MORMOQUE G2-001
MORMOQUE G2 Neckband Bluetooth Headphones User Manual
Model: G2-001 | Brand: MORMOQUE
1. Introduction
Thank you for choosing the MORMOQUE G2 Neckband Bluetooth Headphones. These wireless in-ear earbuds are designed for an immersive audio experience, featuring HiFi bass, IPX6 waterproofing, and a dedicated gaming mode. With a comfortable neckband design and long-lasting battery, they are suitable for sports, music, gaming, and calls.

Figure 1: MORMOQUE G2 Neckband Bluetooth Headphones
2. Package Contents
Please ensure all items are present in the package:
- MORMOQUE G2 Neckband Bluetooth Headphones
- Ear Cushions (various sizes)
- User Manual (this document)
- Type-C Charging Cable
3. Setup Guide
3.1 Charging the Headphones
Before first use, fully charge your headphones. Connect the provided Type-C charging cable to the charging port on the neckband and a compatible USB power source. A full charge takes approximately 1.5 hours. A 10-minute charge provides up to 4 hours of playback.

Figure 2: Charging the G2 Headphones
3.2 Powering On/Off and Pairing
The G2 headphones feature a built-in Hall magnetic switch for intelligent power management. When the magnetic earbuds are separated, the headphones automatically power on and enter pairing mode. When engaged (magnetically connected), they automatically disconnect and power off to save battery.
- Power On: Separate the magnetic earbuds. A voice prompt will indicate the connection status.
- Power Off: Engage (connect) the magnetic earbuds.
- Manual Power On/Off: Long press the multi-function button (usually the play/pause button) for approximately 3 seconds.
For initial pairing:
- Separate the magnetic earbuds to power on and enter pairing mode.
- On your device (smartphone, tablet, laptop), enable Bluetooth.
- Search for "MORMOQUE G2" in the list of available Bluetooth devices.
- Select "MORMOQUE G2" to connect. A voice prompt will confirm successful pairing.
The headphones will automatically reconnect to the last paired device when separated, if within a 10-meter range.

Figure 3: Intelligent Magnetic Switch Design
4. Operating Instructions
4.1 Controls
The headphones feature intuitive button controls located on the neckband:
- Play/Pause: Click the multi-function button.
- Answer/End Call: Click the multi-function button.
- Reject Call: Long press the multi-function button.
- Next Track: Click the Volume Up (+) button.
- Previous Track: Click the Volume Down (-) button.
- Volume Up: Long press the Volume Up (+) button.
- Volume Down: Long press the Volume Down (-) button.
- Activate Voice Assistant: Double click the multi-function button.

Figure 4: Headphone Controls
4.2 Gaming Mode and Music Mode
The G2 headphones offer distinct modes optimized for different uses:
- Gaming Mode: Provides low latency for an enhanced gaming experience. To activate, press the multi-function button 3 times.
- Music Mode: Delivers powerful deep bass and high-fidelity sound. To switch back from Gaming Mode, press the multi-function button 3 times again.

Figure 5: Gaming and Music Mode
4.3 ENC Noise Isolation
The Environmental Noise Cancellation (ENC) function effectively suppresses background noise, reducing environmental noise by up to 35dB. This improves the clarity of your calls, ensuring clear communication even in noisy environments.

Figure 6: ENC Function for Clear Sound
5. Maintenance
5.1 Cleaning and Storage
To maintain the performance and longevity of your headphones:
- Wipe the headphones with a soft, dry cloth. Do not use abrasive cleaners or solvents.
- Ensure the charging port is free of dust and debris.
- When not in use, engage the magnetic earbuds to prevent tangling and save battery. Store them in a cool, dry place.

Figure 7: Magnetic Design for Easy Storage
5.2 Waterproofing
The G2 headphones are IPX6 waterproof, meaning they are protected against high-pressure water jets from any direction. This makes them suitable for use during sports and in rainy conditions. However, they are not designed for submersion in water.

Figure 8: IPX6 Waterproof Feature
5.3 Comfortable Fit
The neckband is made from soft TPU material for comfort during extended wear. The headphones come with optional sized silicone earbud covers (S, M, L) and ear braces to ensure a secure and comfortable fit for various ear shapes and activities.

Figure 9: Comfortable Fit and Ear Tip Options
6. Troubleshooting
If you encounter issues with your MORMOQUE G2 headphones, please refer to the following common solutions:
| Problem | Possible Cause | Solution |
|---|---|---|
| Headphones won't power on | Low battery; Earbuds engaged | Charge the headphones; Separate the magnetic earbuds |
| Cannot pair with device | Headphones not in pairing mode; Device Bluetooth off; Out of range | Separate earbuds to enter pairing mode; Ensure device Bluetooth is on; Move device closer (within 10m) |
| No sound or low volume | Volume too low on headphones/device; Not properly paired; Earbuds dirty | Increase volume; Re-pair headphones; Clean earbud mesh |
| Intermittent connection | Interference; Out of range; Low battery | Move away from other wireless devices; Stay within 10m; Charge headphones |
7. Specifications
| Feature | Specification |
|---|---|
| Model Name | G2-001 Neckband Bluetooth Headphones |
| Brand | MORMOQUE |
| Connectivity Technology | Bluetooth, Wireless |
| Bluetooth Version | 5.3 |
| Bluetooth Range | 10 Meters |
| Battery Capacity | 240mAh |
| Battery Life (Playback) | Up to 36 Hours (at 70% volume) |
| Charging Time | Approx. 1.5 Hours (Type-C) |
| Standby Time | Up to 100 Days (when off) |
| Water Resistance Level | IPX6 (Water Repellent) |
| Noise Control | Sound Isolation (ENC) |
| Item Weight | 43 Grams (1.52 ounces) |
| Product Dimensions | 7.09 x 5.12 x 0.59 inches |
| Material | Acrylonitrile Butadiene Styrene (ABS), Aluminum, Plastic, TPU |
| Audio Driver Size | 12 Millimeters |
| Frequency Range | 20 Hz - 20,000 Hz |
| Audio Latency | 50 Milliseconds |
8. Official Product Video
Video 1: MORMOQUE G2 Neckband Bluetooth Headphones Overview. This video highlights key features and design aspects of the headphones.
9. Warranty and Support
For warranty information and customer support, please refer to the documentation included with your purchase or contact MORMOQUE customer service directly. Details can often be found on the manufacturer's official website or the product's purchase page.
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