HEIXSMT HT718

HEIXSMT WiFi Smart Door Lock HT718 User Manual

Model: HT718

Introduction

This manual provides detailed instructions for the installation, operation, and maintenance of your HEIXSMT WiFi Smart Door Lock, Model HT718. Please read this manual thoroughly before installation and use to ensure proper function and security.

Product Overview and Components

The HEIXSMT HT718 is a versatile smart door lock offering multiple access methods and smart control features. It is designed for enhanced home security and convenience.

Package Contents:

  • Smart Door Lock Assembly (Front and Rear Panels)
  • Deadbolt Mechanism
  • Installation Kit (Screws, Spindle, etc.)
  • IC Cards (2 PCS)
  • Physical Keys (2 PCS)
  • User Manual

Key Features:

  • 5-in-1 Unlocking Methods: Fingerprint, Passcode, APP Control (WiFi), IC Cards, Physical Keys.
  • Built-in WiFi: Direct connection to your home network for remote control without a separate gateway.
  • Biometric Fingerprint Sensor: Fast 0.5-second unlock with 99% recognition rate.
  • TUYA APP Integration: Remote unlock, electronic password sharing, log records, alarm prompts, user management.
  • Auto-Lock & Anti-Lock: Configurable automatic locking and privacy anti-lock function.
  • Anti-Peeping Passcode: Enter random digits before or after your actual code to prevent unauthorized viewing.
  • Emergency Power Supply: Type-C port for temporary power and physical key override.
  • Weather Resistance: IP66 waterproof, operating in temperatures from -20°F to 122°F.
HEIXSMT WiFi Smart Door Lock HT718 with phone app, IC cards, and keys

Image: The HEIXSMT HT718 Smart Door Lock, showcasing its sleek design, the accompanying mobile application interface, IC cards, and physical keys.

Setup and Installation

The HEIXSMT HT718 smart door lock is designed for straightforward installation, typically within 15 minutes, without requiring additional drilling for most standard doors.

1. Pre-Installation Check:

Before beginning installation, verify your door's compatibility with the lock's dimensions. This lock is compatible with both left and right-handed doors.

  • Door Thickness: 1-3/8" to 2" (35mm-50mm)
  • Backset: 2-3/8" (60mm) or 2-3/4" (70mm)
  • Hole Diameter: 2-1/8" (54mm) or 55/64" (22mm)
Door dimensions and lock measurements for installation compatibility

Image: Diagram illustrating door thickness, backset, and hole diameter requirements for the smart lock installation, along with the lock's dimensions.

2. Installation Steps:

  1. Prepare the Door: Ensure the door is clean and the existing hardware is removed.
  2. Install the Deadbolt: Insert the deadbolt mechanism into the door edge and secure it with screws. Adjust the backset if necessary.
  3. Install the Exterior Assembly: Place the exterior part of the lock (keypad and handle) onto the door, aligning the spindle with the deadbolt.
  4. Install the Interior Assembly: Connect the interior part of the lock, ensuring all cables are properly routed and connected. Secure with screws.
  5. Insert Batteries: Install the required batteries (not included) into the interior assembly.
  6. Test Operation: Manually test the lock and handle to ensure smooth operation before closing the door.
Diagram showing the installation process of the smart door lock

Image: Step-by-step visual guide for installing the HEIXSMT smart door lock, detailing component placement and securing.

Operating Instructions

1. Unlocking Methods:

The HEIXSMT HT718 offers five distinct ways to unlock your door:

  • Fingerprint Unlock: Place your registered finger on the sensor. The lock will unlock in approximately 0.5 seconds.
  • Passcode Unlock: Enter your registered passcode on the keypad.
  • APP Control (WiFi): Use the Tuya WiFi app on your smartphone to remotely unlock the door.
  • IC Card Unlock: Present a registered IC card to the card reader area on the lock.
  • Physical Key Unlock: Use one of the provided physical keys as a traditional backup.
Multiple ways to unlock the smart door lock: fingerprint, passcode, IC card, keys, and app

Image: Visual representation of the five unlocking methods available for the HEIXSMT smart door lock, including fingerprint, passcode, IC card, physical key, and mobile app.

2. Fingerprint Quick Unlock:

The lock features an advanced fingerprint sensor with a 99% recognition rate, allowing for quick access in about 0.5 seconds. Ensure your finger is clean and properly placed on the sensor for optimal performance. Always wake up the lock before attempting fingerprint or passcode unlock.

Fingerprint quick unlock feature with 0.3s biometric identification and 99% recognition rate

Image: Close-up of the smart lock's fingerprint sensor, highlighting its rapid biometric identification and high recognition accuracy.

