1. Introduction
Thank you for choosing the citicr 20000mAh 22.5W USB C Power Bank. This portable charger is designed to provide reliable and fast charging for your electronic devices on the go. With its high capacity, built-in cables, integrated wall plug, and intelligent LED display, it offers ultimate portability and convenience. Please read this manual carefully to ensure proper use and optimal performance of your device.
2. Product Overview
Key Features:
- 20000mAh Ultra-High Capacity: Provides 3-5 full charges for most smartphones.
- 22.5W QC 3.0/PD 3.0 Fast Charging: Delivers efficient power, charging devices up to 60% in 30 minutes.
- Built-in Wall Plug & Cables: Features a space-saving 90° foldable AC wall plug, built-in USB-C and iOS cables for ultimate portability without extra accessories.
- Smart LED Display: Shows exact battery levels, eliminating guesswork.
- Universal Compatibility: Works seamlessly with iPhone 16/15/14/13/12/11, iPad, Samsung, and other USB-C devices.
- Full Protection: FAA-approved with 6-layer protection against overcharging, overvoltage, overcurrent, short-circuit, high-temperature, and overheating.
Components:
- 20000mAh Portable Charger Power Bank
- Built-in USB-C Cable
- Built-in iOS Cable
- Foldable AC Wall Plug
- USB-A Output Ports (x2)
- USB-C Input/Output Port
- LED Digital Display
- Power Button
Image: The citicr 20000mAh Power Bank in white, showcasing its compact design with built-in cables and a foldable wall plug.
3. Setup
Before first use, fully charge your power bank. The intelligent LED display will show the battery percentage, indicating when it's fully charged.
Checking Battery Level:
Press the power button once to activate the LED display and view the current battery percentage.
Image: Close-up of the power bank's LED display showing the current battery percentage.
4. Operating Instructions
Charging the Power Bank:
Your power bank can be recharged using two methods:
- Via Built-in AC Wall Plug: Fold out the integrated AC wall plug and insert it directly into any standard wall outlet. The LED display will show the charging progress. A full recharge takes approximately 8 hours.
- Via USB-C Input: Use the included USB-C fast charging cable (or your own 9V/2A cable) and connect it to the USB-C input/output port on the power bank. Connect the other end to a compatible wall adapter. A full recharge takes approximately 6 hours.
Image: Illustration demonstrating the two methods for recharging the power bank: directly into a wall outlet using the foldable plug, or via a USB-C cable.
Video: A user demonstrating how to use the built-in wall plug to recharge the portable charger. The video highlights the convenience of not needing extra cables for recharging.
Charging Your Devices:
The power bank allows you to charge up to 5 devices simultaneously.
- Using Built-in Cables: Pull out the built-in USB-C or iOS cable and connect it directly to your compatible device.
- Using USB Ports: Connect your device's charging cable to one of the two USB-A output ports or the USB-C input/output port on the power bank.
The intelligent LED display will show the battery level of the power bank as it discharges to charge your devices.
Image: The power bank connected to and charging multiple devices, including smartphones and a tablet, demonstrating its multi-device charging capability.
Video: A user demonstrating the power bank's ability to charge various devices, highlighting its universal compatibility and built-in cables.
5. Safety Information
The citicr Power Bank is designed with 6-layer protection to ensure safe operation:
- Overcharging Protection
- Overvoltage Protection
- Overcurrent Protection
- Short-Circuit Protection
- High-Temperature Protection
- Overheating Protection (Graphene cooling reduces temperature by 20% during charging)
This device is FAA-approved for hassle-free travel.
Image: Visual representation of the power bank's internal safety mechanisms, highlighting its comprehensive protection features.
6. Maintenance
- Store the power bank in a cool, dry place away from direct sunlight and extreme temperatures.
- Avoid dropping or subjecting the device to strong impacts.
- Clean the exterior with a soft, dry cloth. Do not use harsh chemicals or abrasive materials.
- If not used for extended periods, recharge the power bank at least once every three months to maintain battery health.
7. Troubleshooting
Device Not Charging:
- Ensure the power bank itself is charged. Check the LED display.
- Verify that the charging cables (built-in or external) are securely connected to both the power bank and your device.
- Try a different cable or port to rule out a faulty connection.
Slow Charging:
- Ensure your device supports fast charging and that you are using a compatible cable.
- Charging multiple devices simultaneously may reduce the charging speed for individual devices.
- Check if the power bank is fully charged. Lower power bank battery levels can affect output speed.
LED Display Not Working:
- Press the power button firmly.
- If the power bank is completely depleted, the display may not light up until it receives some charge.
8. Specifications
| Product Dimensions | 5.9 x 2.66 x 1.02 inches |
| Item Weight | 12.8 ounces |
| Item Model Number | AC-02DP |
| Battery Type | 1 Lithium Polymer batteries (included) |
| Battery Capacity | 20000 Milliamp Hours |
| Special Features | Built-in Cable, Built-in Wall Plug, Digital Display, Fast Charging, Over Charging Protection |
| Connector Type | USB Type A, USB Type C |
| Color | White |
| Manufacturer | DongGuan Xionel Electronic Technology Co., Ltd |
| Date First Available | March 5, 2025 |
9. Warranty and Support
Your citicr 20000mAh 22.5W USB C Power Bank comes with a 24-Month Replacement Support. For any issues or inquiries, please contact our 24/7 After-sale Support team.
What's in the Box:
- 20000mAh Portable Charger Power Bank × 1
- USB-C Fast Charging Cable × 1
- User Manual × 1
- CPE Pouch for Storage and Protection × 1
Image: The complete package contents, including the power bank, USB-C cable, user manual, and a protective pouch.