ICSEE 4K 8MP Wired POE PTZ Security Camera Outdoor User Manual

1. Introduction

Thank you for choosing the GESKS ICSEE 4K 8MP Wired POE PTZ Security Camera. This camera is designed to provide comprehensive surveillance with advanced features such as 4K Ultra HD resolution, 360° pan and tilt capabilities, two-way audio, and intelligent night vision modes. This manual will guide you through the installation, operation, and maintenance of your security camera to ensure optimal performance and security for your property.

2. What's in the Box

Please check the contents of your package to ensure all items are present:

• GESKS 4K 8MP POE PTZ Security Camera
• US Power Adapter
• Mounting Screws
• User Manual (this document)
• Waterproof Connector
• Warning Sticker

3. Product Features

The GESKS PT825 camera offers a range of features for robust security monitoring:

• 8MP 4K Full HD Image & Full-Color Night Vision: Provides clear 8MP 4K resolution video day and night. Features three night vision modes (Full-color, Infrared, Smart Vision) with white and infrared lamps for clear images up to 65ft.
• Human Detection & Real-time Alarm: Equipped with advanced human detection that tracks movement and sends immediate alarm notifications to your smartphone via the iCSee app, capturing images or video of suspicious activity.
• Two-Way Audio & Multi-User Sharing: Built-in microphone and speaker allow for real-time communication. Share camera access with family or security personnel for collaborative monitoring.
• Flexible Storage Options: Supports local storage via Micro SD card (up to 128GB) and cloud storage for 24/7 recording.
• Alexa Compatibility: Works with Alexa for convenient voice control.
• POE & Wi-Fi Connectivity: Supports both Power over Ethernet (POE) for simplified wiring and Wi-Fi for wireless connectivity, offering installation flexibility.
• PTZ Functionality: Offers 355° pan and 90° tilt rotation for comprehensive area coverage.

Figure 3.1: Front view of the GESKS 4K 8MP POE PTZ Security Camera.

Figure 3.2: Comparison of Day Vision, Infrared Night Vision, and Full-Color Night Vision modes.

Figure 3.3: Illustration of Smart AI Auto Tracking with 355° Pan and 90° Tilt capabilities.

Figure 3.4: Depiction of Human Detection and the Red-Blue light warning system in action.

Figure 3.5: Demonstrates two-way audio functionality and common mounting methods (Wall and Ceiling).

4. Specifications

Detailed technical specifications for the GESKS PT825 camera:

Figure 4.1: Detailed dimensions of the GESKS PT825 camera.

5. Setup

Follow these steps to set up your GESKS PT825 security camera:

5.1 Unboxing and Initial Inspection

1. Carefully remove all components from the packaging.
2. Inspect the camera and accessories for any signs of damage. If any damage is found, contact customer support immediately.

5.2 Mounting the Camera

The camera can be mounted on a wall or ceiling. Choose a location that provides the desired viewing angle and is within range of your network connection (POE or Wi-Fi).

1. Use the included mounting template (if provided) or mark the drill holes using the camera base as a guide.
2. Drill pilot holes in the marked locations.
3. Insert the wall anchors (if mounting on drywall or masonry).
4. Secure the camera base to the mounting surface using the provided screws.

5.3 Power and Network Connection

The PT825 supports both POE (Power over Ethernet) and traditional DC12V power with Wi-Fi or Ethernet connection.

5.3.1 POE Connection (Recommended for simplified wiring)

1. Connect one end of an Ethernet cable to the camera's RJ45 port.
2. Connect the other end of the Ethernet cable to a POE switch or POE NVR. The camera will receive both power and data through this single cable.
3. Use the waterproof connector to protect the Ethernet connection if installed outdoors.

5.3.2 DC12V Power and Network Cable Connection

1. Connect the included US Power Adapter to the camera's DC12V power input.
2. Plug the power adapter into a standard electrical outlet.
3. Connect an Ethernet cable from the camera's RJ45 port to your router or network switch.
4. Use the waterproof connector to protect the Ethernet connection if installed outdoors.

5.3.3 Wi-Fi Connection (After initial setup via Ethernet)

For Wi-Fi setup, the camera typically needs to be initially connected via Ethernet for configuration through the iCSee app.

Figure 5.1: Example of a POE camera system connection diagram.

5.4 App Installation and Configuration

1. Download the iCSee app from your smartphone's app store (iOS App Store or Google Play Store).
2. Register for a new account or log in if you already have one.
3. Tap the "+" icon to add a new device.
4. Follow the on-screen instructions to add your camera. This usually involves scanning a QR code on the camera or searching for devices on the local network.
5. Once the camera is detected, follow the prompts to configure network settings (if using Wi-Fi) and set a password for your camera.

6. Operating the Camera

Once set up, you can control and monitor your camera using the iCSee app.

