1. Introduction
This manual provides detailed instructions for the safe and efficient operation of your Hothope Commercial Ice Maker Machine, Model WQJR-T50. Please read this manual thoroughly before installation and use, and retain it for future reference. This ice maker is designed for producing clear ice cubes with a capacity of up to 150 lbs per 24 hours and features a 45 lbs storage bin. It offers fast ice making in 8-15 minutes and supports two water inlet modes: direct tap water and gallon bottled water, along with an automatic cleaning function.
2. Safety Instructions
To prevent injury to users or property damage, ensure all safety precautions are followed. Failure to comply with these instructions may result in electric shock, fire, or other hazards.
- Initial Placement: After transportation, keep the ice maker upright for at least 24 hours before plugging it in. This allows the refrigerant to settle.
- Electrical Safety: Ensure the power outlet is properly grounded. Do not use extension cords or adapters. Unplug the unit before cleaning, maintenance, or if it will be unused for an extended period.
- Water Supply: Use only potable (drinkable) water. Ensure water connections are secure to prevent leaks.
- Ventilation: Do not block the air vents on the ice maker. Maintain adequate clearance around the unit for proper air circulation.
- Cleaning: Do not clean the ice maker with flammable liquids. Use only recommended cleaning agents and methods.
- Children and Pets: Keep children and pets away from the ice maker during operation and cleaning.
- Damage: If the power cord is damaged, it must be replaced by the manufacturer, its service agent, or similarly qualified persons to avoid a hazard.
3. Product Components
Familiarize yourself with the main parts of your ice maker.

Figure 3.1: Ice Maker Details
This image illustrates key components such as the fast cooling fan for efficient heat dissipation, adjustable non-slip feet for stability, the commercial water pump for water circulation, and the flip design for easy access to the ice bin.

Figure 3.2: Intelligent Operation Panel
The control panel features indicators for ice making, reservation, add water, ice full, melting, stoppage, and clean. Buttons allow adjustment of ice-making time, 24-hour appointment setting, blue light control, and defrosting.
- Control Panel: Intuitive LCD display with buttons for various functions.
- Ice Storage Bin: Insulated compartment for storing produced ice.
- Water Inlet: Connection point for water supply.
- Drain Outlet: For water drainage.
- Ventilation Grilles: Located on the sides and back for air circulation.
- Adjustable Feet: For leveling the machine.
4. Setup and Installation
Proper setup is crucial for optimal performance and longevity of your ice maker.
4.1 Unpacking
- Carefully remove all packaging materials.
- Inspect the ice maker for any shipping damage. Contact your retailer immediately if damage is found.
- Remove any protective films or tapes from the unit.
4.2 Placement
- Place the ice maker on a firm, level surface capable of supporting its weight when full of ice and water.
- Ensure there is at least 5 inches (12.7 cm) of space around the back and sides for proper ventilation.
- Avoid direct sunlight or heat sources.
- Do not place the unit in an area where the temperature drops below 50°F (10°C) or above 90°F (32°C).
- Adjust the leveling feet to ensure the unit is stable and level.
4.3 Water Connection
This ice maker supports two water inlet modes.

Figure 4.1: Two Water Inlet Methods
This image shows the two options for water supply: connecting directly to a tap water source with an inline filter, or using a gallon bottled water supply placed on top of the machine. A switch mechanism allows selection between these modes.
4.3.1 Direct Tap Water Supply
- Connect the provided water inlet hose to a potable water tap.
- Attach the other end of the hose to the water inlet port on the back of the ice maker. Ensure the included water filter is installed inline as shown in Figure 4.1.
- Tighten all connections to prevent leaks.
- Open the water tap slowly and check for any leaks.
4.3.2 Gallon Bottled Water Supply
- Place a standard gallon bottled water container onto the designated water dispenser area on top of the ice maker.
- Ensure the bottle is securely seated and the water flows into the internal reservoir.
4.3.3 Drain Connection
- Connect the drain hose to the drain outlet on the back of the ice maker.
- Route the drain hose to a suitable floor drain or a container that can hold the drained water. Ensure the drain hose has a continuous downward slope to allow for proper drainage.

Figure 4.2: Easy Connect & Effective Filter
This diagram illustrates the connections for power, filtered water supply to the water inlet, and the drain outlet for wastewater.
4.4 Power Connection
- After all water connections are secure and the unit has been upright for 24 hours, plug the power cord into a grounded electrical outlet.
5. Operating Instructions
Learn how to operate your ice maker for optimal ice production.
5.1 Control Panel Overview
The intelligent control panel allows you to manage various settings.

