Infinix XE28

Infinix Buds Nc XE28 Bluetooth Earbuds User Manual

Model: XE28

1. Introduction

This manual provides detailed instructions for the proper use, setup, and maintenance of your Infinix Buds Nc XE28 Bluetooth Earbuds. Please read this manual thoroughly before using the product to ensure optimal performance and longevity.

2. Package Contents

Verify that all items are present in your product package:

  • Infinix Buds Nc XE28 Earbuds (Left and Right)
  • Wireless Charging Case
  • USB-C Charging Cable
  • Warranty Document

3. Product Overview

The Infinix Buds Nc XE28 are wireless Bluetooth earbuds designed for clear audio and calls, featuring Active Noise Cancellation (ANC) and Environmental Noise Cancellation (ENC).

Infinix Buds Nc XE28 earbuds and charging case

Figure 3.1: Infinix Buds Nc XE28 earbuds in their charging case.

Front view of Infinix Buds Nc XE28 earbuds

Figure 3.2: Front view of the Infinix Buds Nc XE28 earbuds.

4. Setup

4.1. Charging the Earbuds and Case

Before first use, fully charge the earbuds and the charging case. The charging case has a 500mAh battery, and each earbud has a 40mAh battery.

  1. Place the earbuds into the charging case. Ensure they are correctly seated.
  2. Connect the USB-C charging cable to the charging port on the case and to a power source.
  3. The indicator light on the case will show the charging status. Once fully charged, the indicator will change or turn off.

A full charge provides up to 6.5 hours of music playback (ANC off) for the earbuds, and the charging case extends the total usage time to approximately 35 hours.

Infinix Buds Nc XE28 charging case with earbuds

Figure 4.1: Charging the Infinix Buds Nc XE28 earbuds and case.

4.2. Pairing with a Device

The Infinix Buds Nc XE28 use Bluetooth V5.3 for a stable connection up to 10 meters (33 feet).

  1. Open the charging case. The earbuds will automatically enter pairing mode.
  2. On your device (smartphone, tablet, computer), enable Bluetooth.
  3. Search for available Bluetooth devices and select "Infinix Buds Nc XE28" from the list.
  4. Once connected, a confirmation sound will play, and the earbuds will be ready for use.

5. Operating Instructions

5.1. Touch Controls

The earbuds feature touch-sensitive controls for managing audio playback and calls.

Infinix Buds Nc XE28 touch control gestures

Figure 5.1: Touch control gestures for Infinix Buds Nc XE28.

  • One-tap: Decrease Volume (Left earbud), Increase Volume (Right earbud)
  • Double-tap: Play/Pause Music (Left/Right earbud), Answer/End Call (Left/Right earbud)
  • Triple-tap: Previous Song (Left earbud), Next Song (Right earbud)
  • Press and hold for 2 seconds: ANC On/Off/Voice Through (Left/Right earbud)

5.2. Active Noise Cancellation (ANC) and Environmental Noise Cancellation (ENC)

The earbuds are equipped with advanced noise cancellation technologies.

  • Active Noise Cancellation (ANC): Reduces external ambient noise by up to 30dB, providing a more immersive listening experience. Activate or deactivate ANC using the touch controls.
  • Environmental Noise Cancellation (ENC): Features 4 built-in microphones to accurately pick up and enhance human voices while blocking out background noise during calls, ensuring clear communication.
Infinix Buds Nc XE28 with Active Noise Cancellation

Figure 5.2: Active Noise Cancellation feature of Infinix Buds Nc XE28.

Infinix Buds Nc XE28 with 4-Mic ENC for clear calls

Figure 5.3: 4-Mic ENC technology for clear calls.

5.3. Custom Sound Adjustment (Welife App)

For personalized audio settings and gesture control customization, download the Welife app. The app allows you to check the earbuds' status, set custom controls, and apply fine-tuned audio effects.

Infinix Buds Nc XE28 connected to the Welife app for sound customization

Figure 5.4: Customizing sound settings via the Welife app.

5.4. Audio Quality

The earbuds feature 10mm speaker units with a frequency response of 20Hz to 20KHz, delivering rich and detailed sound.

Infinix Buds Nc XE28 highlighting 10mm drivers for rich bass

Figure 5.5: 10mm drivers for enhanced audio experience.

6. Maintenance

6.1. Cleaning

To maintain optimal performance and hygiene:

  • Regularly clean the earbuds and charging case with a soft, dry, lint-free cloth.
  • Do not use abrasive cleaners, alcohol, or chemical solvents.
  • Gently remove any earwax or debris from the earbud nozzles using a small, clean brush or cotton swab.

6.2. Storage

When not in use, store the earbuds in their charging case to protect them from dust, damage, and to keep them charged.

  • Avoid storing the product in extreme temperatures (hot or cold) or in highly humid environments.
  • Keep the charging case closed to prevent dust accumulation.

6.3. Water Resistance

The Infinix Buds Nc XE28 have an IPX4 water resistance rating, meaning they are protected against splashing water from any direction. This makes them suitable for workouts and light rain, but they are not designed for submersion in water.

  • Do not intentionally submerge the earbuds in water.
  • If the earbuds get wet, wipe them dry before placing them back in the charging case.

7. Troubleshooting

If you encounter issues with your Infinix Buds Nc XE28, refer to the following common solutions:

  • Earbuds not pairing: Ensure Bluetooth is enabled on your device and the earbuds are in pairing mode. Try turning Bluetooth off and on again on your device.
  • No sound from one earbud: Place both earbuds back into the charging case, close the lid for a few seconds, then open it and try reconnecting.
  • Low volume: Adjust the volume on both your connected device and the earbuds using the touch controls.
  • Charging issues: Ensure the charging cable is securely connected and the power source is active. Clean the charging contacts on both the earbuds and the case.
  • Intermittent connection: Ensure you are within the 10-meter Bluetooth range and there are no significant obstructions between the earbuds and your device.
  • Factory Reset: If issues persist, consult the warranty document or manufacturer's website for instructions on performing a factory reset.

8. Specifications

FeatureDetail
Model NameInfinix Buds Nc XE28
Connectivity TechnologyBluetooth V5.3
Wireless RangeUp to 10 meters (33 feet)
Speaker Unit10mm
Frequency Response20Hz - 20KHz
Earbud Battery Capacity40mAh (each)
Charging Case Battery Capacity500mAh
Music Playback Time (ANC off)Up to 6.5 hours
Total Playback Time (with case)Up to 35 hours
Charging PortUSB-C
Noise ControlActive Noise Cancellation (up to 30dB), 4-Mic ENC
Water Resistance RatingIPX4
Earbud WeightApprox. 3.8g (each)
MaterialPlastic
Included ComponentsCable, Two air pods, Warranty document, Wireless Charging Case

9. Warranty Information

The Infinix Buds Nc XE28 come with a 1-year warranty. Please refer to the warranty document included in your package for detailed terms and conditions, including coverage and claim procedures.

10. Support

For further assistance, technical support, or inquiries not covered in this manual, please contact Infinix customer service. Refer to the contact information provided in your warranty document or visit the official Infinix website.

© 2025 Infinix. All rights reserved.

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