1. Product Overview
The PetSafe Guardian GPS + Tracking Dog Fence Collar is designed to keep your dog safe and within designated boundaries using advanced GPS technology. This system provides real-time tracking and allows for the creation of multiple virtual fences, offering peace of mind for pet owners.
Key Features:
- AccuGuard Technology: Patented technology blending GPS data, real-time motion detection, and AI for advanced protection and fewer false corrections.
- Real-Time Tracking: Monitor your dog's location anywhere within the U.S. via the My PetSafe app.
- Virtual Fences: Create up to 20 custom wireless dog fences, ideal for various locations.
- Long Battery Life: Waterproof, rechargeable collar with up to 48-hour battery life and 2-4 hour quick charge.
- Easy Setup: Quick setup process, typically taking about 1 hour, with a training guide included.
Image: The PetSafe Guardian GPS + Tracking Dog Fence Collar shown alongside a smartphone displaying the My PetSafe app with a dog's location on a map.
2. Safety Information
Please read and understand all instructions before using the PetSafe Guardian GPS + Tracking Dog Fence Collar to ensure the safety of your pet and proper operation of the device.
- Subscription Required: An active monthly or annual subscription plan is required for the collar to function. A one-month free trial may be available.
- Area Requirement: This system is designed for yards over ¾ acres. For smaller areas, alternative PetSafe fencing solutions may be more suitable.
- LTE Cell Signal: The device requires an active LTE cell signal for real-time tracking and fence functionality. Performance may vary in areas with poor signal.
- Collar Fit: Ensure the collar fits snugly but comfortably around your dog's neck. It should not be too tight or too loose.
- Supervision: Always supervise your dog, especially during initial training and when using the system in new environments.
- Correction Levels: Understand and adjust correction levels appropriately for your dog's temperament and training needs. Start with the lowest effective level.
Image: A dog running freely in a grassy field, illustrating the concept of boundary protection provided by the system.
Image: A dog wearing the collar, accompanied by important notes regarding system requirements such as minimum acreage, LTE signal, and subscription necessity.
3. Package Contents
Verify that all items listed below are included in your package:
- Waterproof, rechargeable GPS collar
- Charging base
- Quick start guide
- Training guide
- Freezable treat toy (included with this specific variant)
4. Setup Guide
4.1 Initial Charging
Before first use, fully charge the GPS collar. Connect the charging base to a power source and place the collar on the base. The collar typically takes 2 to 4 hours to fully charge.
4.2 App Installation and Account Creation
- Download the "My PetSafe" app from your device's app store.
- Open the app and create a new account or log in if you already have one.
- Follow the in-app instructions to pair your Guardian GPS + Tracking collar with your account.
4.3 Creating Virtual Fences
The My PetSafe app allows you to define up to 20 custom virtual fences.
- In the My PetSafe app, navigate to the "Fences" section.
- Use the map interface to draw and define your desired boundary. Ensure the boundary encompasses the area where you want your dog to roam freely.
- Walk the perimeter of your intended fence with the collar to help the system learn the precise boundary.
- Adjust correction levels and warning zones as needed within the app.
Image: A smartphone displaying the My PetSafe app, highlighting features like creating custom fences, live location tracking, and escape notifications.
5. Operation
5.1 Real-Time Tracking
Once the collar is active and connected, you can view your dog's real-time location through the My PetSafe app. The app displays a map with your dog's current position and provides updates on their activity.
Image: Two dogs running in a field, with graphical overlays indicating real-time tracking of their positions.
5.2 Boundary Alerts and Corrections
When your dog approaches the defined virtual fence boundary, the collar will issue a warning. If the dog continues past the warning zone, a static correction will be delivered to encourage them to return to the safe area. The intensity of the correction can be adjusted via the app.
5.3 App Notifications
The My PetSafe app provides important notifications, including:
- Dog's location updates
- Boundary breaches (escape notifications)
- Low battery alerts for the collar
- Connectivity status
6. Maintenance
6.1 Charging the Collar
To maintain optimal performance, charge the collar regularly. The collar boasts up to a 48-hour battery life, but daily charging is recommended for consistent use. Connect the collar to its charging base when not in use or when the app indicates low battery.
6.2 Cleaning the Collar
The collar is waterproof. To clean, simply hand wash with mild soap and water. Ensure the charging contacts are clean and dry before placing on the charging base.
6.3 Proper Storage
Store the collar and charging base in a cool, dry place when not in use. Avoid extreme temperatures.
7. Troubleshooting
| Problem | Possible Cause | Solution |
|---|---|---|
| Collar not connecting to app / "Server lost connection" | Poor LTE signal; App or collar software issue; Server issues. | Ensure strong LTE signal in your area. Restart the collar and the My PetSafe app. Check for app updates. Contact PetSafe customer support if the issue persists. |
| Inaccurate GPS tracking / False corrections | Weak GPS signal; Environmental interference (dense trees, tall buildings); Incorrectly set fence boundary. | Ensure the collar has a clear view of the sky. Re-walk and refine your virtual fence boundaries in the app. AccuGuard technology minimizes this, but extreme conditions can affect GPS. |
| Collar battery drains quickly | Frequent use; Old battery; Constant searching for signal. | Ensure collar is fully charged before each use. Reduce the time the collar is active if not needed. If battery life significantly degrades, contact customer support for potential replacement. |
| Collar not charging | Charging contacts dirty; Faulty charging base or cable; Collar not properly seated. | Clean the charging contacts on both the collar and base. Ensure the collar is correctly placed on the charging base. Try a different power outlet. |
8. Product Specifications
| Feature | Detail |
|---|---|
| Model Name | PetSafe GPS + Tracking |
| Item Model Number | PIF00-18106 |
| Brand | PetSafe |
| Manufacturer | PetSafe Brands |
| Item Weight | 3.94 pounds |
| Item Package Dimensions | 12.01 x 9.45 x 7.68 inches |
| Batteries | 1 Lithium Polymer batteries required (included) |
| Color | Blue, Gray |
| Size | One Size (Neck Girth: 15-28 inches, Weight Capacity: 0-30 lbs) |
| Material | Plastic |
| Age Range Description | All Life Stages |
| Care Instructions | Hand Wash |
| Number of Items | 1 |
| Style | Fence Collar w/ Freezable Treat Toy |
| Breed Recommendation | Extra Large, Large, Medium |
| Specific Uses for Product | Active, Outdoor |
| Closure Type | Buckle |
9. Warranty and Support
9.1 Warranty Information
The PetSafe Guardian GPS + Tracking Dog Fence Collar comes with a 1 Year Limited Warranty. Please retain your proof of purchase for warranty claims. For detailed warranty terms and conditions, refer to the official PetSafe website or contact customer support.
9.2 Customer Support
For technical assistance, troubleshooting, or warranty inquiries, please contact PetSafe Customer Care. Visit the official PetSafe website for contact information, FAQs, and additional resources.
You can visit the PetSafe Store on Amazon for more products and information.