TOURUA XR-300
TOURUA Commercial Slushie Machine
Model: XR-300 User Manual
Introduction
Thank you for choosing the TOURUA Commercial Slushie Machine, Model XR-300. This machine is designed to produce a variety of frozen beverages, including slushies, margaritas, daiquiris, and frappes, with ease and efficiency. This manual provides essential information for the safe and effective operation, maintenance, and troubleshooting of your new appliance. Please read this manual thoroughly before initial use and retain it for future reference.
Safety Instructions
Always follow basic safety precautions when using electrical appliances to reduce the risk of fire, electric shock, and injury.
- Ensure the machine is placed on a stable, level surface away from heat sources and direct sunlight.
- Do not immerse the machine's base, cord, or plug in water or other liquids.
- Unplug the machine from the outlet when not in use, before assembling or disassembling parts, and before cleaning.
- Do not operate any appliance with a damaged cord or plug, or after the appliance malfunctions or has been damaged in any manner.
- Keep hands and utensils out of the tanks during operation to prevent injury and damage to the machine.
- This appliance is not intended for use by persons (including children) with reduced physical, sensory, or mental capabilities, or lack of experience and knowledge, unless they have been given supervision or instruction concerning use of the appliance by a person responsible for their safety.
- Use only manufacturer-recommended attachments.
- Do not use outdoors.
Product Overview
The TOURUA Commercial Slushie Machine XR-300 features a robust design for commercial use, offering dual tanks for versatile beverage options.

Front view of the TOURUA Commercial Slushie Machine, featuring two clear tanks for different beverages, a central control panel, and a stainless steel base.
Key components include:
- Dual 15L Tanks: Two separate transparent tanks, each with a 15-liter capacity, allowing for two different flavors or types of frozen drinks simultaneously.
- Control Panel: A user-friendly digital interface for selecting modes, adjusting temperature, and controlling lighting.
- Dispensing Handles: Ergonomic pull-down handles for easy and mess-free dispensing of beverages.
- Drip Trays: Removable trays located beneath the dispensing handles to catch any drips and maintain cleanliness.
- Powerful Compressor: An efficient air-cooled compressor for rapid freezing and consistent performance.
- LED Illumination: Integrated 4-color LED lighting within the lids to enhance the visual appeal of the beverages.

Image showcasing the 4-color LED light illumination feature of the slushie machine, with examples of green, white, red, and blue lighting options for the tanks.
Setup
Follow these steps for the initial setup of your slushie machine:
- Unpacking: Carefully remove the machine from its packaging. Inspect for any shipping damage. Retain packaging for future transport or storage.
- Placement: Place the machine on a sturdy, level, and well-ventilated surface. Ensure there is adequate space around the machine for air circulation, especially around the compressor vents.
- Cleaning: Before first use, thoroughly clean all removable parts (tanks, lids, augers, dispensing handles, drip trays) with warm, soapy water. Rinse well and dry completely. Wipe down the exterior of the machine with a damp cloth.
- Assembly: Reassemble the cleaned parts. Ensure the augers are correctly seated in the tanks and the tanks are securely placed on the machine base.
- Power Connection: Plug the machine into a grounded electrical outlet with the correct voltage (refer to specifications).

Image illustrating the 30L capacity of the slushie machine's double tanks, capable of producing over 84 cups of two-flavor frozen drinks.
Operating Instructions
Operating your TOURUA slushie machine is straightforward:
- Prepare Mixture: Prepare your desired beverage mixture. Ensure it is well-mixed and free of large solids that could damage the auger.
- Fill Tanks: Open the lids and carefully pour the mixture into the respective tanks. Do not overfill; leave adequate space for expansion as the mixture freezes.
- Select Mode: Use the control panel to select the desired mode for each tank. Options typically include:
- Cold Drink: For chilling non-frozen beverages (approx. 5°C / 41°F).
- Slushy: For producing a semi-frozen slush consistency (approx. -2°C / 28.4°F).
- Margarita/Frappe: For a more deeply frozen consistency suitable for cocktails (approx. -8.5°C / 16.7°F).
- Adjust Temperature (Optional): Use the temperature control knob on the control panel to fine-tune the freezing temperature if needed.
- Start Operation: Press the start button for each tank. The machine will begin the freezing process. Slushies can be ready in approximately 30 minutes, depending on the initial temperature of the liquid and ambient conditions.
- Dispense: Once the desired consistency is reached, place a cup under the dispensing spout and pull the handle down to serve.

