Introduction
This manual provides essential instructions for the safe and efficient operation, maintenance, and care of your NEMOX Gelato Chef 5L Automatic I-GREEN machine. Please read this manual thoroughly before using the appliance and retain it for future reference.
The NEMOX Gelato Chef 5L Automatic I-GREEN is designed for preparing gelato and other frozen desserts. It features an automatic storage function with electronic density control, ensuring your preparation is kept at the optimal temperature and consistency.

Image: The NEMOX Gelato Chef 5L Automatic I-GREEN machine, showcasing its stainless steel body and clear lid.
Safety Instructions
WARNING: Failure to follow these safety instructions may result in electric shock, fire, or serious injury.
- Always ensure the appliance is connected to a grounded power outlet (120V/60Hz).
- Do not immerse the appliance, cord, or plug in water or other liquids.
- Keep hands and utensils out of the bowl during operation to prevent injury and damage to the machine. The magnetic safety device automatically stops the paddle when the lid is lifted.
- Unplug the appliance from the outlet when not in use, before assembling or disassembling parts, and before cleaning.
- Do not operate any appliance with a damaged cord or plug, or after the appliance malfunctions or has been damaged in any manner.
- This appliance is not intended for use by persons (including children) with reduced physical, sensory, or mental capabilities, or lack of experience and knowledge, unless they have been given supervision or instruction concerning use of the appliance by a person responsible for their safety.
- Use only accessories recommended by the manufacturer.
- Do not use outdoors.
- Ensure proper ventilation around the machine during operation.
Package Contents
Carefully unpack the NEMOX Gelato Chef 5L Automatic I-GREEN and check for the following components:
- NEMOX Gelato Chef 5L Automatic I-GREEN machine
- Fixed stainless steel bowl (2.5 qt capacity)
- Removable stainless steel bowl with handle (2.5 qt capacity)
- Stainless steel mixing paddle with removable scrapers
- Lid
- Instruction Manual (this document)

Image: The NEMOX Gelato Chef 5L machine shown with its removable stainless steel bowl.
Setup
- Placement: Place the machine on a stable, flat, and dry surface. Ensure there is adequate space around the unit for air circulation, especially at the rear where the air-cooled compressor operates.
- Initial Cleaning: Before first use, clean all parts that will come into contact with food. Refer to the "Maintenance and Cleaning" section for detailed instructions.
- Bowl Selection: Decide whether to use the fixed stainless steel bowl or the removable stainless steel bowl. If using the removable bowl, place it inside the fixed bowl.
- Insert Mixing Paddle: Place the stainless steel mixing paddle into the center of the bowl, ensuring it is properly seated.
- Connect Power: Plug the power cord into a grounded 120V/60Hz electrical outlet.
Operating Instructions
Follow these steps to prepare your gelato or frozen dessert:
- Prepare Mixture: Prepare your desired gelato or ice cream mixture. Ensure the mixture is chilled before adding it to the machine for optimal results. The machine can process up to 1 kg (1 quart) of mixture per batch.
- Add Mixture: Pour the chilled mixture into the selected bowl (fixed or removable). Do not overfill; leave sufficient space for expansion as the mixture freezes.
- Secure Lid: Place the transparent lid securely on the machine. The machine features a magnetic safety device that prevents operation if the lid is not correctly positioned.
- Start Churning: Press the START button (refer to the machine's control panel for specific button identification). The machine will begin the freezing and mixing process.
- Automatic Density Control: The NEMOX Gelato Chef 5L features electronic density control. The mixing motor will automatically stop when the gelato reaches the desired consistency (density). This typically takes 20-30 minutes.
- Storage Function: Once the mixing motor stops due to optimal density, the machine automatically transitions into its storage function. This function maintains the gelato at the ideal serving temperature and consistency for an extended period.
- Serve: When ready to serve, lift the lid (the paddle will stop automatically). Use a plastic or wooden spatula to scoop out the gelato. Avoid using metal utensils that could scratch the bowls.
