power cord is securely plugged into both the chair and the wall outlet.
  • Check if the outlet is functional by plugging in another device.
  • Press the power button firmly.
Massage function stops unexpectedly.
  • Overheating protection activated.
  • Timer expired.
  • Turn off the chair and allow it to cool down for 30-60 minutes before restarting.
  • Check the set timer duration.
Voice control not responding.
  • Noisy environment.
  • Incorrect commands.
  • Ensure the room is quiet when using voice commands.
  • Refer to the list of accepted voice commands (e.g., "Massage on", "Switch off", "Pause massage").
Calf frame not extending/retracting.
  • Obstruction.
  • Motor issue.
  • Check for any objects obstructing the calf frame's movement.
  • If the issue persists, contact customer support.

If the problem persists after attempting these solutions, please contact COSTWAY customer support.

Specifications

FeatureDetail
BrandCOSTWAY
Model Number10044BN-CYLJ
ColorBrown+black
Product Dimensions (Chair Mode)55" L x 29" W x 45.5" H (140 x 73.5 x 116 cm)
Product Dimensions (Lying Mode)65" L x 29" W x 39.5" H (165 x 73.5 x 100 cm)
Minimum Doorway Size29" (73.5 cm)
Weight Capacity265 lbs (120 kg)
Suitable Height<6.07 ft (185 cm)
Rated Voltage110V 60Hz
Rated Power150W
Rated Time15 Minutes (Adjustable up to 30 minutes)
Net Weight143.5 lbs (65 kg)
Gross Weight178.5 lbs (81 kg)
Power Cord Length6.23 ft (190 cm)
Included Components1 x Massage Chair, 1 x User Manual

Warranty and Support

For warranty information, product support, or to purchase protection plans, please refer to the documentation included with your purchase or visit the official COSTWAY website. Keep your purchase receipt for warranty claims.

Note: The product description mentions optional 3-Year Protection Plan and Complete Protect plans available for purchase separately. These are not included as standard warranty.

For customer service inquiries, please contact COSTWAY directly through their official channels.

© 2025 COSTWAY. All rights reserved.

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