OUKITEL WP23 Plus Rugged Smartphone User Manual

1. Introduction

This manual provides essential information for the safe and efficient use of your OUKITEL WP23 Plus Rugged Smartphone. Designed for durability and performance, this device features a robust build, a large battery, and the Android 14 operating system. Please read this manual thoroughly before using your device.

2. Package Contents

Verify that all items are present in your product box:

• 1x OUKITEL WP23 Plus Smartphone
• 1x 18W Fast Charger
• 1x USB-C Charging Cable
• 1x SIM Card Needle
• 1x User Manual

3. Device Overview

Familiarize yourself with the physical components of your OUKITEL WP23 Plus smartphone.

4. Setup

4.1 SIM Card and TF Card Installation

To install your SIM card(s) and/or TF (microSD) card:

1. Locate the SIM/TF card tray on the side of the phone.
2. Insert the provided SIM card needle into the small hole next to the tray to eject it.
3. Place your Nano-SIM card(s) and/or TF card into the designated slots on the tray. Ensure correct orientation as indicated on the tray.
4. Carefully reinsert the tray into the phone until it clicks into place.

4.2 Initial Power-On and Basic Settings

Press and hold the power button until the OUKITEL logo appears. Follow the on-screen prompts to complete the initial setup, including language selection, Wi-Fi connection, Google account login, and security settings (fingerprint/Face ID).

5. Operating System: Android 14

Your OUKITEL WP23 Plus runs on Android 14, offering enhanced performance, privacy, and a personalized user experience. Navigate through the interface using gestures or traditional navigation buttons. Access the app drawer by swiping up from the home screen.

6. Camera Functions

The OUKITEL WP23 Plus is equipped with a 13MP main camera, a 5MP front camera, and a 2MP macro camera for various photography needs.

• Main Camera (13MP): Capture high-quality images in diverse environments. Features include Portrait, Beauty, and Panorama modes.
• Front Camera (5MP): Ideal for selfies and video calls.
• Macro Camera (2MP): For detailed close-up shots.

7. Battery Management

The OUKITEL WP23 Plus features a large 10600mAh battery for extended usage. It supports 18W fast charging and OTG reverse charging.

7.1 Charging Your Device

Use the provided 18W fast charger and USB-C cable to charge your phone. Connect the USB-C end to the phone's charging port and the adapter to a power outlet. The charging port is protected by a rubber flap to maintain water and dust resistance; ensure it is properly sealed after charging.

7.2 OTG Reverse Charging

The OTG (On-The-Go) feature allows your phone to act as a power bank to charge other devices. Connect a compatible OTG cable (not included) to your WP23 Plus and then to the device you wish to charge.

8. Durability Features

The OUKITEL WP23 Plus is built to withstand harsh conditions, certified with IP68, IP69K, and MIL-STD-810H ratings.

• IP68 Waterproof: Withstands immersion in water up to 1.5 meters for 30 minutes.
• IP69K Dustproof: Fully protected against dust ingress and high-pressure, high-temperature water jets.
• MIL-STD-810H Dropproof: Designed to endure drops and impacts from various angles.

9. Connectivity

The WP23 Plus supports various connectivity options for seamless communication and navigation.

• 4G Dual SIM: Supports two SIM cards simultaneously for flexible network usage. Compatible with T-Mobile. (Note: Not compatible with Verizon/AT&T.)
• NFC: For contactless payments (Google Pay) and quick data transfers.
• GPS: Integrated positioning system with Beidou, Galileo, GLONASS, and GPS for accurate navigation.
• Wi-Fi: Supports 2.4G/5G Wi-Fi for high-speed internet access.
• Bluetooth: For connecting to wireless accessories.

10. Maintenance

To ensure the longevity and optimal performance of your OUKITEL WP23 Plus, follow these maintenance guidelines:

• Keep all port covers securely closed when not in use to maintain water and dust resistance.
• Clean the device with a soft, damp cloth. Avoid harsh chemicals or abrasive materials.
• Avoid exposing the phone to extreme temperatures beyond its operating range (-20°C to 55°C) for prolonged periods.
• Regularly back up your data to prevent loss.

11. Troubleshooting

If you encounter issues with your OUKITEL WP23 Plus, refer to the following common solutions:

• Device not powering on: Ensure the battery is charged. Connect to the charger for at least 10 minutes before attempting to power on again.
• Poor network signal: Check SIM card installation. Ensure you are within network coverage. Restart the device.
• Apps crashing or slow performance: Close background applications. Clear app cache. Restart the device. Consider a factory reset if issues persist (back up data first).
• Fingerprint sensor issues: Ensure your finger is clean and dry. Re-register your fingerprint if necessary.
• Charging problems: Verify the charging cable and adapter are undamaged. Ensure the charging port is clean and free of debris.

For more complex issues, contact OUKITEL customer support.

12. Specifications

Key technical specifications for the OUKITEL WP23 Plus Rugged Smartphone:

13. Warranty and Support

OUKITEL offers comprehensive customer support for your WP23 Plus smartphone:

• 30-Day Return Policy: No-reason return within 30 days of purchase.
• Long-Term Technical Support: Dedicated assistance for the lifespan of your product.
• 24-Hour Online Customer Service: Support available around the clock for your convenience.

For any inquiries or assistance, please visit the official OUKITEL website or contact their customer service team.