Evtevision 4K NVR 36-Channel Network Video Recorder User Manual

1. Introduction

Thank you for choosing the Evtevision 4K NVR 36-Channel Network Video Recorder. This device is designed to provide a robust and scalable surveillance solution, supporting up to 36 IP cameras with advanced features like H.265+ video compression, 4K resolution recording, and intelligent motion detection. This manual will guide you through the installation, operation, and maintenance of your NVR system to ensure optimal performance and security.

2. Package Contents

Please check the package contents carefully. If any items are missing or damaged, contact your retailer.

• 1 x Evtevision 4K NVR 36-Channel Network Video Recorder (HDD not included)
• 1 x Power Adapter
• 1 x USB Mouse
• 1 x User Manual
• 1 x HDD Screw Bag

3. Product Overview

The Evtevision 4K NVR is a high-performance network video recorder capable of managing up to 36 IP cameras. It features H.265+ compression for efficient storage and bandwidth usage, 4K video output, and various smart surveillance functions.

Figure 3.1: Evtevision 4K NVR highlighting its main features.

3.1 Rear Panel Connections

The rear panel of the NVR provides various ports for connecting power, network, display, and peripheral devices.

Figure 3.2: Rear panel connections of the NVR.

• Audio Out (RCA): For connecting to an external audio output device.
• VGA Port: For connecting to a VGA monitor.
• HDMI Port: For connecting to an HDMI monitor or TV, supporting up to 4K resolution.
• Ethernet (RJ-45) Port: For network connection to your router or PoE switch.
• USB 2.0 Ports: For connecting the USB mouse, external storage for backup, or other USB devices.
• DC 12V Power Input: For connecting the provided power adapter.

4. Installation Guide

4.1 Hard Drive (HDD) Installation

The NVR does not include a hard drive. An internal SATA HDD is required for recording and playback. The NVR supports up to two SATA HDDs.

1. Unscrew and remove the top cover of the NVR chassis.
2. Connect the SATA data cable and power cable from the NVR to the HDD.
3. Secure the HDD to the NVR chassis using the provided screws.
4. Replace the top cover and secure it with screws.

4.2 Connecting IP Cameras

This NVR does not have built-in PoE ports. You must use an external PoE switch (48-52V) to power and connect your IP cameras.

1. Connect your IP cameras to a standard PoE switch using Ethernet cables.
2. Connect the PoE switch to the NVR's Ethernet port using an Ethernet cable.
3. Ensure all cameras and the NVR are on the same local network.

4.3 Network and Display Connection

1. Connect the NVR's Ethernet port to your router or network switch.
2. Connect a monitor to the NVR's HDMI or VGA port.
3. Connect the USB mouse to one of the NVR's USB ports.
4. Connect the power adapter to the NVR's DC 12V input and plug it into a power outlet. The NVR will power on automatically.

5. Operating Instructions

5.1 Initial Setup

Upon first boot, the NVR will guide you through an initial setup wizard. Follow the on-screen prompts to configure basic settings such as language, date/time, network settings, and hard drive initialization. Ensure the hard drive is formatted before use.

5.2 Remote Access

Access your NVR remotely from mobile devices or computers.

• Mobile App: Download the "XMeye Pro" app from the App Store (iOS) or Google Play (Android). Register an account, add your NVR by scanning its QR code or entering its serial number, and view live video or playback remotely.
• PC/Mac Software: Use CMS/VMS software for remote viewing and management on your computer. Refer to the Evtevision website for software downloads and instructions.

Figure 5.1: Remote viewing via mobile application.

5.3 Recording Modes

The NVR supports various recording modes:

• Manual Recording: Start and stop recording manually.
• Scheduled Recording: Set specific times for continuous recording.
• Motion Detection Recording: Records only when motion is detected by the cameras.
• Alarm Recording: Records when an alarm event is triggered.

5.4 Smart Surveillance Features

The NVR offers intelligent detection capabilities to reduce false alarms.

• Human and Vehicle Detection: Configure the NVR to detect only human and vehicle shapes, minimizing alerts from environmental factors like leaves or animals. This feature is fully compatible with Evtevision IP cameras and has limited compatibility with third-party ONVIF cameras due to protocol differences.

Figure 5.2: Human and Vehicle Detection in action.

5.5 Alerts and Notifications

Receive instant alerts when events are detected.

• Email Alerts: Configure email settings to receive notifications with snapshots of detected events.
• App Push Notifications: Receive instant alerts directly on your mobile device via the XMeye Pro app.

Figure 5.3: Instant alerts and app push notifications.

5.6 Playback and Backup

Review recorded footage and back up important video clips.

• Video Playback: Access the playback interface to search for recordings by date, time, or event type. The NVR supports up to 8x playback speed.
• Backup: Export recorded video files to a USB portable hard drive or via the network.

Figure 5.4: NVR playback interface.

6. Maintenance

Regular maintenance ensures the longevity and optimal performance of your NVR system.

• Cleaning: Keep the NVR free from dust. Use a soft, dry cloth for cleaning. Do not use liquid cleaners.
• Firmware Updates: Periodically check the Evtevision official website for firmware updates. Updating firmware can improve performance, add new features, and fix bugs.
• Hard Drive Health: Monitor the health of your hard drives through the NVR's system settings. Replace failing drives promptly to avoid data loss.
• Power Supply: Use only the provided power adapter. Ensure stable power to prevent damage.

7. Troubleshooting

If you encounter issues, refer to the following common problems and solutions:

• No Video Output:
  • Check HDMI/VGA cable connections to the monitor and NVR.
  • Ensure the monitor is set to the correct input source.
  • Verify the NVR is powered on.
• Cameras Not Displaying:
  • Ensure IP cameras are powered by a PoE switch and connected to the network.
  • Verify the NVR and cameras are on the same network segment.
  • Check camera IP addresses and ensure they are correctly added to the NVR.
  • Confirm camera compatibility, especially for third-party brands.
• No Recording:
  • Ensure an HDD is installed and properly initialized/formatted in the NVR settings.
  • Check recording schedules and motion detection settings.
  • Verify the HDD is not full or faulty.
• Remote Access Not Working:
  • Ensure the NVR has an active internet connection.
  • Verify network settings (DHCP or static IP) are correct.
  • Check if the XMeye Pro app is updated to the latest version.
  • Confirm the NVR is correctly added to your XMeye Pro account.

For further assistance, please contact Evtevision customer support.

8. Specifications

9. Warranty and Support

For warranty information and technical support, please refer to the documentation included with your purchase or visit the official Evtevision website. If you encounter any issues not covered in this manual, please contact Evtevision customer service for assistance.