Shelly 3800238070687
Shelly 1 Gen4 Smart Relay Switch User Manual
Model: 3800238070687 | Brand: Shelly
Introduction
The Shelly 1 Gen4 is a versatile Wi-Fi, Zigbee, and Matter smart switch designed for home automation. It features dry contacts and a single 16A channel, allowing remote control of various home appliances and office equipment. Its compact size facilitates easy retrofitting into standard electrical wall boxes, power sockets, and light switches. This device also functions as a Bluetooth gateway for enhanced connectivity within your smart home ecosystem.
What's in the Box
- 1 x Shelly 1 Gen4 Smart Relay Switch
- 1 x User Manual
Key Features
- Multi-Protocol Support: Wi-Fi, Zigbee, and Matter certified for broad compatibility.
- Dry Contacts: Supports lower voltage applications, ideal for garage door openers.
- High Current Capacity: 1-channel, 16A output for controlling various devices.
- Compact Design: Fits into standard electrical wall boxes for easy integration.
- Bluetooth Gateway: Enhances connectivity for Shelly BLU series devices.
- Internal Temperature Sensor: Monitors device temperature.
- Smart Schedules & Scenes: Automate actions based on time or conditions.
- Voice Control: Compatible with Alexa, SmartThings, Google Home, and Apple HomeKit.
- Shelly Smart Control App: Remote control and notification management.
Setup
The Shelly 1 Gen4 is designed for easy installation and integration into your smart home system. It can be retrofitted behind existing wall switches or outlets.
Installation Overview
The device is compact and fits into standard electrical boxes. Ensure power is off before beginning any electrical work. For detailed wiring diagrams, please refer to the official Shelly documentation or consult a qualified electrician.

Figure 1: Shelly 1 Gen4 installed behind a wall switch, demonstrating its compact size and wiring connections.
Inclusion Process
To add your Shelly 1 Gen4 to your smart home ecosystem, follow these general steps:
- Connect to Shelly App: Connect your device to the Shelly Smart Control App via Wi-Fi or Bluetooth.
- Zigbee Pairing: To pair with Zigbee, click the reset button 5 consecutive times.
- Matter Inclusion: For Matter ecosystem integration, scan the QR code located on the product box.

Figure 2: Visual representation of the inclusion process for Shelly Gen4 devices, showing app connection, Zigbee pairing, and Matter QR code scanning.
Operating the Shelly 1 Gen4
The Shelly 1 Gen4 offers various control methods and automation possibilities.
Remote Control via Shelly Smart Control App
The Shelly Smart Control App allows you to control your Shelly devices remotely, configure settings, and create personalized scenes. It also sends notifications for automated events.

Figure 3: The Shelly Smart Control App interface, showing various smart home controls and compatibility with Apple HomeKit, Amazon Alexa, Google Home, and Samsung SmartThings.
Voice Command Integration
Integrate your Shelly 1 Gen4 with popular voice assistants for hands-free control:
- Amazon Alexa: "Alexa, turn on the living room lights."
- Google Home: "Hey Google, open the garage door."
- Apple HomeKit: "Hey Siri, turn off the bedroom fan."
Automated Scenarios
Leverage the Shelly 1 Gen4 to automate various aspects of your home:
- Lighting Control: Automate lights to turn on at sunset and off at bedtime, create custom schedules, or control them remotely.
- Garage Door Automation: Manage your garage door from anywhere. Compatible with 12V and 24-48V DC systems. Can be paired with a Reed switch and Shelly Plus Add-on for real-time status monitoring.
- Appliance Control: Use the dry contacts to control a wide range of home appliances and office equipment.

Figure 4: Shelly 1 Gen4 shown in context of controlling a garage door, highlighting its application in smart home automation.
Official Product Video
Video 1: An official video from Shelly USA demonstrating the features and capabilities of Shelly Gen4 devices, including the Shelly 1 Gen4. It showcases multi-protocol support (Wi-Fi, Bluetooth, Zigbee, Matter), voice control integration, and various automation scenarios like garage door and lighting control.
Maintenance
The Shelly 1 Gen4 is designed for reliable operation with minimal maintenance. Keep the device free from dust and moisture. Do not attempt to open or repair the device yourself, as this will void the warranty and may pose a safety risk.
Troubleshooting
If you encounter issues with your Shelly 1 Gen4, consider the following common solutions:
- Connectivity Issues: Ensure your Wi-Fi network is stable and the device is within range. For Zigbee or Matter, verify proper pairing as per the setup instructions.
- Device Unresponsive: Check the power supply to the device. If necessary, perform a power cycle (turn off power, wait 10 seconds, then turn on).
- App Control Problems: Ensure your Shelly Smart Control App is updated to the latest version. Check your internet connection.
- Resetting the Device: If problems persist, a factory reset may be necessary. Refer to the official Shelly support documentation for specific reset procedures, as this will erase all configurations.

Figure 5: A user interacting with smart home devices via a smartphone, illustrating the ease of control and potential for troubleshooting through the app.
Specifications
| Feature | Detail |
|---|---|
| Model Number | 3800238070687 |
| Product Dimensions | 0.63 x 1.65 x 1.46 inches |
| Weight | 0.92 ounces |
| Current Rating | 16 Amps |
| Connector Type | Screw |
| Contact Material | Steel |
| Contact Type | Normally Open |
| Mounting Type | Wall Mount |
| Connectivity | Wi-Fi, Zigbee, Bluetooth, Matter |

Figure 6: Shelly 1 Gen4 device with its dimensions (1.65 in x 1.46 in) and connectivity ranges for Zigbee, Wi-Fi, and Bluetooth.
Warranty and Support
Shelly provides professional customer support and a 3-year device warranty for the Shelly 1 Gen4. For any inquiries, technical assistance, or warranty claims, please contact Shelly Customer Service.
You can find additional support and resources on the official Shelly support page: https://support.shelly.cloud/en/support/home
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