Philips Reverse Osmosis Water Filter Dispenser

1. Setup

Before initial use, follow these steps to ensure proper setup and functionality of your Philips Reverse Osmosis Water Filter Dispenser.

Initial Preparation

• Placement: Place the appliance on a stable countertop, at least 20 cm (7.9 inches) away from any walls to ensure proper ventilation.
• Upright Position: Keep the unit in an upright position for at least 2 hours before activating the cooling function. This allows the compressor fluids to settle.
• Tank Installation: Fill the raw water tank with tap water and reinstall it securely.
• Power Connection: Connect the appliance to a power outlet.
• Water Jug: Ensure the purified water jug is correctly installed. Improper installation can lead to water filtration issues or leakage.
• Membrane Flush: For optimal performance, flush the RO membrane filter before first use. This process typically takes approximately 0.5 hours. Repeat this process every time a new filter is installed.
• Boiling Point Calibration: The appliance features automatic boiling point calibration. When the filtration process is complete and 203°F water is extracted for the first time, boiled water will flow out from the nozzle, and the boiling point calibration will be automatically completed. This procedure lasts for approximately 60 seconds. Ensure a container with a volume of at least 32 oz is placed under the nozzle during this procedure.

Quick Start and Maintenance Guide Video

This video provides a comprehensive quick start guide and maintenance overview for the Philips ADD6928DG dispenser.

2. Operating Instructions

Your Philips dispenser offers versatile temperature and volume control for various beverage needs.

Temperature and Volume Selection

The sleek touch panel allows for easy selection of water temperature and volume:

• Temperature Settings: Cold (40°F), Ambient, Warm (113°F & 130°F), Hot (185°F & 203°F).
• Volume Options: 8oz, 12oz, 24oz, 32oz.
• Real-time TDS Display: A real-time Total Dissolved Solids (TDS) display provides confidence in your filtered water quality.

Visual representation of the temperature and volume options available on the dispenser's control panel.

Adjusting Water Temperature

Learn how to easily adjust the water temperature settings on your Philips dispenser for your preferred drink.

Getting Cold Water

The integrated refrigerator-style compressor cooling technology chills purified water down to an icy 40°F.

This video demonstrates the process of activating and dispensing cold water from the unit.

The dispenser features a real-time TDS monitor to show the water quality.

3. Maintenance

Regular maintenance ensures the longevity and optimal performance of your water dispenser.

Filter Replacement

A filter lifetime indicator will notify you when it’s time to replace the filter. The quick-twist design ensures simple and hygienic replacement.

The 6-in-1 filter is designed for easy and quick replacement, saving thousands of bottled water.

Detailed instructions on how to replace the filter in your Philips water dispenser.

Water Refresh and Shortage Indicator

This video explains the water refresh and water shortage indicators, guiding you on prompt maintenance.

Descaling Mode

Instructions on how to activate and use the descaling mode for your dispenser.

Water Cleaning (Flushing)

A guide on how to perform water cleaning (flushing) to maintain the internal waterways.

Holiday Maintenance

Important steps for preparing your dispenser for extended periods of non-use, such as holidays.

4. Specifications

Detailed technical specifications for the Philips Reverse Osmosis Water Filter Dispenser.

• Model Number: ADD6928DG
• Material: Acrylonitrile Butadiene Styrene (ABS)
• Product Dimensions: 9.1"D x 16.9"W x 17.5"H
• Item Weight: 32 Pounds
• Filtration Technology: Aquaporin Inside Reverse Osmosis Technology with 6-stage filtration system and UV-C LED. Reduces contaminants down to 0.0001 micron.
• Certifications: CSA certified for lead-free standards (NSF/ANSI/CAN 372).
• Water Tanks: Detachable 25-cup (1.6-gal) raw water tank and 7-cup (0.48-gal) portable filtered jug.
• Cooling: Refrigerator-style compressor cooling technology, chilling water down to 40°F.
• Heating: Instant heating for water up to 203°F.
• Water Efficiency: 3:1 pure-to-drain ratio.

Overview of the dispenser's dimensions and water tank capacities.

Diagram illustrating the 6-stage deep filtration process, filtering down to 0.0001 micron.

5. Troubleshooting

This section provides solutions to common issues you might encounter with your dispenser.

Common Issues and Solutions

• No Water Dispensing: Check if the water jug is properly installed. Ensure the safety lock is disengaged. Verify the raw water tank has sufficient water.
• Cooling Function Not Activating: Ensure the appliance has been upright for at least 2 hours before activating cooling. Improper touch on the control panel may prevent activation; ensure a firm press. Cold water cannot be dispensed during water filtration.
• Water Quality Indicator (TDS) Issues: If the TDS display shows unexpected readings, ensure the filter is correctly installed and has been flushed. Replace the filter if it has reached its lifetime limit.
• Water Shortage/Refresh Indicator: If the water refresh indicator flashes white, it is recommended to replace the water in the tap water tank. If the water shortage indicator flashes red, the water in the tap water tank must be replaced.
• Boiling Point Inaccuracy: Perform the manual boiling point calibration as described in the setup section if you experience issues with hot water temperature, especially after moving to a different altitude.

6. Warranty and Support

For warranty information and customer support, please refer to the official Philips Water Solution website or contact their customer service directly. Keep your purchase receipt for warranty claims.

Online Support: Visit the PHILIPS Store on Amazon for product information and FAQs.