1. Introduction
Welcome to the user manual for your new JINSHANGZI Microwear Ultra Ai 3 S10 Ultra Smart Watch. This guide provides essential information to help you set up, operate, and maintain your device. The S10 Ultra is a feature-rich smartwatch designed for global connectivity and advanced functionality, including a 180-degree rotating camera, a vibrant AMOLED HD display, GPS, Wi-Fi, and the Android 8.1 operating system.
Please read this manual thoroughly before using your smartwatch to ensure optimal performance and to prevent damage.
2. What's in the Box
Carefully unpack your Microwear Ultra Ai 3 S10 Ultra Smart Watch and ensure all items are present:
- 1 x Ultra AI3 Smart Watch (with 1 original strap)
- 1 x Screen Protector
- 1 x Watch Manual
- 1 x Charging Cable
- 1 x Original Box
3. Setup
3.1. Charging the Smart Watch
Before first use, fully charge your smartwatch. Connect the provided charging cable to the charging port on your watch and to a standard USB power adapter (not included). The watch features an 800 mAh battery. A full charge may take several hours.
3.2. Powering On/Off
- To Power On: Press and hold the power button (usually located on the side of the watch) until the screen illuminates.
- To Power Off: Press and hold the power button, then select the 'Power Off' option on the screen.
3.3. Initial Configuration
Upon first power-on, follow the on-screen prompts to set up your watch. This typically includes:
- Language Selection: Choose your preferred language.
- Time and Date: Set the correct time zone and date.
- Wi-Fi Connection: Connect to a Wi-Fi network for internet access and app downloads. Go to Settings > Network & Internet > Wi-Fi.
- Bluetooth Pairing: To connect to your smartphone, enable Bluetooth on both devices. On your watch, go to Settings > Connected devices > Bluetooth and pair with your phone. This enables call notifications and mobile synchronization.
- Google Account: Log in with your Google account to access Google Play Store and other Google services.
- SIM Card (for 4G models): If your model supports 4G, insert a nano-SIM card to enable cellular calls and data.
4. Operating Instructions
4.1. Navigation and Interface
The S10 Ultra features a 2.06-inch AMOLED HD multi-touch display. You can navigate by swiping, tapping, and using the physical buttons.

Image: The S10 Ultra's AMOLED HD display showing health and activity statistics.
4.2. Core Functions
- Clock & Watch Faces: Customize your watch face from a variety of pre-installed options or download new ones from the app store.
- Phone & Contacts: Make and receive calls directly from your watch (via Bluetooth or 4G SIM). Manage your contacts.
- SMS & Notifications: View and respond to text messages and receive push notifications from your paired smartphone applications.
- Settings: Access system settings to configure Wi-Fi, Bluetooth, display, sound, security, and more.
4.3. Advanced Features
- 180° Rotating Camera: Utilize the unique 180-degree rotating telescopic camera for video calls, photography, and video recording. Access it via the Camera app.
- GPS & Compass: The integrated GPS allows for navigation and location tracking. The explorer compass provides directional guidance.
- Health & Fitness Monitoring: The watch includes an accelerometer, gyroscope, heart rate sensor, and step counter for comprehensive exercise monitoring, step counting, and heart rate tracking.
- Google Play Store & Apps: Running Android 8.1, you can download and install various applications from the Google Play Store, including social media apps like TikTok, games, and utility tools.

Image: The S10 Ultra running an application, demonstrating its Android capabilities.
- Face Recognition: Unlock your watch securely using facial recognition technology.
- Multimedia: Play music and videos, browse your gallery, and record audio.
- Productivity Tools: Access a browser, calculator, calendar, and email client.
- Weather: Check local weather forecasts.
- OTA Updates: The watch supports Over-The-Air (OTA) updates for software improvements and new features.

Image: The S10 Ultra's display showing battery status and notification indicators.
5. Maintenance
5.1. Cleaning
Wipe the watch screen and body with a soft, dry, lint-free cloth. For stubborn smudges, slightly dampen the cloth with water. Avoid using harsh chemicals or abrasive materials, as they can damage the screen and finish.
5.2. Battery Care
To prolong battery life, avoid exposing the watch to extreme temperatures. Charge the watch regularly and avoid letting the battery completely drain for extended periods.
5.3. Software Updates
Regularly check for and install software updates to ensure your watch has the latest features and security enhancements. You can usually find this option in Settings > System > System update.
6. Troubleshooting
If you encounter issues with your Microwear Ultra Ai 3 S10 Ultra Smart Watch, try the following solutions:
- Watch Not Powering On: Ensure the watch is fully charged. Connect it to the charger and wait a few minutes before attempting to power it on again.
- Connectivity Issues (Bluetooth/Wi-Fi/4G):
- Check if Bluetooth/Wi-Fi/4G is enabled in the watch's settings.
- Ensure your phone's Bluetooth is on and the watch is within range.
- For Wi-Fi, verify the password and network stability.
- For 4G, ensure the SIM card is correctly inserted and activated with your carrier.
- Apps Not Working/Crashing:
- Restart the watch.
- Clear the app's cache (Settings > Apps & notifications > App info > [App Name] > Storage & cache > Clear cache).
- Ensure the app is updated to the latest version.
- Inaccurate Health Data: Ensure the watch is worn snugly on your wrist. Clean the sensors regularly.
- Slow Performance: Close unnecessary background applications. Consider performing a factory reset if performance issues persist (Settings > System > Reset options > Erase all data (factory reset)). Note: A factory reset will erase all data on your watch. Back up important information before proceeding.
7. Specifications
| Feature | Specification |
|---|---|
| Brand | JINSHANGZI |
| Model Number | S10 Ultra |
| Operating System | Android 8.1 |
| Memory (RAM) | 2 GB (also available in 4 GB variant) |
| Storage (ROM) | 32 GB (also available in 64 GB variant) |
| Display Size | 2.06 Inches (3.2 Inches mentioned in some specs, 2.06 Inches in feature bullets, prioritizing feature bullets for consistency with marketing) |
| Display Type | AMOLED HD / OLED |
| Battery Capacity | 800 mAh |
| Connectivity | Bluetooth 4.1, Wi-Fi, 4G GSM (Bands: 2G: B2, B3, B5, B8; 3G: B1, B2, B5, B8; 4G FDD: B1, B2, B3, B4 (66), B5, B7, B8, B12, B17, B20, B28F; 4G TDD: B34, B38, B39, B40, B41) |
| Special Features | 180-degree Rotating Camera, Face Recognition, Exercise Monitoring, Heart Rate Sensor, Step Counter, Gyroscope, Barometer, Compass, GPS, Google Play, OTA Updates |
| Compatible Devices | Smartphone |
| Input Interface | Buttons, Microphone, Touch Screen |
8. Warranty and Support
For warranty information and technical support, please refer to the documentation provided with your purchase or contact your retailer. Keep your proof of purchase for warranty claims.
For further assistance, you may also visit the official JINSHANGZI website or contact their customer service department.