1. Introduction
Thank you for choosing the DJiEX 27-inch Curved Monitor Q27B13. This monitor is designed to provide an immersive visual experience with its 1800R curvature, Full HD 1080p resolution, and 100Hz refresh rate. It incorporates advanced features such as HDR, 99% sRGB color gamut, FreeSync technology, and eye care functions like a Blue Light Filter and Flicker-Free display. This manual provides essential information for setting up, operating, maintaining, and troubleshooting your monitor to ensure optimal performance and longevity.

Image: The 27-inch curved display with an 1800R curvature, designed for an immersive viewing experience.
2. Safety Information
Please read and follow these safety precautions to prevent damage to your monitor and ensure your safety.
- Do not place the monitor in an unstable location.
- Do not expose the monitor to rain or moisture to avoid fire or electric shock hazards.
- Do not block ventilation openings. Ensure adequate space around the monitor for proper airflow.
- Use only the power adapter and cables provided or specified by the manufacturer.
- Disconnect the power plug from the outlet if the monitor will not be used for a long period.
- Do not attempt to service the monitor yourself. Refer all servicing to qualified service personnel.
- Avoid touching the screen with sharp objects.
3. Package Contents
Verify that all items are present in your package:
- DJiEX 27-inch Curved Monitor
- Monitor Stand (Base and Neck)
- Power Adapter
- HDMI Cable
- User Manual
4. Setup
4.1 Assembling the Stand
- Carefully remove the monitor from its packaging, keeping the screen protected.
- Attach the stand neck to the back of the monitor until it clicks into place or is secured with screws (if applicable).
- Attach the stand base to the neck, securing it with the provided screw.
- Place the assembled monitor on a stable, flat surface.
4.2 Mounting the Monitor (VESA)
The monitor supports VESA mounting standard 75x75mm. To mount the monitor:
- Remove the stand from the monitor if it is already attached.
- Attach the VESA-compatible wall mount or desk mount (not included) to the monitor using appropriate screws.
- Follow the instructions provided with your VESA mount for secure installation.
4.3 Connecting to Devices
Connect your monitor to a power source and input devices using the available ports.
- Power Connection: Connect the power adapter to the DCIN port on the monitor and then plug it into a power outlet.
- HDMI Connection: Use the provided HDMI cable to connect the monitor's HDMI port to the HDMI port on your computer or other device.
- VGA Connection: Use a VGA cable (not included) to connect the monitor's VGA port to the VGA port on your computer or other device.

Image: Monitor dimensions and interface ports (HDMI, VGA, DCIN).
5. Operating Instructions
5.1 Powering On/Off
Press the power button, usually located on the bottom or back of the monitor, to turn the monitor on or off. The power indicator light will illuminate when the monitor is on.
5.2 On-Screen Display (OSD) Menu Navigation
The monitor features an On-Screen Display (OSD) menu for adjusting various settings. Use the control buttons (typically located on the bottom or back of the monitor) to navigate the menu:
- Press a button to open the OSD menu.
- Use directional buttons to move through menu options.
- Press an 'Enter' or 'OK' button to select an option.
- Use a 'Back' or 'Exit' button to return to the previous menu or exit the OSD.
5.3 Adjusting Display Settings
Within the OSD menu, you can adjust settings to optimize your viewing experience:
- Brightness/Contrast: Adjust these to suit your lighting conditions.
- Color Settings: Modify color temperature, hue, and saturation. The monitor supports 99% sRGB for accurate color reproduction.
- Input Source: Manually select between HDMI and VGA inputs.
- HDR (High Dynamic Range): Enable or disable HDR for enhanced contrast and color detail.
- FreeSync Technology: Enable FreeSync to synchronize the monitor's refresh rate with your graphics card for tear-free and stutter-free gaming.
- Blue Light Filter: Activate the Blue Light Filter to reduce eye strain during prolonged use.
- Flicker-Free: The monitor features Flicker-Free technology to minimize screen flickering.

Image: The monitor's 100Hz refresh rate provides smooth motion.

Image: FHD 1920x1080 resolution provides rich detail compared to lower resolutions.

Image: True color reproduction with 99% sRGB, 300 cd/m² brightness, and 16.7 million display colors.

Image: HDR 10 delivers richer colors and deeper contrast for an enhanced viewing experience.

Image: FreeSync technology provides a smooth, tear-free visual experience.

Image: Eye care technique with unobtrusive blue light reduction to minimize eye strain.
6. Maintenance
Proper maintenance helps extend the life of your monitor.
- Cleaning the Screen: Gently wipe the screen with a soft, lint-free cloth. For stubborn marks, dampen the cloth slightly with water or a non-abrasive screen cleaner. Do not spray cleaner directly onto the screen.
- Cleaning the Casing: Use a soft, dry cloth to wipe the monitor casing. Avoid using strong detergents or abrasive cleaners.
- Storage: If storing the monitor for an extended period, disconnect it from power, clean it, and store it in a cool, dry place, preferably in its original packaging.
7. Troubleshooting
If you encounter issues with your monitor, refer to the following common problems and solutions:
- No Power:
- Ensure the power cable is securely connected to the monitor and the power outlet.
- Verify the power outlet is functioning by plugging in another device.
- Check if the power adapter is working correctly.
- No Signal:
- Confirm the video cable (HDMI or VGA) is securely connected to both the monitor and your computer.
- Ensure the correct input source is selected in the monitor's OSD menu.
- Check your computer's display settings to ensure it is outputting a signal.
- Image is too Dark/Bright or Colors are Incorrect:
- Adjust the Brightness, Contrast, and Color settings in the OSD menu.
- Reset the monitor to factory default settings via the OSD menu.
- Flickering or Distorted Image:
- Ensure the video cable is not damaged and is properly connected.
- Check your computer's display resolution and refresh rate settings to ensure they are compatible with the monitor's specifications (e.g., 1920x1080 at 100Hz).
- Disable FreeSync in the OSD menu if you suspect it is causing issues with your specific graphics card.
8. Specifications
| Feature | Specification |
|---|---|
| Brand | DJiEX |
| Model Number | Q27B13 |
| Screen Size | 27 Inches |
| Resolution | FHD 1080p (1920 x 1080 Pixels) |
| Refresh Rate | 100 Hz |
| Response Time | 3 Milliseconds |
| Image Contrast Ratio | 3000:1 |
| Aspect Ratio | 1.70:1 |
| Screen Surface Description | Matte |
| Display Technology | VA, LED |
| Viewing Angle | 178 Degrees |
| Brightness | 250 cd/m² (typical) |
| Color Gamut | 99% sRGB |
| Picture Quality Enhancement | HDR, sRGB, Flicker-Free, FreeSync, Blue Light Filter |
| Connectivity Technology | HDMI, VGA |
| Total Number of HDMI Ports | 1 |
| Mounting Type | Desk Mount, VESA Compatible (75x75mm) |
| Additional Features | Curved (1800R) |
| Power Consumption | 15 Watts |
| Item Dimensions (D x W x H) | 4.3D x 61.5W x 43.4H centimetres |
| Item Weight | 2.72 kg |
9. Warranty and Support
Your DJiEX 27-inch Curved Monitor Q27B13 is backed by comprehensive support:
- Money-Back Guarantee: 30-day money-back guarantee from the date of purchase.
- Replacement Service: 12-month replacement service for eligible issues.
- Warranty: 3-year warranty from the order date.
- Technical Support: Lifetime technical support is provided.
For any concerns or technical assistance, please contact the customer service team. DJiEX is committed to providing high-quality products and premium services.