1. Introduction
This manual provides detailed instructions for the installation, operation, and maintenance of your Active Pixel 4MP 4G Dual Lens PTZ Outdoor Security Camera, Model G9. This camera is designed for outdoor surveillance, offering 4MP resolution, 10X optical zoom, dual lenses, 4G LTE connectivity, Pan-Tilt-Zoom (PTZ) functionality, PIR motion detection, and color night vision. It is built to withstand outdoor conditions with an IP66 waterproof rating.

Image: Overview of the Active Pixel G9 4G Dual Lens PTZ Outdoor Security Camera.
2. Package Contents
Before proceeding with installation, please verify that all components are present in the package:
- 1 x Active Pixel G9 Camera
- 1 x Solar Panel (if included in your specific kit)
- 1 x Panel Bracket
- 1 x User Manual (this document)
- Mounting Screws and Wall Plugs
- Power Adapter (if applicable)
3. Setup Guide
3.1 SIM Card and SD Card Installation
- Power Off: Ensure the camera is powered off before inserting or removing cards.
- Locate Slots: Identify the SIM card slot and Micro SD card slot, typically found under a protective cover on the camera body.
- Insert SIM Card: Insert a 4G LTE SIM card (supports VI and Airtel SIMs in India) into the designated slot with the correct orientation. Ensure it clicks into place.
- Insert Micro SD Card: Insert a Micro SD card (up to 128GB, not included) into its slot for local storage of recordings.
- Secure Cover: Replace the protective cover firmly to maintain the IP66 waterproof rating.
3.2 Power Connection
Connect the camera to a power source using the provided power adapter. If using a solar panel, connect it to the camera's power input. Ensure the connection is secure and protected from weather elements.
3.3 App Installation and Initial Pairing
To access and control your camera, download the dedicated mobile application. Search for "ACTIVE PIXEL 4G APP" in your smartphone's app store (Google Play Store for Android or Apple App Store for iOS).
- Download App: Install the "ACTIVE PIXEL 4G APP" on your mobile device.
- Register Account: Open the app and follow the on-screen instructions to register a new user account or log in if you already have one.
- Add Device: Tap the "Add Device" or "+" icon within the app.
- Scan QR Code: Scan the QR code located on your camera or its packaging.
- Follow Prompts: Follow any additional prompts in the app to complete the pairing process. The camera should connect to the 4G network automatically once the SIM card is active.

Image: Illustration of connecting the Active Pixel G9 camera to the mobile application.
3.4 Mounting the Camera
Choose a suitable outdoor location for mounting, ensuring a clear field of view and good 4G signal reception. Use the provided mounting screws and bracket to securely attach the camera to a wall or ceiling. The camera supports ceiling mount installation.

Image: Overview of the Active Pixel G9 camera highlighting its features and design.
4. Operating Instructions
4.1 Live View and PTZ Control
Open the Active Pixel 4G App and select your camera to view the live feed. Use the on-screen controls to:
- Pan (355°): Rotate the camera horizontally.
- Tilt (90°): Adjust the camera vertically.
- Zoom (10X): Utilize the 10X dual lens zoom feature to magnify specific areas of interest.

Image: Demonstrates the 10X zoom capability of the Active Pixel G9 camera, showing clear picture details at various zoom levels.
4.2 Dual Lens Functionality
The camera features dual lenses, providing a comprehensive view. The app allows for dual screen preview, ensuring clear and delicate image quality from each frame.

Image: Illustrates the dual lens capability of the Active Pixel G9, showing two distinct views simultaneously.
4.3 Motion Detection and Alerts
The camera is equipped with an updated PIR motion sensor and AI algorithms for smart human/animal detection. When motion is detected, the camera can:
- Send push notifications to your mobile app.
- Initiate automatic tracking of the detected subject.
- Begin recording footage to the SD card or cloud storage.

Image: Depicts the AI Humanoid Detection feature of the Active Pixel G9, showing a detected person and a notification on a smartphone.
4.4 Night Vision
The camera provides color night vision, ensuring clear surveillance even in low-light conditions.
4.5 Two-Way Talk
Utilize the built-in speaker and microphone for two-way audio communication through the app.
4.6 Data Storage
Recordings can be stored in two ways:
- Local SD Card: Supports up to 128GB Micro SD card (not included).
- Cloud Service: Optional cloud storage for remote access and backup (subscription may be required).
5. Maintenance
5.1 Cleaning
Periodically clean the camera lens and housing with a soft, damp cloth to remove dust and dirt. Avoid using harsh chemicals or abrasive materials that could damage the lens or finish.
5.2 Weather Protection
The camera has an IP66 waterproof rating, making it suitable for outdoor use. However, ensure all cable connections are properly sealed and protected from direct exposure to heavy rain or extreme weather conditions to prevent water ingress.
5.3 SD Card Management
If using an SD card for storage, regularly check its capacity through the app. Format the SD card periodically to maintain optimal recording performance and prevent data corruption. Back up important footage before formatting.
6. Troubleshooting
| Problem | Possible Cause | Solution |
|---|---|---|
| Camera not powering on | No power supply; Faulty adapter/cable | Check power connections; Test with another power source/adapter. |
| No 4G network connection | SIM card not inserted correctly; SIM card not activated; Poor 4G signal | Reinsert SIM card; Contact your service provider to activate SIM; Relocate camera to an area with better signal. |
| Live view disconnects frequently | Weak 4G signal; Network congestion; App issues | Ensure strong 4G signal; Try viewing at a different time; Update the app to the latest version. |
| Image quality is poor/inverted | Lens obstruction; Incorrect camera orientation setting | Clean the lens; Check camera settings in the app for image rotation/flip options. |
| Motion detection not working | PIR sensor blocked; Sensitivity settings too low; Detection zone not configured | Ensure clear view for PIR sensor; Adjust motion detection sensitivity in app; Configure detection zones. |
| SD card not recording | SD card full; SD card faulty; Incorrect recording settings | Format or replace SD card; Check recording schedule and settings in the app. |
7. Specifications
| Feature | Detail |
|---|---|
| Model Name | G9 |
| Item Model Number | AP-4G-SG4.0MP-DUAL CAM-PRO-G9 |
| Video Capture Resolution | 1440p (4MP) |
| Zoom | 10X Dual Lens Zoom |
| Pan/Tilt Range | 355° Pan, 90° Tilt |
| Connectivity | 4G LTE (Supports VI and Airtel SIM) |
| Night Vision | Color Night Vision |
| Motion Detection | PIR Motion Sensor, AI Human/Animal Detection |
| Two-Way Audio | Yes |
| Storage | Micro SD Card (up to 128GB, not included), Cloud Service |
| Waterproof Rating | IP66 |
| Power Source | Corded Electric |
| Item Weight | 55 Grams |
| Product Dimensions | 13 x 4 x 3.7 cm |
8. Warranty and Support
For warranty information and technical support, please contact the manufacturer directly.
- Manufacturer: Glorious Digital Solution Pvt Ltd, Mumbai, India
- Customer Care: 9321367328