SHJ H28Y

SHJ 4G PoC Radios User Manual

Model: H28Y

Introduction

The SHJ 4G PoC Radio is an advanced Push-to-Talk Over Cellular communication device designed for reliable and flexible communication across various professional environments. It leverages 4G LTE networks to provide nationwide coverage, ensuring clear voice transmission and instant communication. This manual provides essential information for setting up, operating, maintaining, and troubleshooting your SHJ 4G PoC Radio.

Various professional environments where SHJ 4G PoC Radios can be used, including car dealerships, offices, bars, residential areas, and salons.

Image: SHJ 4G PoC Radios are suitable for diverse professional settings requiring reliable communication.

Product Features

Multiple SHJ 4G PoC Radios in different colors, illustrating basic functions like global distance, prolonged standby time, strong signal, multiple charging methods, mutual conversation, and metal material.

Image: Overview of the SHJ 4G PoC Radio's key features and capabilities.

Close-up of the SHJ 4G PoC Radio highlighting its metal material construction.

Image: The durable metal casing of the radio, designed for harsh environments.

Two SHJ 4G PoC Radios, one in army green and one in silver, with an overlay indicating a 5000km talking range.

Image: The extensive communication range of the SHJ 4G PoC Radio.

Setup Guide

1. Unboxing and Initial Inspection

Carefully remove all components from the packaging. Verify that all items listed in the "What's in the Box" section are present and undamaged. The standard package includes the radio unit, battery, SIM card (pre-installed or separate), charger, and USB cable.

Contents of the SHJ 4G PoC Radio package, including the radio, SIM card, battery, charger, USB cable, and earpiece.

Image: Components included with your SHJ 4G PoC Radio.

2. SIM Card Installation

The SHJ 4G PoC Radio requires a SIM card for cellular network connectivity. The SIM card is typically pre-installed or provided separately. If separate, locate the SIM card slot, usually found under the battery compartment. Carefully insert the SIM card into the designated slot, ensuring correct orientation. Do not force the SIM card, as this may cause damage.

Diagram showing the SHJ 4G PoC Radio and a SIM card, explaining the PoC technology and SIM card integration.

Image: The SHJ 4G PoC Radio utilizes a SIM card for cellular communication.

Note: Some users have reported difficulty with SIM card placement. Ensure the battery is removed before attempting to insert the SIM card. If the radio does not detect the SIM card after installation, re-check its orientation and ensure it is fully seated. Contact customer support if issues persist.

3. Battery Installation and Charging

  1. Insert the provided Lithium Ion battery into the battery compartment on the back of the radio. Ensure it clicks securely into place.
  2. Connect the Type-C USB cable to the charging port on the radio and the other end to the power adapter.
  3. Plug the power adapter into a standard electrical outlet. The charging indicator light will illuminate.
  4. Allow the radio to charge fully before first use. A full charge typically takes several hours.
Close-up of the SHJ 4G PoC Radio showing the Type-C charging port and various charging methods like home, power bank, car, computer, and USB device charging.

Image: The Type-C charging port and versatile charging options for the radio.

Transparent view of the SHJ 4G PoC Radio highlighting its large capacity lithium battery.

Image: The internal battery design emphasizing its large capacity for continuous usage.

4. Initial Power On and Activation

Press and hold the power button (usually located on the side or top) until the display screen illuminates. The radio will boot up and attempt to connect to the cellular network. For some units, activation with the seller may be required. The device IMEI number, displayed on the startup screen, and the SIM card number may be needed for this process. Refer to the seller's instructions for activation if necessary.

Operating Instructions

1. Power On/Off

To power on, press and hold the power button until the screen lights up. To power off, press and hold the power button until the shutdown prompt appears, then confirm.

2. Adjusting Volume

Rotate the volume knob, typically located on the top of the radio, clockwise to increase volume and counter-clockwise to decrease it. Adjust to a comfortable listening level.

Close-up of the SHJ 4G PoC Radio's speaker, emphasizing its loud voice capability.

Image: The radio's speaker designed for clear and loud audio output.

3. Push-to-Talk (PTT) Communication

To transmit, press and hold the large Push-to-Talk (PTT) button, usually on the side of the radio. Speak clearly into the microphone. Release the PTT button to listen. Note that with digital PoC radios, there might be a slight delay (approx. 2 seconds) before transmission begins after pressing PTT.

4. Group and Private Calls

The SHJ 4G PoC Radio supports both group and private (one-to-one) calls. The method for switching between groups or initiating private calls depends on the radio's software configuration. Typically, this involves navigating through the menu using the directional buttons and selecting the desired contact or group. If you are unable to create private groups or manage contacts, contact your seller for specific programming instructions or software tools.

Three SHJ 4G PoC Radios on a map background, illustrating nationwide communications and the ability for group and private calls.

Image: The radio's capability for both group and private communications over a wide area.

5. Display Navigation

Use the navigation buttons (if present) to scroll through menus and options on the display. The display shows network status, battery level, current group, and other relevant information.

Maintenance

1. Cleaning the Radio

Wipe the radio's exterior with a soft, damp cloth. Do not use harsh chemicals or abrasive cleaners. Ensure the charging port and speaker grille are free of dust and debris. While the radio is designed to be rugged, it is not water resistant, so avoid direct exposure to water.

SHJ 4G PoC Radio with water splashing around it, indicating 'Life Waterproof' feature.

Image: The radio's design for durability in various conditions, though it is not fully water resistant.

2. Battery Care

3. Software Updates

Periodically check with the manufacturer or seller for any available software updates for your radio. Updates can improve performance, add features, or fix bugs.

Troubleshooting

ProblemPossible CauseSolution
Radio does not power on.Low or depleted battery.Charge the battery fully. Ensure the charger is properly connected.
No network signal / "SIM not detected".SIM card improperly installed or not activated.Re-insert the SIM card, ensuring correct orientation and full seating. Contact the seller for SIM card activation if required.
Cannot make private calls / Group issues.Radio not programmed for private calls or incorrect group settings.Contact the seller or manufacturer for programming assistance. This often requires specific software.
Radio stopped working after a few days.SIM card deactivation or network issue.Verify SIM card status with the provider or seller. Check network coverage in your area. Perform a factory reset if possible (consult seller for instructions).
Audio is too low or too loud.Volume knob setting.Adjust the volume knob carefully to find the optimal level.

Specifications

FeatureDetail
Model NumberH28Y
Item Weight13.1 ounces
Package Dimensions7.87 x 5.35 x 1.81 inches
Batteries1 Lithium Ion battery (included)
BrandSHJ
Number of Channels299
Special Feature4G PoC
Talking Range Maximum5000 Kilometer
Tuner TechnologyHF
Water Resistance LevelNot Water Resistant
Included ComponentsFactory configuration (Radio, Battery, SIM card, Charger, USB cable)

Warranty and Support

Warranty Information

The product comes with a manufacturer's warranty. For specific details regarding the warranty period and coverage, please refer to the documentation provided with your purchase or contact the seller/manufacturer directly. The provided data indicates a warranty period of "2" (likely 2 years), but confirmation from the official warranty statement is recommended.

Customer Support

For technical assistance, programming inquiries (e.g., setting up private groups, radio names), SIM card activation, or any other support needs, please contact the seller or manufacturer. Many issues, such as SIM card activation and advanced programming, require direct assistance from the vendor.

Seller: Quanzhou Jingli Trading Co., Ltd

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