6.1 Live View

• Open the iCSee app and select your camera from the device list.
• The live video feed will appear. You can switch between SD and HD resolution.

6.2 PTZ Control

• On the live view screen, use the directional controls (joystick or arrows) to pan (rotate horizontally 355°) and tilt (rotate vertically 90°) the camera.
• You can set preset positions for quick navigation to specific areas.

6.3 Night Vision Modes

The camera offers three night vision modes:

• Infrared Night Vision: Uses infrared LEDs for black and white video in low light.
• Full-Color Night Vision: Activates white lights to provide color video in low light conditions.
• Smart Vision: Automatically switches between infrared and full-color based on detected motion or light conditions.
• You can select your preferred mode in the app settings.

6.4 Two-Way Audio

• On the live view screen, tap the microphone icon to speak through the camera's speaker.
• Tap the speaker icon to listen to audio from the camera's microphone.

6.5 Motion Detection and Alarms

• Enable Human Detection in the app settings to receive alerts when a person is detected.
• Configure alarm methods: APP push notifications, voice alarms, video recording, and image capture.
• The camera can activate its siren light (red and blue) upon detection for deterrence.

6.6 Recording and Playback

• Insert a Micro SD card (up to 128GB) into the camera's SD card slot for local storage.
• Subscribe to cloud storage services via the iCSee app for off-site backup.
• Access recorded footage through the app's playback function, filtering by event or time.

6.7 Multi-User Sharing

• In the iCSee app, navigate to the camera settings and find the sharing option.
• Invite other users by their iCSee account or email to grant them access to the camera's live view and recordings.

7. Maintenance

Regular maintenance ensures the longevity and optimal performance of your camera.

7.1 Cleaning

• Periodically clean the camera lens and housing with a soft, damp cloth.
• Do not use harsh chemicals or abrasive cleaners, as they may damage the camera's finish or lens.

7.2 Firmware Updates

• Check the iCSee app regularly for available firmware updates.
• Firmware updates can improve performance, add new features, and enhance security. Follow the in-app instructions carefully when performing updates.

7.3 Storage Management

• If using a Micro SD card, ensure it has sufficient free space. Old recordings may be overwritten automatically, depending on your settings.
• Regularly back up important footage from the SD card or cloud storage.

8. Troubleshooting

If you encounter issues with your camera, refer to the following common problems and solutions:

8.1 Camera Not Powering On

• Check Power Connection: Ensure the power adapter is securely plugged into the camera and a working electrical outlet. If using POE, verify the POE switch/NVR is powered on and the Ethernet cable is properly connected.
• Test Outlet: Try plugging another device into the same outlet to confirm it's functional.

8.2 No Video Feed in App

• Network Connection: Ensure the camera is connected to your network (Ethernet or Wi-Fi) and your smartphone has internet access.
• Router/Network Issues: Restart your router and/or POE switch.
• Camera Status: Check if the camera's indicator lights are on. If not, refer to "Camera Not Powering On".
• App Refresh: Close and reopen the iCSee app, or try removing and re-adding the camera in the app.

8.3 Wi-Fi Connection Issues

• Signal Strength: Ensure the camera is within range of your Wi-Fi router. Obstacles like thick walls can weaken the signal.
• Correct Password: Double-check that you entered the correct Wi-Fi password during setup.
• Router Settings: Ensure your router is broadcasting a 2.4GHz Wi-Fi signal, as many security cameras do not support 5GHz.
• Reset Camera: Use the reset button (if available, often a small pinhole) to factory reset the camera and attempt Wi-Fi setup again.

8.4 PTZ Control Not Responding

• Network Latency: Slow network connection can cause delays in PTZ commands.
• Power Cycle: Disconnect and reconnect power to the camera.
• Firmware: Ensure the camera's firmware is up to date.

8.5 Two-Way Audio Not Working

• App Permissions: Ensure the iCSee app has microphone permissions on your smartphone.
• Volume Levels: Check the volume settings on your smartphone and within the app.
• Camera Microphone/Speaker: Ensure nothing is obstructing the camera's microphone or speaker.

8.6 Motion Detection Not Triggering

• Enable Detection: Verify that motion detection and human detection are enabled in the iCSee app settings.
• Sensitivity: Adjust the detection sensitivity settings. Too low may miss events, too high may cause false alarms.
• Detection Zone: Ensure the area you want to monitor is within the camera's detection zone.

9. Warranty and Support

The GESKS PT825 camera is manufactured by Shenzhen Ikevision Technology Ltd. While specific warranty details are not provided in this manual, the product undergoes rigorous testing for reliability, including 7*24 hours 65℃ high temperature tests and comprehensive lightning protection.

For technical support, troubleshooting assistance beyond this manual, or warranty inquiries, please contact your retailer or the manufacturer directly. Refer to the contact information provided with your purchase or on the official GESKS website.

For app-related issues, please refer to the help section within the iCSee application.