FGCJFG Smart Door Lock User Manual

1. Introduction

Thank you for choosing the FGCJFG Tuya WiFi Digital Electronic Smart Door Lock. This advanced security device offers multiple unlocking methods, including biometric fingerprint, smart card, password, and traditional key access, along with smart features like remote control via the Tuya APP. This manual provides detailed instructions for installation, operation, and maintenance to ensure secure and efficient use of your new smart lock.

2. Product Features

• Multiple Unlocking Methods: Supports APP unlocking, biometric fingerprint, smart card, password, and mechanical key.
• Tuya APP Integration: Remote control via WiFi/mobile data link, real-time unlocking records, and scene linkage capabilities.
• Advanced Fingerprint Recognition: High sensitivity 3D semiconductor sensor for fast (≤0.5s) and accurate recognition (false recognition rate ≤0.001%, rejection rate ≤0.01%).
• Enhanced Security: Privacy unlock password (random number + correct number + random number) and alarm activation after 5 incorrect password attempts or forced entry.
• Durable Design: Door lock module is waterproof, moisture-proof, dust-proof, and anti-theft.
• Adjustable Light and Wide-Angle Lens: Automatic light adjustment for optimal visibility and a wide-angle lens for comprehensive viewing.
• Multi-Language Support: Supports Arabic, English, Chinese, Portuguese, Russian, Spanish, Thai, and Vietnamese.

3. Setup and Installation

Proper installation is crucial for the optimal performance and security of your smart lock. Please ensure you select the correct mortise lock size for your door.

Figure 3.1: Mortise lock dimensions (22x190(5050) Round Corners) and components. This diagram illustrates the specific measurements required for the mortise lock to fit your door correctly, including the 190mm length, 22mm width, and 50mm backset, along with other critical dimensions for installation.

The lock supports universal right/left direction, which can be adjusted freely during installation to match your door's opening direction.

For detailed step-by-step installation instructions, please refer to the included physical installation guide or contact customer support.

4. Operating Instructions

4.1 Unlocking Methods

Figure 4.1: Overview of the six available unlocking methods for the smart door lock, including temporary password, IC card, standard password, fingerprint, manual key, and mobile application unlock.

• Fingerprint Unlock: Place your registered finger on the fingerprint sensor. The lock will unlock in approximately 0.5 seconds.
• Password Unlock: Enter your registered password on the keypad. For enhanced security, you can use a privacy unlock password by adding random numbers before or after your correct password (e.g., [random numbers] + [correct password] + [random numbers]). Press '#' to confirm.
• Smart Card Unlock: Present your registered smart card to the card reader area on the lock.
• Mechanical Key Unlock: Insert the provided mechanical key into the emergency keyhole and turn to unlock.
• APP Unlock: Use the Tuya Smart APP on your smartphone to remotely unlock the door.

4.2 Tuya Smart APP Control

Figure 4.2: The Tuya smart APP interface, demonstrating its one-stop remote control capabilities, including remote unlocking requests, scene linkage, information sending, and checking unlock records.

The Tuya Smart APP allows for comprehensive control and monitoring of your lock:

• Remote Unlocking: Unlock your door from anywhere via WiFi or mobile data.
• User Management: Add, modify, or delete fingerprints, passwords, and smart cards.
• Unlock Records: View a detailed history of all lock and unlock events.
• Temporary Passwords: Generate time-limited or one-time passwords for guests.
• Scene Linkage: Integrate with other smart home devices for automated scenarios.

4.3 Language Settings

The product supports 8 languages: Arabic, English, Chinese, Portuguese, Russian, Spanish, Thai, and Vietnamese. To change the language, follow the instructions in the lock's menu or refer to the specific language codes provided:

• Thai: 555666882+#
• Arabic: 555666883+#
• Spanish: 555666884+#
• Vietnamese: 555666885+#
• Russian: 555666886+#
• Portuguese: 555666887+#
• English: 555666888+#
• Chinese: 555666888+#

5. Maintenance

• Cleaning: Use a soft, dry cloth to clean the lock's surface. Avoid abrasive cleaners, solvents, or harsh chemicals that may damage the finish or electronic components.
• Battery Replacement: Replace batteries promptly when the low battery indicator appears. Use high-quality alkaline batteries for optimal performance.
• Fingerprint Sensor Care: Keep the fingerprint sensor clean and dry. Avoid scratching the sensor surface.
• Regular Checks: Periodically check that all screws are tight and the lock operates smoothly.

6. Troubleshooting

• Alarm Sounds: If the lock sounds an alarm, it may be due to 5 consecutive incorrect password entries or an attempt to forcibly break the lock. Verify the password or check for tampering.
• Fingerprint Not Recognized: Ensure your finger is clean and dry. Re-register your fingerprint if the issue persists.
• Lock Not Responding: Check the battery level. If batteries are low, replace them. Use the mechanical key for emergency access.
• APP Connectivity Issues: Ensure your Wi-Fi network is stable and the lock is within range. Restart the lock and your router if necessary.

7. Specifications

8. Warranty and Support

For warranty information and technical support, please refer to the documentation included with your product or contact the seller directly. Keep your purchase receipt as proof of purchase for any warranty claims.