1. Introduction
This manual provides essential information for the safe and efficient installation, operation, and maintenance of your HM 7KW EV Charger with Type 2 Socket. This product is designed for charging new energy vehicles, offering complete protection functions for reliable and secure operation. It is suitable for outdoor installation in various locations such as urban residential areas, shopping malls, and commercial premises, featuring IP65 waterproof, moisture-proof, and rain-proof capabilities.
Please read this manual thoroughly before installation and use to ensure proper functionality and safety.
2. Safety Information
Important Safety Instructions:
- Installation must be performed by a qualified professional electrician in accordance with all local and national electrical codes and regulations.
- Do not attempt to open, disassemble, repair, or modify the charger. This may cause damage, electric shock, or fire, and will void the warranty.
- Ensure the power supply is disconnected before any installation or maintenance work.
- Keep the charging cable and connector clean and free from damage. Do not use if the cable or connector is frayed, broken, or shows any signs of damage.
- Avoid immersing the charger or its components in water or other liquids. While the unit is IP65 rated, proper installation is crucial to maintain this protection.
- Do not allow children to operate the charger.
- Operate the charger within the specified environmental conditions (-20℃ to 50℃ operating temperature, 5%-95% relative humidity).
3. Product Features
- 3-Stage Smart Charging: Features 7KW selectable output with dynamic load balancing, compatible with all EVs using a Type 2 connector. Automatically detects the vehicle's maximum charging capacity.
- Dual Authentication Modes: Supports hassle-free Plug&Charge technology and RFID card authorization.
- Professional Status Monitoring: A 4.3-inch color LCD displays real-time data including charging power, voltage, current, session duration, energy consumption (kWh), and error diagnostics.
- Robust Design: IP65 waterproof housing ensures all-weather operation in temperatures ranging from -20℃ to 50℃.
- Energy Efficiency Optimized: Schedule charging via a mobile app (optional dongle required). Includes over-voltage, over-current, short-circuit, and overheating protections.
- Integrated Cable: Equipped with a 5m long heavy-duty cable with temperature monitoring.

Image: Overview of the 7KW EV charger, highlighting its technical parameters, product characteristics, and application scenarios.
4. Setup and Installation
The HM 7KW EV Charger is designed for wall-mounted installation and must be installed by a certified professional. Ensure the installation site is suitable for the charger's dimensions and weight, and that it provides adequate ventilation and access for operation and maintenance.
4.1 Mounting the Charger
The charger features a wall-mounted design. Secure the unit firmly to a solid surface using appropriate fasteners. Optional column mounting is also available depending on your installation needs.

Image: Demonstrates typical installation methods, including wall hanging and optional column mounting for the EV charger.
4.2 Electrical Connection
The charger requires a 220V input voltage and has a current rating of 32 Amps. The 5m cable is pre-wired for connection. All wiring must comply with European standards and local electrical codes.
- Connect the input power supply to the designated terminals inside the charger.
- Ensure proper grounding is established.
- Verify all connections are secure before restoring power.

Image: Rear view of the EV charger unit, showing the mounting points and the secure cable entry points for electrical connections.

Image: The EV charger with its internal wiring exposed, illustrating the connection points for professional installation.

Image: A detailed view of the Type 2 charging connector, showing the internal pin configuration and wiring for connection to the charger unit.
5. Operating Instructions
The HM 7KW EV Charger offers two primary modes of operation: Plug&Charge and RFID card authorization.
5.1 Plug&Charge Operation
- Ensure the charger is powered on and the vehicle is ready to receive a charge.
- Connect the Type 2 charging connector to your electric vehicle's charging port.
- The charger will automatically detect the vehicle and begin the charging process. The LCD display will show charging status.
- To stop charging, disconnect the connector from the vehicle.
5.2 RFID Card Authorization
- Ensure the charger is powered on.
- Connect the Type 2 charging connector to your electric vehicle's charging port.
- Hold your authorized RFID card over the designated swipe card area on the charger.
- The charger will authenticate the card and initiate charging. The LCD display will show charging status.
- To stop charging, swipe the RFID card again or disconnect the connector from the vehicle.
5.3 LCD Display Information
The 4.3-inch color LCD provides real-time charging data:
- Charging power (KW)
- Voltage (V)
- Current (A)
- Session duration
- Energy consumption (kWh)
- Error diagnostics (if any)

Image: Close-up of the EV charger's display screen, showing where voltage, current, and charging time are displayed, along with the RFID swipe card area.
6. Maintenance
Regular maintenance ensures the longevity and safe operation of your EV charger.
- Cleaning: Periodically wipe the exterior of the charger with a soft, damp cloth. Do not use abrasive cleaners or solvents. Ensure the charging connector is free from dust and debris.
- Cable Inspection: Regularly inspect the charging cable and connector for any signs of wear, cuts, cracks, or damage. If any damage is found, discontinue use immediately and contact support.
- Environmental Check: Ensure the area around the charger remains clear of obstructions to allow for proper heat dissipation.
- Professional Inspection: It is recommended to have the charger inspected by a qualified electrician annually to ensure all electrical connections are secure and the unit is functioning correctly.
7. Troubleshooting
If you encounter issues with your HM EV Charger, refer to the following common troubleshooting steps:
- Charger Not Starting:
- Check if the charger is properly connected to the power supply.
- Ensure the vehicle is correctly connected to the charger.
- If using RFID, ensure the card is authorized and swiped correctly.
- Check the LCD display for any error messages.
- Slow Charging:
- Verify the vehicle's charging settings.
- Ensure the charger is set to the desired power output (7KW).
- Error Message on LCD:
- Note down the error code or message displayed.
- Refer to the technical specifications or contact customer support with the error information.
- No Power to Charger:
- Check the circuit breaker or fuse for the charger's power supply.
- Ensure all electrical connections are secure (professional inspection recommended).
For persistent issues or complex problems, please contact customer support.
8. Specifications
| Parameter | Value |
|---|---|
| Brand | HM |
| Model Number | 7KW-Plug and Charge |
| Product Dimensions (D x W x H) | 3.3"D x 8"W x 13"H (8.38cm x 20.32cm x 33.02cm) |
| Item Weight | 4 Kilograms |
| Input Voltage | 220 Volts |
| Output Voltage | 220 Volts |
| Current Rating | 32 Amps |
| Output Power | 7KW |
| Cable Length | 5 meters |
| Protection Grade | IP65 |
| Operating Temperature | -20℃ to 50℃ |
| Storage Temperature | -40℃ to 70℃ |
| Relative Humidity | 5% - 95% |
| Specification Met | UL, EN 62196-1:2014, EN 621 96-2:2017 |
| UPC | 743267202328 |
| ASIN | B0F13672C8 |
9. Warranty and Support
9.1 Warranty Information
This HM EV Charger comes with a 1-year parts warranty from the date of purchase. This warranty covers defects in materials and workmanship under normal use. It does not cover damage caused by improper installation, misuse, accidents, unauthorized repairs, or modifications.
Please retain your proof of purchase for warranty claims.
9.2 Customer Support
For technical assistance, troubleshooting, or warranty inquiries, please contact your retailer or the manufacturer's customer service. When contacting support, please have your product model number (7KW-Plug and Charge) and ASIN (B0F13672C8) available.