3. TUYA APP Smart Control:

The Tuya WiFi app provides comprehensive control and monitoring capabilities for your smart lock:

  • Remote Unlock: Unlock your door from anywhere via the app.
  • Electronic Passwords: Generate and share temporary or one-time passcodes.
  • Log Records: View a history of all lock and unlock events.
  • Alarm Prompts: Receive notifications for security alerts.
  • User Management: Add, modify, or delete user fingerprints, passcodes, and IC cards.
Smartphone screen showing the Tuya app interface for smart lock management, including lock records, user management, passcode generation, and real-time notifications.

Image: A smartphone displaying the Tuya app's various features for the smart lock, such as viewing unlock records, managing users, generating temporary passcodes, and receiving real-time notifications.

4. Auto-Lock & Anti-Lock:

  • Auto-Lock: The lock can be configured to automatically lock after a set period (e.g., 5 seconds) once the door is closed. This feature enhances security and convenience.
  • Anti-Lock Function: A one-key anti-lock function on the backside handle provides an additional layer of privacy and security, preventing external access even with valid credentials. Only administrators can unlock when this feature is active.
Smart lock with auto-lock setting, showing a visual indicator of the lock engaging automatically.

Image: The smart lock demonstrating its auto-lock feature, with a graphic indicating the automatic locking mechanism engaging after a set time.

5. Anti-Peeping Passcode:

To enhance security against shoulder surfing, you can enter random digits before or after your actual passcode. The lock will still recognize the correct sequence within the longer string of numbers.

Anti-peeping passcode feature showing how to enter random numbers before and after the actual code

Image: Illustration of the anti-peeping passcode feature, demonstrating how to input additional random digits around the correct passcode to obscure it from onlookers.

6. Silent Mode:

The lock can be set to silent mode, which mutes button beeps. This mode is disabled by default after a factory reset. Refer to the app settings for activation.

Smart lock in silent mode, showing a sleeping child in a bedroom, indicating quiet operation.

Image: The smart lock depicted in a quiet bedroom setting, illustrating the benefit of its silent mode for undisturbed environments.

Maintenance

  • Battery Replacement: Replace batteries promptly when a low battery alert is indicated. Use high-quality alkaline batteries for optimal performance.
  • Cleaning: Wipe the lock's exterior with a soft, dry cloth. Avoid abrasive cleaners or solvents that could damage the finish or electronic components.
  • Fingerprint Sensor Care: Keep the fingerprint sensor clean and dry. Avoid scratching the surface.
  • Firmware Updates: Regularly check the Tuya app for available firmware updates to ensure your lock has the latest features and security enhancements.
Emergency power supply options for the smart lock: Type-C port and physical key

Image: The smart lock showing its emergency power options, including a Type-C port for temporary charging and the use of a physical key when batteries are low.

Troubleshooting

ProblemPossible CauseSolution
Lock does not respond.Low or dead batteries.Replace batteries. Use the Type-C emergency power port or physical key if batteries are completely drained.
Fingerprint not recognized.Finger is dirty, wet, or improperly placed. Sensor is dirty. Fingerprint not registered correctly.Ensure finger and sensor are clean and dry. Try different angles. Re-register fingerprint if issues persist. Wake up the lock before scanning.
Difficulty programming codes/settings.Incorrect procedure followed. Lock is in "presentation mode" or similar.Refer to the detailed programming instructions in the Tuya app or the quick start guide. Perform a factory reset if necessary (consult support for specific steps).
Remote unlock not working.No WiFi connection. App issues.Ensure the lock is connected to a stable 2.4GHz WiFi network. Check app permissions and update the app to the latest version.
Auto-lock not engaging.Auto-lock feature is disabled or incorrectly configured.Verify auto-lock settings in the Tuya app. Ensure the door sensor (if applicable) is functioning correctly.

Specifications

FeatureDetail
BrandHEIXSMT
Model NameHT718
Lock TypeBiometric, Deadbolt
Special FeaturesBuilt-in WiFi, Fingerprint, Fob Unlock, Touchscreen
Connectivity ProtocolWi-Fi
Control MethodApp, Push Button, Remote, Touch
MaterialAcrylonitrile Butadiene Styrene
ColorSilver (as per current product variant)
Product Dimensions (L x W x H)9.4 x 8.7 x 3.5 inches
Item Weight3.57 pounds
Recommended UsesHome, Garage doors, Side doors, Office doors, Basement doors
Operating Temperature-20°F to 122°F
Waterproof RatingIP66

Warranty and Support

HEIXSMT provides comprehensive customer support for your smart door lock.

  • Warranty: The product comes with a 12-month protection period.
  • Customer Service: 24/7 support is available. For assistance, you can contact HEIXSMT via email or live chat. Refer to the product packaging or the official HEIXSMT website for specific contact details.

© 2024 HEIXSMT. All rights reserved.

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