Introduction
This manual provides comprehensive instructions for the safe and effective use of your ambie AM-TW02 Open Ear Wireless Earphones. Please read this manual thoroughly before using the product and retain it for future reference.
Important Safety Information
To prevent fire, electric shock, or product damage, please observe the following precautions:
- Do not expose the device to extreme temperatures, humidity, or liquids.
- Do not disassemble, repair, or modify the device. Refer all servicing to qualified personnel.
- Avoid prolonged listening at high volume levels to prevent hearing damage.
- Use only the charging accessories specified by the manufacturer.
- Keep the device out of reach of children and pets.
- Be aware of your surroundings when using the earphones, especially in traffic or dangerous environments, due to their open-ear design.
Package Contents
Verify that all items are present in your product package:
- ambie AM-TW02 Open Ear Wireless Earphones (Left and Right)
- Charging Case
- User Manual
- USB Charging Cable (typically included, though not explicitly listed in "whats_in_the_box")
- Silicone ambie socks (various colors, as mentioned in product features)
Product Overview
The ambie AM-TW02 earphones feature an innovative open-ear design for comfort and situational awareness. They consist of two earbuds and a portable charging case.

Image: The ambie AM-TW02 Open Ear Wireless Earphones shown with their charging case. The earbuds are black with the 'ambie' logo, and the charging case is also black with the 'ambie' logo on top.

Image: An exploded diagram illustrating the internal components of an ambie AM-TW02 earbud. Key features highlighted include the flexible bridge for easy wearing, mechanical switches to prevent malfunctions, and speakers utilizing advanced acoustic technology.
Key Components:
- Earbuds: Left and right units, each weighing 0.16oz (4.6g), designed to clip onto the ear.
- Charging Case: Houses and charges the earbuds.
- Flexible Bridge: Allows for easy wearing and removal of the earbuds.
- Mechanical Controls: Integrated buttons on the earbuds for various functions.
- Speakers: Utilize air conduction technology for sound delivery.
Setup
1. Charging the Earphones and Case
Before first use, fully charge the earphones and the charging case. Charging takes place inside the case.
- Place both earbuds into the charging case, ensuring they are correctly seated.
- Connect the charging case to a power source using a compatible USB charging cable.
- The indicator light on the case will show charging status. A full charge provides approximately 6 hours of playback time for the earbuds.
- A quick 5-minute charge can provide 1 hour of listening time.

Image: A pair of hands demonstrating the placement of the ambie AM-TW02 earbuds into their compact black charging case. The case is open, revealing the molded slots for each earbud.
2. Bluetooth Pairing
The ambie AM-TW02 uses Bluetooth 5.3 for seamless connectivity.
- Ensure the earbuds are charged and inside the charging case.
- Open the charging case lid. The earbuds will automatically enter pairing mode.
- On your device (smartphone, laptop, etc.), go to Bluetooth settings and enable Bluetooth.
- Search for available devices and select "AM-TW02" from the list.
- Once connected, a confirmation sound or indicator will signify successful pairing.
Multipoint Device Connection: The earphones support connection with up to 10 devices, allowing for seamless switching between your smartphone, laptop, and more.
3. Wearing the Earphones
The unique open-ear cuff design ensures comfort and awareness of your surroundings.
- Gently open the flexible bridge of the earbud.
- Position the earbud over your ear, allowing the main body to rest comfortably outside your ear canal and the flexible bridge to clip securely around the back of your ear.
- Adjust for a snug and comfortable fit. The lightweight design (4.6g per earbud) is intended for long-term comfort.

Image: A close-up of a person wearing the ambie AM-TW02 open ear earphones. The earbud is discreetly clipped onto the ear, demonstrating its unique design that allows for situational awareness.

Image: A visual representation of the ambie AM-TW02's "Open Listening Design." The image shows a person smiling while looking at their phone, with text explaining that the design allows users to enjoy music, podcasts, and calls while still hearing their surroundings.
Operating the Earphones
Mechanical Controls
The ambie AM-TW02 earphones are equipped with clickable mechanical controls for easy operation. Specific functions may vary slightly depending on your connected device and application.
| Action | Function |
|---|---|
| Single Click | Play/Pause music, Answer/End call |
| Double Click (Left Earbud) | Previous Track |
| Double Click (Right Earbud) | Next Track |
| Triple Click (Left Earbud) | Volume Down |
| Triple Click (Right Earbud) | Volume Up |
| Long Press | Reject Call, Activate Voice Assistant (e.g., Siri, Google Assistant) |
For optimal performance, ensure the earbuds are securely fitted during active use.

Image: A person running outdoors, wearing the ambie AM-TW02 earphones. This image demonstrates the secure fit of the earbuds during physical activity, highlighting their suitability for sports and workouts.
Maintenance
Proper maintenance ensures the longevity and optimal performance of your ambie AM-TW02 earphones.
Cleaning
- Wipe the earbuds and charging case with a soft, dry, lint-free cloth.
- Do not use abrasive cleaners, alcohol, or chemical solvents.
- Ensure charging contacts on both the earbuds and case are clean and free of debris.
Storage
- When not in use, store the earbuds in their charging case to protect them and keep them charged.
- Store the device in a cool, dry place, away from direct sunlight and extreme temperatures.
Ambie Socks
The ambie AM-TW02 allows for personalization with a variety of silicone ambie socks. These can be easily swapped to match your style. Ensure they are properly attached after cleaning or changing.
Troubleshooting
If you encounter issues with your ambie AM-TW02 earphones, refer to the following common solutions:
| Problem | Possible Cause / Solution |
|---|---|
| Earbuds not pairing/connecting |
|
| No sound or low volume |
|
| Earbuds not charging |
|
| Sound cutting in and out |
|
Specifications
Detailed technical specifications for the ambie AM-TW02 Open Ear Wireless Earphones:
| Feature | Detail |
|---|---|
| Model Name | AM-TW02 |
| Connectivity Technology | Wireless (Bluetooth) |
| Bluetooth Version | 5.3 |
| Ear Placement | Open Ear |
| Form Factor | True Wireless |
| Battery Life (Earbuds) | 6 Hours |
| Charging Time | 6 Hours (for full charge of case and earbuds) |
| Quick Charge | 5 minutes charge for 1 hour listening |
| Item Weight (each earbud) | 0.16oz (4.6g) |
| Total Item Weight | 0.09 Kilograms (approx. 3.2 ounces) |
| Frequency Range | [20 Hz - 20,000 Hz] |
| Control Method | Touch (Mechanical Click) |
| Compatible Devices | Cellphones, Laptops, Desktops |
| Manufacturer | ambie |
| Batteries | 3 Lithium Ion batteries required (included) |
| Package Dimensions | 3.9 x 3.86 x 1.14 inches |
Warranty and Support
ambie products are manufactured with high standards of quality. For information regarding warranty coverage, technical support, or service inquiries, please refer to the warranty card included in your product packaging or visit the official ambie website.
Online Support: For the most up-to-date support information, FAQs, and contact details, please visit the ambie official website. You can also refer to the ambie store on Amazon for additional resources.