REDMAGIC 10 Pro Smartphone User Manual

1. Introduction and Overview

Thank you for choosing the REDMAGIC 10 Pro Smartphone. This device is engineered for an unparalleled mobile gaming experience, combining cutting-edge hardware with advanced cooling and a vibrant display. This manual provides essential information for setting up, operating, maintaining, and troubleshooting your new smartphone to ensure optimal performance and longevity.

2. What's in the Box

Please verify that all items are present in your product packaging:

• REDMAGIC Smartphone x 1
• Clear phone case x 1
• Power adapter x 1
• Type-C data cable x 1
• SIM tray ejector x 1

3. Setup

3.1. SIM Card Installation

1. Locate the SIM card tray on the side of the device.
2. Insert the SIM tray ejector tool into the small hole next to the tray and press gently until the tray pops out.
3. Place your nano-SIM card(s) into the designated slots on the tray. Ensure the gold contacts face downwards. This device supports dual nano-SIM cards.
4. Carefully reinsert the SIM tray into the phone until it is flush with the device body.

3.2. Initial Power On and Charging

1. Press and hold the Power button (located on the right side) until the REDMAGIC logo appears.
2. For first-time use, or if the battery is low, connect the provided Type-C data cable to the phone's USB-C port and the power adapter. Plug the adapter into a wall outlet. The phone supports 80W quick charging.
3. Follow the on-screen prompts to complete the initial setup, including language selection, Wi-Fi connection, and Google account sign-in.

4. Operating Instructions

4.1. Power On/Off and Restart

• Power On: Press and hold the Power button until the device vibrates and the logo appears.
• Power Off/Restart: Press and hold the Power button until the power menu appears. Select 'Power off' or 'Restart'.

4.2. Screen Navigation

• Tap: Select items or activate functions.
• Swipe: Navigate through screens, menus, or content.
• Pinch-to-zoom: Adjust the zoom level in applications like galleries or web browsers.

4.3. Shoulder Trigger Buttons

The REDMAGIC 10 Pro features shoulder trigger buttons with a 520Hz touch sampling rate. These can be customized within games or system settings for enhanced control during gameplay.

4.4. Basic Phone Functions

• Calls: Use the pre-installed Phone app to make and receive calls.
• Messages: Send and receive text messages via the Messages app.
• Internet: Connect to Wi-Fi or use mobile data for internet access.

5. Key Features

5.1. Performance

The REDMAGIC 10 Pro is powered by the Qualcomm Snapdragon 8 Elite processor, featuring a Kryo CPU and Adreno GPU, delivering exceptional speed and efficiency for demanding applications and games. It is equipped with 24GB LPDDR5X Ultra RAM and 1TB UFS 4.1 Pro storage for rapid data access and seamless multitasking.

5.2. Display

Experience stunning visuals on the 6.85-inch FHD+ AMOLED display with a 144Hz refresh rate and 960Hz multi-touch sampling rate. The under-display camera (UDC) ensures an uninterrupted full-screen experience, offering vibrant colors and deep blacks with a resolution of 2688x1216 pixels and a peak brightness of 2000 nits.

5.3. Cooling System

The ICE-X Multi-dimensional Cooling System ensures sustained peak performance by efficiently dissipating heat. It features an 11-layer structure, including liquid metal technology, graphene insulation, aerospace-grade aluminum, and a high-speed 23,000 RPM turbofan.

5.4. Battery and Charging

Equipped with a large 7050mAh battery, the REDMAGIC 10 Pro provides extended usage times. The included 80W quick charging adapter allows for rapid recharging, minimizing downtime.

5.5. Cameras

The rear camera system features a 50MP wide lens, a 50MP ultrawide lens, and a 2MP macro lens, supporting various photography modes including Low Light Night View, Fast Focus, and HDR Mode. The front camera is a 16MP under-display sensor.

5.6. Connectivity and Sensors

The device supports Wi-Fi, Bluetooth, GPS, GLONASS, NFC, and HDMI connectivity. Integrated sensors include Fingerprint, Heart Rate, G-sensor, Electronic Compass, Gyroscope, Proximity, Ambient Light Sensor, and Sensor hub.

6. Specifications

7. Maintenance

Proper maintenance ensures the longevity and optimal performance of your REDMAGIC 10 Pro Smartphone.

• Cleaning: Use a soft, lint-free cloth to clean the screen and body. Avoid abrasive materials or harsh chemicals.
• Software Updates: Regularly check for and install system updates to ensure you have the latest features, security patches, and performance improvements.
• Battery Care: Avoid extreme temperatures. Do not fully discharge the battery frequently. For long-term storage, keep the battery charged to around 50%.
• Storage Management: Periodically clear unnecessary files, cache, and unused apps to maintain optimal storage space and system speed.
• Protection: Use the provided clear phone case to protect the device from drops and scratches.

8. Troubleshooting

If you encounter issues with your device, refer to the following common problems and solutions:

• Device Not Powering On: Ensure the battery is charged. Connect the charger and wait a few minutes before attempting to power on again.
• Screen Unresponsive: Try restarting the device by holding the Power button for approximately 10-15 seconds until it reboots.
• Network Connectivity Issues: Check if Airplane Mode is off. Verify your SIM card is properly inserted. Restart the phone. If issues persist, contact your mobile carrier.
• Battery Draining Quickly: Close background applications. Reduce screen brightness. Disable unnecessary features like GPS or Bluetooth when not in use. Check battery usage in settings to identify power-hungry apps.
• Overheating: Reduce heavy usage, especially during charging. Ensure the cooling fan is not obstructed. If gaming, activate Game Space features to optimize performance and cooling.
• Apps Crashing/Freezing: Clear the app's cache and data in settings. If the problem persists, uninstall and reinstall the app. Ensure your device's software is up to date.
• Low Speaker Volume: Check volume settings. Ensure no dust or debris is blocking the speaker grilles.

For persistent issues not covered here, consider performing a factory reset (back up your data first) or contacting customer support.

9. Safety Information

Please read the following safety guidelines carefully to prevent injury or damage to your device:

• Do not expose the device to extreme temperatures, direct sunlight, or high humidity.
• Use only REDMAGIC-approved chargers and accessories. Using incompatible accessories may void your warranty and pose safety risks.
• Do not disassemble, repair, or modify the device yourself. Refer to authorized service personnel for repairs.
• Avoid dropping or subjecting the device to severe impact.
• Keep the device away from water and other liquids.
• Dispose of the device and its battery responsibly according to local regulations.

10. Warranty and Support

Warranty information for your REDMAGIC 10 Pro Smartphone is typically provided with your purchase documentation. Please refer to these documents for details regarding warranty coverage, terms, and conditions.

For further assistance, technical support, or to inquire about service, please visit the official REDMAGIC website or contact their customer service channels. Keep your proof of purchase handy when seeking support.

REDMAGIC Official Website: www.redmagic.gg