Image highlighting the one-touch frozen drink functionality, displaying the control panel with options for Cold Drink, Slushy, and Margarita modes, along with temperature settings.

Internal view of the slushie machine, emphasizing the powerful air-cooled Embraco compressor, designed for rapid slushie preparation.

Image depicting a user dispensing a frozen drink from the machine, highlighting the large handle and drip-free valve for comfortable and mess-free pouring.
Maintenance and Cleaning
Regular cleaning and maintenance are crucial for the longevity and hygienic operation of your machine.
- Daily Cleaning: After each day of use, empty any remaining liquid from the tanks.
- One-Touch Cleaning: Utilize the machine's automatic cleaning function. Fill the tanks with clean water and a small amount of food-grade sanitizer (if desired), then activate the cleaning cycle. Dispense the cleaning solution through the spouts.
- Disassembly and Manual Cleaning: For thorough cleaning, disassemble the tanks, augers, and dispensing handles. Wash all removable parts with warm, soapy water, rinse thoroughly, and allow to air dry completely before reassembly.
- Exterior Cleaning: Wipe down the exterior of the machine with a damp cloth. Do not use abrasive cleaners or immerse the base in water.
- Condenser Cleaning: Periodically clean the condenser fins (located at the back or sides) with a soft brush or vacuum cleaner to ensure proper airflow and cooling efficiency. Ensure the machine is unplugged before performing this task.

Image demonstrating the one-touch cleaning process, showing water being dispensed from the machine into a bucket, indicating automatic cleaning for easy maintenance.
Troubleshooting
If you encounter issues with your machine, refer to the following common problems and solutions:
| Problem | Possible Cause | Solution |
|---|---|---|
| Machine does not turn on | No power supply; Power cord not securely plugged in; Circuit breaker tripped. | Check power outlet; Ensure cord is fully inserted; Reset circuit breaker. |
| Liquid not freezing or freezing too slowly | Incorrect temperature setting; Overfilled tanks; Poor ventilation around compressor; Warm liquid added. | Adjust temperature to a colder setting; Do not overfill tanks; Ensure adequate space for airflow; Use pre-chilled liquid for faster freezing. |
| Machine making unusual noises | Auger obstruction; Machine not level; Loose components. | Check tanks for foreign objects; Ensure machine is on a level surface; Contact customer support if noise persists. |
| Leaking from dispensing spout | Seal not properly seated; Damaged seal; Spout not fully closed. | Ensure all seals are correctly installed; Inspect seals for damage and replace if necessary; Ensure dispensing handle is fully returned to closed position. |
If the problem persists after attempting these solutions, please contact TOURUA customer support.
Specifications
Detailed specifications for the TOURUA Commercial Slushie Machine XR-300:
| Feature | Detail |
|---|---|
| Brand | TOURUA |
| Model Number | XR-300 |
| Capacity | 30 Liters (2 x 15L tanks) |
| Operation Mode | Automatic |
| Item Weight | 132 pounds |
| Package Dimensions | 36.4 x 22.36 x 21.57 inches |
| Included Components | 2 x Pitcher |
| UPC | 782003138743 |
| Date First Available | January 10, 2025 |
Warranty and Support
For warranty information or technical support, please refer to the documentation included with your purchase or contact TOURUA customer service directly. Keep your purchase receipt as proof of purchase for any warranty claims.
For customer support inquiries, please visit the TOURUA official website or refer to the contact information provided at the point of purchase.
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