- Turn Off: After serving, press the STOP button and unplug the machine from the power outlet.
Maintenance and Cleaning
Regular cleaning and maintenance ensure the longevity and hygienic operation of your gelato machine.
- Unplug: Always unplug the machine from the power outlet before cleaning.
- Disassemble: Remove the lid, mixing paddle, and the removable bowl (if used).
- Wash Removable Parts: Wash the lid, mixing paddle, and removable bowl with warm, soapy water. Rinse thoroughly and dry completely with a soft cloth. These parts are generally not dishwasher safe; consult the product label for specific instructions.
- Clean Fixed Bowl: Wipe the inside of the fixed stainless steel bowl with a damp cloth and mild detergent. Rinse with a clean, damp cloth and dry thoroughly. Do not use abrasive cleaners or scouring pads.
- Clean Exterior: Wipe the exterior of the machine with a soft, damp cloth. Do not use harsh chemicals or abrasive materials.
- Storage: Ensure all parts are completely dry before reassembling or storing the machine. Store in a clean, dry place.
- Scrapers: The mixing paddle features removable scrapers. Periodically remove and clean these scrapers to ensure efficient mixing.
Troubleshooting
| Problem | Possible Cause | Solution |
|---|---|---|
| Machine does not turn on. | Not plugged in; power outlet malfunction; lid not properly secured. | Ensure power cord is securely plugged into a working outlet. Check that the lid is fully closed and locked into position. |
| Mixing paddle does not rotate. | Lid not secured; mixture too thick; paddle not correctly installed. | Ensure the lid is properly secured. Check if the mixture is too thick; if so, allow it to warm slightly or reduce batch size. Reinstall the mixing paddle correctly. |
| Gelato is not freezing properly. | Mixture not pre-chilled; ambient temperature too high; insufficient freezing time; overfilled bowl. | Ensure mixture is thoroughly chilled before adding. Operate in a cooler environment. Allow more time for freezing (up to 30 minutes). Do not exceed the maximum capacity of 1 kg (1 quart). |
| Machine stops unexpectedly during mixing. | Electronic density control activated (gelato is ready); thermal cut-out activated; lid lifted. | This is normal if the gelato has reached optimal density. If not, check for overheating (allow to cool) or ensure the lid was not accidentally lifted. |
Specifications
| Feature | Detail |
|---|---|
| Model | 0036791250 (Gelato Chef 5L Automatic I-GREEN) |
| Manufacturer | NEMOX |
| Power Supply | 120V / 60Hz, Single Phase |
| Power Consumption | 280W |
| Cooling System | Air Cooled |
| Refrigerant Gas | R290 |
| Mixing Motor Speed | 63 rpm (Induction Paddle) |
| Fixed Bowl Capacity | 2.5 Quarts (2.5 Liters) |
| Removable Bowl Capacity | 2.5 Quarts (2.5 Liters) |
| Batch Production Time | 20-30 minutes |
| Quantity per Batch | 1 Quart (1 kg) |
| Hourly Output | 3 Quarts (2 kg) |
| Appliance Dimensions (L x W x H) | 17.7" x 12.6" x 12.4" (450 x 320 x 315 mm) |
| Net Weight | 44 lbs (20 kg) |
| Construction Material | Stainless Steel |
| Special Features | Electronic Density Control, Storage Function, Thermal Cut-out, Removable Scrapers |
| Origin | Made in Italy |
Warranty and Support
For warranty information and technical support, please refer to the documentation provided with your purchase or contact NEMOX customer service directly. Keep your purchase receipt as proof of purchase for warranty claims.
While specific warranty details are not provided in this manual, NEMOX products typically come with a manufacturer's warranty covering defects in materials and workmanship under normal use. Please visit the official NEMOX website or contact your retailer for the most current warranty terms and conditions.
For assistance, please contact:
- NEMOX Customer Service: Refer to your product packaging or the official NEMOX website for contact details.
- Retailer Support: Contact the retailer from whom you purchased the product.