Figure 5.1: Intelligent Operation Panel Functions
This image highlights the various functions of the control panel, including reservation timing, rest at ease, get up & full ice, 24h appointment ON/OFF, add water indicator, ice full indicator, automatic cleaning, ice-making time adjustment (+/- buttons), blue light control, and defrosting.
- ON/OFF Button: Press to turn the ice maker on or off.
- (+) / (-) Buttons: Adjust the ice-making time, which influences the ice cube thickness.
- 24h Appointment ON/OFF: Long press to enter the self-clean program or set a timed operation.
- Reservation/Clean Button: Long press for 3 seconds to initiate the automatic cleaning cycle.
- HOT Button: Controls the blue light inside the ice bin. Long press for defrosting.
- Indicators: Lights for "ice making," "reservation," "add water," "ice full," "melting," "stoppage," and "clean" provide status updates.
5.2 First Use and Ice Production
- Ensure the unit is properly set up and connected to power and water.
- Press the ON/OFF button to start the ice maker.
- The machine will automatically fill with water and begin the ice-making cycle. The "ice making" indicator will illuminate.
- The first few batches of ice may be smaller or irregular. Discard these initial batches.
- Ice production typically takes 8-15 minutes per cycle, producing 50 clear ice cubes.
- When the ice storage bin is full, the "ice full" indicator will light up, and the machine will pause ice production. It will resume automatically once ice is removed.
5.3 Adjusting Ice Cube Thickness
You can adjust the ice-making time to control the thickness of the ice cubes.

Figure 5.2: Adjustable Ice Cube Thickness
This image demonstrates how ice cube thickness can be adjusted: Thin Ice (5-8 minutes), Medium Ice (8-11 minutes), and Thick Ice (11-15 minutes), suitable for various applications like seafood, drinks, and beer.
- Use the (+) button to increase the ice-making time for thicker ice.
- Use the (-) button to decrease the ice-making time for thinner ice.
5.4 Reservation Timing
The 24-hour timer function allows you to schedule ice production.
- Press the 24h Appointment ON/OFF button to activate the reservation function.
- Use the (+) or (-) buttons to set the desired time for the machine to start or stop.
- This feature is useful for having ice ready when needed, such as scheduling it to start in the morning.
6. Maintenance
Regular maintenance ensures the longevity and hygienic operation of your ice maker.
6.1 Automatic Cleaning
The ice maker features an automatic cleaning function.

Figure 6.1: 360° Auto Cleaning
This image illustrates the automatic cleaning process, where water circulates to clean the internal components of the ice maker, ensuring hygiene.
- Ensure the ice maker is empty of ice.
- Long press the Reservation/Clean button for 3 seconds to activate the self-cleaning program.
- The machine will perform a cleaning cycle, circulating water through its system.
- Once the cycle is complete, drain the water from the unit.
6.2 Manual Cleaning
- Exterior: Wipe the exterior with a soft cloth and mild detergent. Do not use abrasive cleaners.
- Interior: For thorough cleaning, unplug the unit, remove all ice, and drain the water. Clean the ice bin and water reservoir with a solution of water and white vinegar or a food-grade ice maker cleaner. Rinse thoroughly with clean water.
- Condenser Coils: Periodically clean the condenser coils (located behind the ventilation grilles) with a soft brush or vacuum cleaner to ensure efficient operation.
6.3 Water Filter Replacement
If using the direct tap water supply, the inline water filter should be replaced periodically based on water quality and usage, typically every 3-6 months.
- Turn off the water supply and unplug the ice maker.
- Disconnect the old filter and replace it with a new one, ensuring proper orientation and secure connections.
- Flush the new filter with water before reconnecting to the ice maker.
7. Troubleshooting
Refer to this section for common issues and their solutions.
| Problem | Possible Cause | Solution |
|---|---|---|
| Ice maker does not turn on. | No power; power cord not plugged in; circuit breaker tripped. | Check power connection; ensure outlet is functional; reset circuit breaker. |
| No ice production. | No water supply; water inlet blocked; "add water" indicator on; ambient temperature too low/high. | Check water connections and supply; ensure water valve is open; check for kinks in water line; ensure water bottle is full (if applicable); operate within recommended temperature range. |
| Ice production is slow or ice cubes are small. | High ambient temperature; high water temperature; dirty condenser coils; ice thickness setting too low. | Ensure proper ventilation; use colder water if possible; clean condenser coils; adjust ice thickness setting using (+) button. |
| "ice full" indicator is on, but bin is not full. | Ice sensor is blocked or dirty. | Clear any ice blocking the sensor; clean the ice sensor. |
| Water leakage. | Loose water connections; clogged drain hose; unit not level. | Check and tighten all water inlet and drain connections; clear any blockages in the drain hose; ensure the unit is level using adjustable feet. |
| Unusual noise during operation. | Loose parts; unit not level; fan obstruction. | Check for any loose components; ensure the unit is level; check for any obstructions in the fan area. |
If the problem persists after attempting these solutions, please contact Hothope customer support for assistance.
8. Specifications
Key technical specifications for the Hothope Commercial Ice Maker Machine WQJR-T50.
| Feature | Specification |
|---|---|
| Brand | Hothope |
| Model Name | WQJR-T50 |
| Product Dimensions (D x W x H) | 14.57"D x 16.34"W x 31.3"H |
| Ice Storage Capacity | 45 Pounds |
| Ice Production per Day | 150 Pounds |
| Wattage | 250 watts |
| Voltage | 110 Volts |
| Refrigerant | R290a |
| Material | Stainless Steel |
| Item Weight | 50 pounds |
9. Warranty and Support
For warranty information or technical support, please contact Hothope customer service. Details regarding warranty coverage and duration are typically provided with your purchase documentation or can be found on the manufacturer's official website.
When contacting support, please have your model number (WQJR-T50) and purchase date available.





