1. Introduction
Thank you for choosing the Aiwa AWTWSGPROB True Wireless Stereo (TWS) Earbuds. These earbuds are designed to provide a high-quality audio experience with the convenience of active noise cancellation and an intuitive touch screen charging case. This manual provides detailed instructions for setup, operation, and maintenance to ensure optimal performance and longevity of your device. Please read this manual thoroughly before use and retain it for future reference.
2. Package Contents
Verify that all items are present in your package:
- Aiwa AWTWSGPROB TWS Earbuds (Left and Right)
- Wireless Charging Case with Touch Screen
- USB Charging Cable
- User Manual (This document)
- Multiple sizes of ear tips (pre-installed on earbuds, additional pairs in box)
3. Product Overview
Familiarize yourself with the components of your Aiwa AWTWSGPROB TWS Earbuds.

Image 3.1: Aiwa AWTWSGPROB TWS Earbuds placed inside their charging case, which features a prominent touch screen display on the front. The earbuds are black, and the case is also black, showing the Aiwa logo.
3.1 Earbuds
- Touch Control Area: Located on the outer surface of each earbud for various functions.
- Microphone: For calls and voice commands.
- Charging Contacts: At the bottom of each earbud for charging within the case.
3.2 Charging Case
- Touch Screen Display: Front-facing screen for controlling playback, ANC, and checking battery status.
- Earbud Charging Slots: Securely hold and charge the earbuds.
- USB-C Charging Port: For charging the case itself.
- Battery Indicator: Displayed on the touch screen.

Image 3.2: A detailed view of the Aiwa AWTWSGPROB charging case's touch screen. The screen displays Bluetooth connection status, battery levels for both left and right earbuds (L 100%, R 100%), the case battery level (75%), current time (12:10), and music playback controls (previous, play/pause, next).
4. Setup
4.1 Initial Charging
Before first use, fully charge the earbuds and the charging case.
- Place both earbuds into the charging case. Ensure they are correctly seated and the charging contacts align.
- Connect the USB charging cable to the charging port on the case and plug the other end into a compatible USB power source (e.g., computer, wall adapter).
- The touch screen on the case will display the charging status. The earbuds have 30mAh batteries, and the case has a 250mAh battery. A full charge typically takes approximately 1.5 to 2 hours.
- Once fully charged, disconnect the charging cable.
4.2 Pairing with a Device
The earbuds use Bluetooth 5.4 for a fast and stable connection.
- Power On: Open the charging case. The earbuds will automatically power on and enter pairing mode. The touch screen on the case may indicate "Pairing" or show a blinking Bluetooth icon.
- Activate Bluetooth: On your device (smartphone, tablet, laptop, etc.), enable Bluetooth.
- Select Device: In your device's Bluetooth settings, search for available devices. Select "Aiwa AWTWSGPROB" from the list.
- Confirmation: Once connected, the earbuds will provide an audio prompt, and the Bluetooth icon on the charging case screen will become solid.
- Automatic Reconnection: After initial pairing, the earbuds will automatically connect to the last paired device when removed from the case, provided Bluetooth is enabled on the device.
5. Operating Instructions
5.1 Touch Controls (Earbuds)
The earbuds feature touch-sensitive controls for various functions:
- Play/Pause: Single tap on either earbud.
- Next Track: Double tap on the right earbud.
- Previous Track: Double tap on the left earbud.
- Answer/End Call: Single tap on either earbud during an incoming call or active call.
- Reject Call: Press and hold either earbud for 2 seconds during an incoming call.
- Activate Voice Assistant: Triple tap on either earbud (e.g., Siri, Google Assistant).
- Toggle ANC/Transparency Mode: Press and hold the left earbud for 2 seconds.
5.2 Touch Screen Controls (Charging Case)
The charging case's touch screen provides additional control and information:
- Music Playback: Use the on-screen buttons for Play/Pause, Next, and Previous track.
- Battery Status: View the battery levels of both earbuds and the charging case.
- ANC Control: Access and switch between Active Noise Cancellation, Transparency, and Normal modes directly from the screen.
- Settings: Navigate through various settings and options (e.g., equalizer presets, screen brightness).

Image 5.1: The Aiwa AWTWSGPROB charging case with its touch screen displaying a vibrant scenic image of mountains and a lake, demonstrating the screen's visual capabilities beyond just controls.
5.3 Active Noise Cancellation (ANC)
The Aiwa AWTWSGPROB earbuds feature Active Noise Cancellation to reduce ambient noise.
- Activating ANC: Press and hold the left earbud for 2 seconds, or select ANC mode from the charging case touch screen.
- Transparency Mode: This mode allows you to hear your surroundings while still enjoying your audio. Activate by pressing and hold the left earbud for 2 seconds again, or select Transparency mode from the charging case touch screen.
- Normal Mode: Deactivates both ANC and Transparency modes.
6. Maintenance
6.1 Cleaning
- Regularly clean the earbuds, especially the ear tips and charging contacts, with a soft, dry, lint-free cloth.
- Do not use abrasive cleaners, alcohol, or chemical solvents.
- Ensure no moisture enters the earbud openings or charging port.
6.2 Storage
- Always store the earbuds in their charging case when not in use to protect them and keep them charged.
- Store the device in a cool, dry place, away from extreme temperatures and direct sunlight.
6.3 Water Resistance
The Aiwa AWTWSGPROB earbuds are rated IPX4 water resistant, meaning they are protected against splashing water from any direction. This makes them suitable for workouts and light rain. However, they are not designed for submersion in water or exposure to pressurized water jets.
7. Troubleshooting
| Problem | Possible Solution |
|---|---|
| Earbuds not pairing. |
|
| No sound from one earbud. |
|
| Charging case not charging. |
|
| ANC not working effectively. |
|
8. Specifications
| Feature | Detail |
|---|---|
| Model Name | Audífonos TWS AWTWSGPRO (AWTWSGPROB) |
| Connectivity Technology | Wireless (Bluetooth 5.4) |
| Noise Control | Active Noise Cancellation (ANC) |
| Earbud Battery Capacity | 30mAh (each earbud) |
| Charging Case Battery Capacity | 250mAh |
| Playback Time | Up to 4.5 hours |
| Talk Time | Up to 3 hours |
| Water Resistance Rating | IPX4 (Resistant to splashing water) |
| Weight | 119 Grams (total product) |
| Compatible Devices | Cell phones, Tablets, Laptops, Television, Car audio systems |
| Battery Composition | Lithium Ion |
| Ear Placement | In-Ear (Intraurales) |
| Form Factor | True Wireless |
| Impedance | 80 Ohm |
9. Warranty and Support
Aiwa products are manufactured to high-quality standards. For warranty information, please refer to the warranty card included with your purchase or visit the official Aiwa website. If you encounter any issues not covered in this manual, or require further assistance, please contact Aiwa customer support through their official channels. Keep your proof of purchase for warranty claims.
For additional support, you may visit the Aiwa Brand Store on Amazon.