Philips XV3101/01
Philips OneUp 3000 Series Electric Mop User Manual
Model: XV3101/01
Introduction
The Philips OneUp 3000 Series Electric Mop (Model XV3101/01) is designed to provide efficient and thorough floor cleaning. This cordless electric mop features ONEUP technology, which simultaneously pumps clean water onto the floor and vacuums up dirty water, ensuring a superior cleaning experience. Its lightweight and agile design, coupled with a 360-degree swivel joint, allows for easy maneuverability around furniture and into tight spaces. This manual provides essential information for the safe and effective use, setup, operation, and maintenance of your Philips OneUp Electric Mop.
Important Safety Information
Please read all instructions carefully before using the appliance. Failure to follow these instructions may result in electric shock, fire, or serious injury.
- Always ensure the appliance is unplugged before cleaning or performing maintenance.
- Do not immerse the appliance in water or any other liquid.
- Keep the appliance away from heat sources and direct sunlight.
- This appliance is intended for household use only. Do not use it for commercial or industrial purposes.
- Do not use the appliance if it is damaged in any way. Contact Philips customer support for assistance.
- Keep children and pets away from the appliance during operation.
- Use only the cleaning solution provided or recommended by Philips.
Package Contents

Image: Contents of the Philips OneUp 3000 Series Electric Mop package. It includes the main electric mop unit, a USB-C charging cable, two reusable blue cleaning pads, and a bottle of Philips OneUp concentrated floor cleaner.
Your Philips OneUp 3000 Series Electric Mop package should contain the following items:
- Philips OneUp Electric Mop Unit (main body with handle)
- USB-C Charging Cable
- Reusable Cleaning Pads (2x)
- Philips OneUp Floor Cleaner Concentrate (40 ml)
If any items are missing or damaged, please contact Philips customer support immediately.
Setup
1. Assembly
- Carefully remove all components from the packaging.
- Insert the handle into the main body of the electric mop until it clicks securely into place. Ensure it is firmly attached.
2. Initial Charging
- Locate the USB-C charging port on the mop unit.
- Connect the provided USB-C cable to the mop and plug the other end into a suitable USB power adapter (not included).
- Allow the mop to fully charge before first use. A full charge provides up to 50 minutes of continuous cleaning. The charging indicator light will show the charging status.
3. Filling the Water Tank
- Remove the water tank from the mop unit.
- Open the tank cap.
- Fill the tank with clean tap water. Add a small amount of the Philips OneUp Floor Cleaner Concentrate as per the instructions on the concentrate bottle. Do not overfill.
- Close the tank cap securely and reinsert the water tank into the mop unit until it clicks into place.
4. Attaching Cleaning Pads
- Ensure the mop head is clean and dry.
- Align the reusable cleaning pad with the bottom of the mop head. The pad will attach via hook-and-loop fasteners.
- Press firmly to ensure the pad is securely attached.
Operating Instructions
1. Powering On/Off
- To turn on the mop, press the power button located on the main unit. The indicator light will illuminate.
- To turn off the mop, press the power button again.
2. Mopping Your Floors
- Ensure the water tank is filled and a clean pad is attached.
- Turn on the mop. The ONEUP technology will begin to dispense clean water and vacuum dirty water simultaneously.
- Guide the mop across your floor in a steady, overlapping motion. The 360-degree swivel joint allows for easy navigation around obstacles and under furniture.
- The mop is suitable for various hard floor surfaces, including laminate, non-textured tiles, vinyl, parquet, cast-iron floors, and stone.
- For heavily soiled areas, you may need to pass over them multiple times.
- The mop is designed for quick cleaning, covering up to 125 square meters efficiently.
3. Battery Life
The Philips OneUp Electric Mop provides up to 50 minutes of cordless cleaning on a single charge. Monitor the battery indicator light to know when recharging is needed.
Maintenance
Regular maintenance ensures optimal performance and extends the lifespan of your Philips OneUp Electric Mop.
1. Cleaning Pads
- After each use, remove the cleaning pad from the mop head.
- The pads are machine washable. Wash them with similar colors at a low temperature. Do not use bleach or fabric softener.
- Allow the pads to air dry completely before reattaching or storing.
- It is recommended to replace cleaning pads every 6 months or when they show signs of wear for best cleaning results.
2. Emptying and Cleaning the Water Tank
- After each use, remove the water tank from the mop unit.
- Empty any remaining dirty water from the tank.
- Rinse the tank thoroughly with clean water.
- Allow the tank to air dry completely before reinserting it into the mop unit.
3. Cleaning the Mop Unit
- Wipe the exterior of the mop unit with a damp cloth. Do not use abrasive cleaners or solvents.
- Ensure no water enters the electrical components.
- Store the mop in a dry place, away from direct sunlight and extreme temperatures.
Troubleshooting
| Problem | Possible Cause | Solution |
|---|---|---|
| Mop does not turn on. | Battery is depleted. | Charge the mop using the provided USB-C cable. |
| Poor cleaning performance / Streaks on floor. | Cleaning pad is dirty or worn out. Water tank is empty or solution is incorrect. | Clean or replace the cleaning pad. Refill the water tank with clean water and appropriate Philips OneUp concentrate. |
| Mop is not dispensing water. | Water tank is empty or improperly installed. | Check water level and ensure the tank is securely clicked into place. |
| Mop is making unusual noise. | Obstruction in the vacuum path or internal issue. | Turn off and unplug the mop. Check for any visible obstructions. If the issue persists, contact customer support. |
Specifications
| Feature | Detail |
|---|---|
| Model Number | XV3101/01 |
| Brand | Philips |
| Color | Malibu Blue |
| Item Weight | 1.75 Kilograms |
| Package Dimensions | 67 x 18 x 15 cm |
| Surface Recommendation | Floor |
| Handle Material | Plastic |
| Head Material | Cotton |
| Battery Life (approx.) | Up to 50 minutes |
| Charging | USB-C |
Warranty and Support
For warranty information, technical support, or to purchase replacement parts and accessories, please visit the official Philips website or contact Philips customer service in your region. Keep your proof of purchase for warranty claims.
Online Support: www.philips.com/support
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