1. Introduction
Thank you for choosing the Medisana Hand Massager. This device is designed to provide targeted compression and heat therapy to your hands and wrists, helping to alleviate stiffness, soreness, and discomfort associated with conditions such as arthritis, carpal tunnel syndrome, and general hand fatigue. Please read this manual thoroughly before first use to ensure safe and effective operation.

Image 1.1: The Medisana Hand Massager.
2. Safety Information
To prevent injury or damage to the device, always adhere to the following safety guidelines:
- Do not use the massager on broken, irritated, or sensitive skin.
- Avoid direct heat application on highly sensitive areas.
- Do not use the device while sleeping or taking a bath.
- Ensure the device is fully charged before use, but do not overcharge the battery.
- Keep the device away from water and extreme temperatures.
- Consult a healthcare professional before use if you have any pre-existing medical conditions, especially circulatory problems, nerve damage, or are pregnant.
- This device is for personal, non-medical use. It is not intended to diagnose, treat, cure, or prevent any disease or health condition.
3. Product Overview
The Medisana Hand Massager features an innovative design for comprehensive hand and wrist massage. Key features include:
- 5-Finger 360° Independent Compression: Airbags precisely target individual fingers, knuckles, palm, and wrist for deep relief.
- 6 Professional Airbag Massage Modes: Offers various massage patterns including whole hand relaxation, knuckle massage, tendon sheath relief, single finger massage, wrist massage, and palm massage.
- Customized Massage Experience: Features 2-level heat control (113°F/122°F), 6 intensity levels, and 5 timer settings.
- Large LCD Display: Provides clear visibility of selected modes, intensity, timer, and heat settings.
- Long-lasting Battery Life: Equipped with a 2600mAh lithium-ion battery for extended wireless use.
- Memory Function: Automatically saves your most recently used settings for convenience.
Components
The device consists of a main unit with a hand insertion area, an LCD control panel, and a Type-C charging port.

Image 3.1: Internal view illustrating the 5-finger 360° compression technology.
4. Setup
4.1 Initial Charging
Before using your Medisana Hand Massager for the first time, ensure it is fully charged. Connect the provided Type-C charging cable to the charging port on the side of the device and plug the other end into a compatible USB power adapter (not included) or a computer USB port.

Image 4.1: Charging the device using various methods. Note: The device cannot be used while charging.
The battery indicator on the LCD display will show charging status. A full charge typically provides up to 120 minutes of use without heat, or 150 minutes with heat, depending on intensity and mode.
4.2 Power Indicators
The device features a clear power display:
- >50% Battery: Green light is always on.
- 25%-50% Battery: Yellow light is always on.
- 5%-25% Battery: Red light is always on.
- <5% Battery: Red light flashes (reminding users to charge the device).

Image 4.2: Understanding the power display indicators.
5. Operating Instructions
5.1 Powering On/Off
- To power on, press and hold the power button on the LCD control panel until the display illuminates.
- To power off, press and hold the power button again until the display turns off.
5.2 Placing Your Hand
Insert your hand into the massager, ensuring your fingers are comfortably positioned within the individual finger compartments. The device is designed for both left and right hands.
5.3 Adjusting Settings
The LCD display allows for easy adjustment of massage modes, intensity, heat, and timer settings. The device features a memory function that automatically saves your last used settings.

Image 5.1: The LCD control panel for adjusting settings.
- Massage Modes: Press the 'Mode' button to cycle through 6 different massage programs. These include options for whole hand relaxation, knuckle massage, tendon sheath relief, single finger massage, wrist massage, and palm massage.
- Intensity Levels: Press the 'Intensity' button to select from 6 levels of compression intensity. For first-time users or those with sensitive hands, it is recommended to start at Level 1 and gradually increase as desired.
- Heat Function: Press the 'Heat' button to activate or adjust the heat therapy. There are 2 temperature levels: 113°F (45°C) and 122°F (50°C). The NTC intelligent temperature control technology prevents overheating.
- Timer Settings: Press the 'Timer' button to set the duration of your massage. Available options typically include 10, 15, 20, 25, and 30 minutes. The remaining time is displayed on the LCD screen.

Image 5.2: Visual representation of heat therapy within the massager.
5.4 Recommended Usage
Use the massager for up to 15 minutes at a time. If you wish to continue, allow a 15-minute break between sessions to prevent overstimulation.
6. Maintenance
6.1 Cleaning
Ensure the device is powered off and unplugged before cleaning. Wipe the exterior of the massager with a soft, slightly damp cloth. Do not use abrasive cleaners, solvents, or immerse the device in water.
6.2 Storage
Store the massager in a cool, dry place away from direct sunlight and out of reach of children. If storing for an extended period, ensure the battery is partially charged (around 50%) to maintain battery health.
7. Troubleshooting
If you encounter any issues with your Medisana Hand Massager, please refer to the following common problems and solutions:
| Problem | Possible Cause | Solution |
|---|---|---|
| Device does not turn on. | Low battery or not charged. | Charge the device fully. Ensure the charging cable is securely connected. |
| Massage feels too intense/painful. | Intensity level is too high. | Reduce the intensity level. Start at Level 1 for gentle massage. If pain persists, discontinue use and consult a doctor. |
| Heat function is not working. | Heat function not activated or low battery. | Ensure the 'Heat' button has been pressed and the heat indicator is on. Charge the device if the battery is low. |
| Device stops unexpectedly. | Timer expired or low battery. | Check the timer setting. Recharge the device if the battery is low. |
If the problem persists after attempting these solutions, please contact Medisana customer support.
8. Specifications
- Model Number: 33be975c-91cf-4860-bfaf-2d3afa57cde4
- Product Dimensions: 5.28 x 7.56 x 10.98 inches
- Item Weight: 2.02 Pounds
- Power Source: Battery Powered (2600mAh Lithium-ion)
- Material Type: Plastic
- Color: White
- Massage Techniques: Compression, Kneading
- Heat Levels: 2 (113°F / 122°F)
- Intensity Levels: 6
- Massage Modes: 6
- Special Features: Auto Shut-Off, Cordless, Heat, LCD Display, Rechargeable

Image 8.1: Product dimensions for the Medisana Hand Massager.
9. Warranty and Support
Medisana products are known for their quality and customer service. For any questions or concerns regarding your hand massager, please feel free to contact Medisana customer support. The product includes 365-Day Medisana Care, providing industry-leading service and support.