Introduction
This manual provides detailed instructions for the JZK Voice Remote Control, designed as a replacement or secondary remote for NVIDIA Shield TV Pro models from 2015, 2017, and 2019. This remote features voice search capabilities and an ergonomic design for comfortable use. Please read this manual thoroughly before operating your device.
Package Contents
Verify that all items are present in your package:
- 1 x JZK Voice Remote Control
- 1 x User Guide (This document)
Note: 2x AAA batteries are required and are not included in the package.

Image: Contents of the JZK remote control package, including the remote and a small user guide.
Setup
1. Battery Installation
- Locate the battery compartment on the back of the remote control.
- Slide the battery cover downwards to open it.
- Insert two (2) AAA batteries, ensuring the correct polarity (+ and -) as indicated inside the compartment.
- Slide the battery cover back into place until it clicks securely.

Image: The remote control with its battery cover removed, illustrating where to insert two AAA batteries.
2. Pairing the Remote Control
The remote control uses an infrared connection. For initial setup or re-pairing, follow these steps:
- Ensure your NVIDIA Shield TV is powered on and within 1 foot (approx. 30 cm) of the remote control.
- On your NVIDIA Shield TV, navigate to Settings > Device Preferences > Remotes & Accessories.
- Press and hold the Back button and the Home button simultaneously on the JZK remote control until the remote's indicator light begins to flash.
- The NVIDIA Shield TV should detect the new remote. Select it from the list of available devices to complete the pairing process.
- Once paired, the remote's light will stop flashing, and you can begin using it.
If pairing fails, ensure the batteries are correctly installed and charged, and try the process again. You may also need to restart your NVIDIA Shield TV.
Operating Instructions
Familiarize yourself with the buttons and their functions:

Image: Detailed button layout of the JZK remote control with labels for each function.
| No. | Button | Function |
|---|---|---|
| 1 | Built-in Microphone | Used for Voice Search commands. |
| 2 | Power | Turns the NVIDIA Shield TV on or off. |
| 3 | Settings | Accesses the NVIDIA Shield TV settings menu. (Customizable in Settings > Devices & Accessories > Customize Settings button) |
| 4 | Navigation Ring | Navigates menus: Up, Down, Right, Left. |
| 5 | Select (OK) | Confirms selections or opens items. |
| 6 | Back | Returns to the previous screen or menu. |
| 7 | Home | Returns to the main home screen. |
| 8 | Fast-Forward | Skips forward in media playback. |
| 9 | Play/Pause | Plays or pauses media playback. |
| 10 | Rewind | Skips backward in media playback. |
| 11 | Voice Search | Activates voice command input. Press and hold, then speak your command. |
| 12 | Increase Volume | Increases the volume. |
| 13 | Decrease Volume | Decreases the volume. |
| 14 | Open Netflix | Directly launches the Netflix application. |
Using Voice Search
The voice search feature allows for quick navigation and content discovery. To use it:
- Press and hold the Voice Search button (11).
- Speak your command clearly into the built-in microphone (1). For example, say "Open YouTube," "Find action movies," or "Adjust volume."
- Release the Voice Search button when you are finished speaking.
Maintenance
Cleaning the Remote
To clean the remote control, use a soft, dry cloth. For stubborn dirt, slightly dampen the cloth with water or a mild, non-abrasive cleaner. Avoid using harsh chemicals or solvents, as these can damage the remote's surface or internal components.
Battery Replacement
When the remote's performance degrades or it becomes unresponsive, it's time to replace the batteries. Follow the battery installation steps outlined in the Setup section. Always replace both AAA batteries at the same time with new ones.
Troubleshooting
If you encounter issues with your JZK Voice Remote Control, refer to the following common problems and solutions:
| Problem | Possible Cause | Solution |
|---|---|---|
| Remote is unresponsive. | Low or dead batteries. Incorrect battery installation. Remote not paired. Obstruction between remote and Shield TV. | Replace batteries. Check battery polarity. Re-pair the remote (see Setup section). Ensure clear line of sight to Shield TV. |
| Voice Search not working. | Microphone blocked. Remote not properly paired for voice functions. Software glitch. | Ensure microphone is clear. Re-pair the remote. Restart NVIDIA Shield TV. |
| Buttons are sticky or not registering presses. | Dirt or debris under buttons. | Clean the remote (see Maintenance section). |
| Remote disconnects frequently. | Interference. Low batteries. | Ensure no strong interference sources nearby. Replace batteries. Re-pair the remote. |
Specifications
| Feature | Detail |
|---|---|
| Brand | JZK |
| Model Compatibility | NVIDIA Shield TV Pro (2015, 2017, 2019 models), NVIDIA Shield TV Cube (2019) |
| Connection Type | Infrared (IR) |
| Power Source | 2 x AAA Alkaline Batteries (not included) |
| Special Features | Voice Search, Ergonomic Design, Dedicated Netflix Button |
| Material | Durable ABS |
| Color | Black / White |
| Dimensions (L x W x H) | Approx. 16.8 x 6 x 2.6 cm (6.6 x 2.4 x 1.0 inches) |
| Weight | Approx. 60 grams (2.1 ounces) |

Image: Dimensions of the JZK remote control, indicating its length, width, and thickness.

Image: The JZK remote control held in a hand, highlighting its comfortable and ergonomic design.
Warranty Information
Specific warranty details for this JZK product are not provided in the product description. Please refer to the retailer's return policy or contact JZK customer support for information regarding warranty coverage and terms.
Support
For further assistance, troubleshooting, or inquiries about your JZK Voice Remote Control, please contact the retailer where you purchased the product or refer to the official JZK website for customer support options.