Native Union SNST-QI2-SAN

Native Union SnapStand Magnetic Wireless Charger User Manual

Model: SNST-QI2-SAN

1. Introduction

Thank you for choosing the Native Union SnapStand Magnetic Wireless Charger. This manual provides essential information for the safe and efficient use of your device. Please read it thoroughly before use and retain it for future reference.

2. Package Contents

  • Native Union SnapStand Magnetic Wireless Charger with integrated USB-C cable

3. Product Features

  • Qi2 Certified: Supports the latest wireless charging standard for enhanced speed and efficiency.
  • MagSafe Compatible: Magnetic alignment for iPhone 12 and later models.
  • 15W Fast Charging: Delivers up to 15W power output for compatible devices.
  • Integrated Kickstand: Allows for hands-free viewing in both portrait and landscape orientations.
  • Durable Design: Features a highly resistant braided cable with an aramid fiber core and O-Flex strain relief.
  • Cable Management: Built-in strap made of a plant-based leather alternative to keep the cable tidy.

4. Setup

  1. Connect to Power: Plug the USB-C connector of the SnapStand charger into a compatible USB-C power adapter (not included). For optimal 15W fast charging, use a power adapter that supports Power Delivery (PD) with at least 20W output.
  2. Position the Charger: Place the SnapStand on a flat, stable surface.
Native Union SnapStand charger with its USB-C cable
A detailed view of the Native Union SnapStand's USB-C to USB-C cable, featuring reinforced braiding and an O-Flex strain relief design for enhanced durability and flexibility.

5. Operating Instructions

5.1 Charging Your Device

  1. Magnetic Attachment (for MagSafe-compatible devices): Align your iPhone 12 or later model with the charging pad. The magnets will automatically snap the phone into place, ensuring optimal charging alignment.
  2. Flat Charging (for other Qi-compatible devices): Place your Qi-compatible device (e.g., AirPods, Android phones) centrally on the charging pad. Ensure the device is properly aligned for charging to begin.
Close-up of the Native Union SnapStand charger magnetically attached to a smartphone, indicating 15W max output.
A close-up view of the Native Union SnapStand charger connected to a smartphone, highlighting its 15W maximum power output for fast wireless charging.

5.2 Using the Integrated Kickstand

The SnapStand features an integrated kickstand for hands-free viewing while charging.

  1. Extend the Kickstand: Gently pull out the ring-shaped kickstand from the back of the charger.
  2. Position Your Device: Place your magnetically attached iPhone in the desired orientation (portrait or landscape) on a flat surface. The kickstand will support the device for stable viewing.
Native Union SnapStand Magnetic Wireless Charger attached to a smartphone, displaying the kickstand in use.
The Native Union SnapStand Magnetic Wireless Charger securely attached to the back of a smartphone, demonstrating its integrated kickstand for hands-free viewing.
Native Union SnapStand charger with kickstand extended, supporting a smartphone in landscape orientation on a wooden surface.
The Native Union SnapStand charger with its kickstand deployed, holding a smartphone in landscape mode on a wooden table, suitable for media consumption or video calls.

5.3 Cable Management

Utilize the built-in cable management strap to keep the 1.5m USB-C cable neatly coiled for storage or travel, preventing tangles.

Native Union SnapStand charger with its integrated plant-based leather alternative cable management strap, keeping the USB-C cable tidy.
The Native Union SnapStand charger showcasing its built-in cable management strap, made from a plant-based leather alternative, designed to keep the 1.5m USB-C cable neatly organized and tangle-free.

6. Compatibility

The Native Union SnapStand is compatible with a wide range of devices:

  • MagSafe Compatible: iPhone 12, 12 mini, 12 Pro, 12 Pro Max, iPhone 13, 13 mini, 13 Pro, 13 Pro Max, iPhone 14, 14 Plus, 14 Pro, 14 Pro Max, iPhone 15, 15 Plus, 15 Pro, 15 Pro Max, iPhone 16, 16 Plus, 16 Pro, 16 Pro Max, iPhone 17, 17 Pro, 17 Pro Max, iPhone Air.
  • Qi-Compatible (when charger is lying flat): AirPods Gen 1–4, AirPods Pro Gen 1–3, Android & Google smartphones, and other Qi-compatible devices.

Note: Apple Watch Series 1-11, SE 1-3, and Apple Watch Ultra 1-3 are listed as compatible devices in some product specifications, however, user reviews indicate this charger may not support Apple Watch charging. Please verify compatibility with your specific Apple Watch model if this is a critical feature for you.

Graphic illustrating wide compatibility of the Native Union SnapStand charger with various devices including iPhones, AirPods, Android phones, and other Qi-compatible devices.
An infographic detailing the broad compatibility of the SnapStand charger, including iPhone 8-11 (Qi-compatible), iPhone 12 or later (MagSafe-enabled), Android and Google phones, AirPods, Apple Watch, and other Qi-compatible earbuds.

7. Maintenance

  • Cleaning: Disconnect the charger from the power source before cleaning. Use a soft, dry, lint-free cloth to wipe the surface. Avoid using harsh chemicals or abrasive materials.
  • Storage: When not in use, store the charger in a cool, dry place. Use the integrated cable strap to keep the cable tidy.
  • Handling: Avoid dropping the charger or subjecting it to strong impacts. Do not attempt to disassemble or modify the device.

8. Troubleshooting

Device not charging or charging slowly:
  • Ensure the charger is properly connected to a functional power adapter.
  • Verify that your power adapter provides sufficient wattage (at least 20W PD for 15W fast charging).
  • Check for proper alignment of your device on the charging pad. For MagSafe-compatible devices, ensure a secure magnetic connection.
  • Remove any thick cases or metallic objects between your device and the charger.
  • Restart your device.
Charger or device feels warm during charging:
  • It is normal for wireless chargers and devices to become slightly warm during operation.
  • If excessive heat is detected, disconnect the charger and device. Ensure adequate ventilation around the charger. Avoid charging in direct sunlight or confined spaces.
  • Using the kickstand can help with heat dissipation by allowing airflow around the device.
Kickstand is difficult to open/close:
  • The kickstand is designed for secure locking. Apply firm, even pressure to extend or retract it. Avoid using excessive force or tools that could damage the mechanism.

9. Specifications

FeatureSpecification
Model NumberSNST-QI2-SAN
BrandNative Union
Connector TypeUSB Type C
Input Voltage9 Volts (DC)
Output Voltage5 Volts (DC)
Wattage15 watts
Item Weight4.6 ounces
Cable Length5ft / 1.5m
Special FeatureFast Charging, Magnetic, Integrated Stand

10. Warranty Information

Native Union products are designed with quality and durability in mind. For detailed warranty information, including terms, conditions, and registration, please refer to the official Native Union website or contact their customer support directly. Proof of purchase may be required for warranty claims.

11. Support

If you encounter any issues or have questions not covered in this manual, please visit the official Native Union support page or contact their customer service team for assistance. You can find contact information and FAQs on their website: www.nativeunion.com/support