Introduction
The Hall Technologies HT-CAM-4K-DUAL is a sophisticated 4K dual-lens tracking camera designed for medium-sized meeting environments. It provides a comprehensive view of the room while simultaneously offering detailed, zoomed-in perspectives. Equipped with artificial intelligence (AI), the camera automatically adjusts pan, tilt, and zoom to frame all participants effectively or track a presenter, maintaining a wide fixed view of the room with picture-in-picture (PIP) capabilities.
What's in the Box
Verify that all items listed below are included in your package:
- 1x HT-CAM-4K-DUAL 4K Dual Camera
- 1x IR Remote Control
- 1x USB 3.0 Type-B to Type-A Cable, 3m (9.8ft)
Key Features
- Supports video resolutions up to 4K@30fps via USB 3.0.
- Integrated dual-eye camera system with a panoramic lens for real-time participant detection.
- PTZ (Pan-Tilt-Zoom) camera for optimal framing of individuals or groups.
- 4K 3x optical zoom PTZ camera with a 110° Field of View (FOV).
- Panoramic lens with a 120° FOV.
- AI-powered auto framing, speaker tracking, and presenter tracking functionalities.
- Dual-lens design provides simultaneous speaker view and wide-angle view with Picture-in-Picture (PIP) layout options.
- Supports MJPG, NV12, H.265, and H.264 video compression formats.
- Easy setup with USB plug-and-play functionality.
- Compatible with Windows 10/11, Mac OS, Google Meet, Microsoft Teams, Skype, and other collaboration platforms.
Setup Instructions
1. Physical Placement
Position the HT-CAM-4K-DUAL camera in a central location within your meeting room, ensuring an unobstructed view of all participants. The camera can be placed on a flat surface or mounted using compatible accessories (sold separately).

Figure 1: Front view of the HT-CAM-4K-DUAL camera, displaying its dual lens configuration.

Figure 2: Top view of the HT-CAM-4K-DUAL camera.
2. Connecting the Camera
Connect the camera to your computer or video conferencing system using the provided USB 3.0 cable. The camera also supports Ethernet and HDMI connectivity for various integration scenarios.

Figure 3: Rear panel connections of the HT-CAM-4K-DUAL camera, detailing available ports.
- Power: Connect a 12V power adapter (not included) to the 12V input port.
- USB: Use the supplied USB 3.0 Type-B to Type-A cable to connect the camera to your host computer. This provides video, audio, and control.
- LAN: Connect an Ethernet cable for network control and potential video streaming.
- HDMI OUT: Connect an HDMI cable to a display for direct video output.
- TYPE-C: This port may be used for additional connectivity or service.
- RESET: Use a small, pointed object to press this button to restore factory default settings.
3. Driver Installation
The HT-CAM-4K-DUAL is designed for plug-and-play operation. No specific drivers are typically required for Windows 10/11 or Mac OS. Your operating system should automatically detect and install the necessary generic drivers upon connection.
4. System Integration Example
The HT-CAM-4K-DUAL can be integrated into various conferencing and AV systems. Below is an example diagram illustrating how the camera might connect with other Hall Technologies components for a comprehensive setup.

Figure 4: Example system integration diagram for the HT-CAM-4K-DUAL.
Operating Instructions
1. Basic Operation
Once connected, the camera will be recognized by your video conferencing software (e.g., Google Meet, Microsoft Teams, Skype). Select the HT-CAM-4K-DUAL as your preferred camera and microphone source within the application settings.
2. AI Tracking Features
The camera utilizes AI technology for enhanced meeting experiences:
- Auto Framing: The camera automatically adjusts its view to include all participants in the frame, ensuring no one is left out.
- Speaker Tracking: When enabled, the camera will automatically focus on the active speaker, providing a clear view of who is talking.
- Presenter Tracking: Ideal for presentations, this mode tracks a designated presenter as they move within the defined area.
These modes can typically be toggled or configured via the included IR remote control or dedicated software (if available).
3. Dual-Lens and Picture-in-Picture (PIP)
The dual-lens design allows for simultaneous display of a wide-angle room view and a zoomed-in speaker view. PIP layout options enable you to customize how these two views are presented on your display.
4. Using the IR Remote Control
The included IR remote control provides direct access to PTZ functions, AI tracking mode selection, and other camera settings. Refer to the remote control's specific button layout for detailed functions.
Maintenance
- Cleaning: Use a soft, dry cloth to clean the camera body. For lenses, use a specialized lens cleaning cloth and solution. Avoid abrasive cleaners or solvents.
- Environment: Operate the camera in a clean, dry environment, away from direct sunlight, excessive heat, or moisture.
- Firmware Updates: Periodically check the Hall Research website for any available firmware updates to ensure optimal performance and access to new features.
Troubleshooting
| Problem | Possible Cause | Solution |
|---|---|---|
| No video output |
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| AI tracking not working |
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| Remote control unresponsive |
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Specifications
| Feature | Detail |
|---|---|
| Model Number | HT-CAM-4K-DUAL |
| Brand | Hall Research |
| Video Capture Resolution | 4K (up to 4K@30fps) |
| Photo Sensor Technology | CMOS |
| Photo Sensor Size | 1/2.8 inches |
| PTZ Camera FOV | 110° |
| Panoramic Lens FOV | 120° |
| Optical Zoom | 3x |
| Connectivity Technology | USB 3.0, Ethernet, HDMI |
| Video Capture Format | MJPG, NV12, H.265, H.264 |
| Special Features | AI Auto Framing, Speaker Tracking, Presenter Tracking, Dual Lens, Picture-in-Picture |
| Included Components | 4K Dual Camera, IR Remote Control, USB 3.0 Cable (3m) |
| Package Dimensions | 14 x 6 x 5 inches |
Warranty and Support
For warranty information and technical support, please refer to the official Hall Research website or contact their customer service department. Keep your purchase receipt for warranty claims.
Hall Research Contact Information: Please visit www.hallresearch.com for the latest support resources and contact details.







