MASGRE Shiatsu Back and Neck Massager User Manual

Introduction

Thank you for choosing the MASGRE Shiatsu Back and Neck Massager. This cordless, electric deep tissue 3D kneading massage pillow is designed to provide effective pain relief and relaxation for your shoulder, neck, leg, and body muscles. Featuring advanced 6D massage heads and a soothing heat function, it offers a customizable massage experience to help alleviate tension and improve circulation. Please read this manual thoroughly before use to ensure safe and optimal operation.

Safety Information

Always charge the massager using the included USB-C cable before first use and whenever needed. Do not use the massager while charging. Place the massager on the target body area (neck, back, or shoulders) and adjust the position for optimal comfort. Avoid using the massager on injured or inflamed areas. Do not use the massager while sleeping or taking a bath. After use, store the massager properly to maintain its condition and prevent any damage or accidents.

Key Features

Advanced 6D Massage Heads: Elevate your massage experience with cutting-edge 6D massage heads that cover a larger area for comfortable and effective deep tissue massage. Equipped with voice guidance for easy use.
Hands-Free Relaxation: Features an upgraded back buckle design that liberates your hands during use, allowing free movement while enjoying your massage.
Rechargeable Battery: Powered by a 2000mAh rechargeable battery, offering cord-free relaxation for approximately 10 uses (a week's daily use) on a single charge. Charges via USB-C cable.
Customizable Modes and Intensity: Choose from two massage modes and two intensity levels to personalize your deep tissue massage experience.
Advanced Soothing Heat: Enhances relaxation, relieves muscle tension, and improves blood circulation.

MASGRE Shiatsu Back and Neck Massager with heat function — The MASGRE Shiatsu Back and Neck Massager, highlighting its ergonomic design and integrated heat function.

Package Contents

Please check the package contents to ensure all items are present:

1 x MASGRE Shiatsu Back and Neck Massager
1 x USB-C Charging Cable
1 x User Manual

Package contents of MASGRE massager including the device, cable, and manual — The massager, USB-C charging cable, and user manual are included in the package.

Setup

Follow these steps to set up your massager for first use:

Charge the Massager: Charge the massager using the included USB-C cable before first use and whenever needed. Ensure the device is fully charged for optimal performance.
Positioning: Place the massager on the target body area (neck, back, or shoulders) and adjust the position for optimal comfort.

Connecting USB-C charging cable to the massager — Connect the USB-C cable to the charging port on the massager for power.

Operating Instructions

Powering On/Off

To turn the massager on, press the power button located on the control panel. Press it again to turn the device off.

Selecting Modes and Intensity

Use the 'M' button to cycle through the two available massage modes. The '||' button allows you to select between two intensity levels to customize your massage experience.

Heat Function

Press the button with the wavy lines (Heat icon) to activate the soothing heat function. Press it again to turn the heat off.

Close-up of the massager's control panel with power, mode, heat, and intensity buttons — The control panel features intuitive buttons for power, mode selection, heat activation, and intensity adjustment.

Wearing the Massager

The MASGRE massager offers two convenient ways to wear it:

Hands-Free with Back Buckle: Utilize the integrated back buckle to secure the massager in place, allowing you to move freely while enjoying your massage.
Hand-Held: For targeted pressure and adjustable massage position, you can hold the massager by its straps.

Two ways to wear the MASGRE massager: hands-free with back buckle and hand-held — The massager can be worn hands-free using the back buckle or held for manual adjustment of pressure.

Woman using the massager with heat on her neck — The heat function provides soothing warmth to relieve muscle tension and enhance relaxation.

Diagram showing the massager being used on neck, abdomen, and calf — The massager's versatile design allows it to be applied to various body parts, including the neck, shoulders, back, abdomen, thighs, and calves.

Automatic Shut-off

For safety and energy conservation, the massager is equipped with a 15-minute automatic shutdown feature.

Maintenance

Cleaning

To clean the massager, gently wipe the surface with a soft, slightly damp cloth. Do not use abrasive cleaners, solvents, or immerse the device in water. Ensure the massager is completely dry before storing or recharging.

Storage

Store the massager in a cool, dry place away from direct sunlight and extreme temperatures. Keep it out of reach of children and pets. Avoid placing heavy objects on the massager to prevent damage.

Troubleshooting

Problem	Possible Cause	Solution
Massager does not turn on	Low battery	Charge the massager fully using the provided USB-C cable.
Massage feels too weak or too strong	Incorrect intensity setting	Adjust the intensity level using the '\|\|' button on the control panel. You can also adjust pressure by holding the straps.
Heat function not working	Heat function not activated	Press the heat button (wavy lines icon) to activate the heat function. Ensure the massager is powered on.
Massager stops unexpectedly	Automatic 15-minute shut-off activated or low battery	If 15 minutes have passed, simply restart the massager. If not, recharge the battery.

Specifications

Brand: MASGRE
Model Number: U20 Voice Version
Product Dimensions: 8.8 x 6.4 x 6.9 inches
Item Weight: 2.3 Pounds
Power Source: Battery Powered
Material: Faux Leather
Batteries: 2 9V batteries required (Note: Product is rechargeable via USB-C)

Warranty and Support

For warranty information, technical support, or any inquiries regarding your MASGRE Shiatsu Back and Neck Massager, please refer to the contact details provided on the product packaging or visit the official MASGRE website. Keep your purchase receipt as proof of purchase for warranty claims.

You can also visit the MASGRE Store on Amazon for more information and support.

MASGRE U20 Voice Version