Introduction
The Sanag C16S Open-Ear Headphones are designed to provide a comfortable and immersive audio experience while keeping you aware of your surroundings. Featuring an ergonomic ear-hook design, these lightweight headphones offer extended playtime, high-quality stereo sound, and intelligent noise reduction for clear communication. With Bluetooth 5.4 connectivity and a dedicated app, the C16S offers seamless integration and personalized control.
Key features include:
- Open Ear Design: Ensures ultra-comfortable and lightweight wear, perfect for long periods without discomfort.
- High-quality Stereo Sound: Equipped with a 14.2mm bio-material diaphragm and ACS panoramic sound field algorithm for balanced and immersive audio.
- Extended Playtime: Up to 8 hours on a single charge, extending to a total of 56 hours with the charging case.
- Directional Sound Transmission & Noise Reduction: DT7.0 technology minimizes sound leakage while AI intelligent noise reduction enhances call clarity.
- SANAG Exclusive Application: Allows for earbud location, EQ adjustments, volume control, and battery status checks.
- IPX4 Waterproof: Resistant to sweat and rain, making them suitable for sports and daily use.
- Performance Upgrade: Bluetooth 5.4 system and Bluetooth 6.1 flash link technology for stable and quick connections.
What's in the Box
- Sanag C16S Open-Ear Headphones (Left and Right earbuds)
- Charging Case
- USB-C Charging Cable
- User Manual
Product Overview and Features

The Sanag C16S Open-Ear Headphones in black, shown with their sleek charging case. The earbuds feature an ergonomic ear-hook design for secure and comfortable wear.

Comfort You'll Forget You're Wearing: The open-ear design ensures a comfortable fit, allowing for extended use without pressure on the ear canal.

Redefining 360° Sound With Powerful Audio: Internal components highlighting the 14.2mm bio-material diaphragm and advanced sound algorithms for rich audio.

Recreate the Cinema Experience With 360° Surround Sound: The ACS 360° Sound Algorithm transforms audio signals into an immersive, all-directional stereo experience.

Sound Focused in Your Ears, No Leakage: DT7.0 directional sound focusing technology and circular sound hole design prevent sound leakage, ensuring privacy.

Up to 56 Hours Playtime: Enjoy 14 hours of continuous playback on a single charge, extended to 56 hours with the portable charging case.

AI Wind Noise Reduction for Clear Sound: Utilizing reverse-phase sound wave technology to reduce ambient noise for clearer audio and calls.

Sanag App Control: Easily locate your earbuds, switch between 6 EQ sound effects (rock, pop, classical, etc.), adjust volume, and check battery power via the dedicated SANAG APP.
Official Product Video
This video provides a short review of the Sanag C16S headphones, demonstrating their design, fit, and app features. It highlights the comfort of the open-ear design and the overall audio experience.
Setup Guide
1. Initial Charge
Before first use, fully charge the headphones and the charging case. Connect the USB-C cable to the charging port on the case and plug the other end into a USB power source. The indicator lights on the case will show charging status.
2. Power On
Open the charging case. The earbuds will automatically power on and enter pairing mode. You will typically hear an audible prompt indicating they are ready to pair.
3. Bluetooth Pairing
- Enable Bluetooth on your device (smartphone, tablet, computer).
- Search for new Bluetooth devices.
- Select "Sanag C16S" from the list of available devices.
- Once connected, you will hear a confirmation sound, and the indicator lights on the earbuds may change.
4. Wearing the Headphones
Gently place the ear-hook over your ear, ensuring the speaker part is positioned comfortably near your ear canal without entering it. Adjust for a secure and comfortable fit.
Operating Instructions
Touch Controls
The Sanag C16S headphones feature touch-sensitive controls on each earbud. The specific functions are:
- Play/Pause: Single tap on either earbud.
- Next Song: Double tap on the Right earbud.
- Previous Song: Double tap on the Left earbud.
- Volume Up: Triple tap on the Right earbud.
- Volume Down: Triple tap on the Left earbud.
- Answer/End Call: Single tap on either earbud.
- Reject Call: Press and hold on either earbud.
- Activate Voice Assistant: Press and hold for 2 seconds on either earbud (e.g., Siri, Google Assistant).
Using the SANAG APP
Download the official SANAG APP from your device's app store (iOS or Android) to unlock additional features and customization options:
- Locate Earbuds: Use the app to find misplaced earbuds.
- EQ Settings: Choose from various equalizer presets (Rock, Pop, Classical, etc.) or customize your own.
- Battery Status: View the precise battery level of each earbud and the charging case.
- Firmware Updates: Receive and install updates to improve performance and add new features.
- Game Mode: Toggle a low-latency game mode for improved audio synchronization during gaming.
Maintenance
Cleaning
Regularly clean your headphones to ensure optimal performance and hygiene. Use a soft, dry, lint-free cloth to wipe the earbuds and charging case. Avoid using abrasive materials, solvents, or harsh chemicals.
Charging
Always use the provided USB-C cable for charging. Ensure the charging port is dry and free of debris before connecting the cable. Do not expose the charging case or earbuds to extreme temperatures.
Water Resistance (IPX4)
The Sanag C16S headphones are IPX4 waterproof, meaning they are resistant to splashing water from any direction. They are suitable for workouts and light rain. However, they are not designed for swimming or submersion in water. Do not charge the earbuds if they are wet.
Troubleshooting
Headphones not pairing or connecting:
- Ensure both earbuds are fully charged.
- Make sure Bluetooth is enabled on your device.
- Place the earbuds back into the charging case, close the lid, wait a few seconds, then open it again to re-enter pairing mode.
- Forget/delete "Sanag C16S" from your device's Bluetooth list and try pairing again.
- Try pairing with a different device to rule out device-specific issues.
No sound or low volume:
- Check the volume level on both your device and the headphones.
- Ensure the headphones are properly connected to your device.
- Clean any debris from the speaker grilles.
- Try playing different audio sources.
Charging case not charging:
- Ensure the USB-C cable is securely connected to both the case and the power source.
- Try a different USB-C cable or power adapter.
- Check if the charging port on the case is clean and free of damage.
Specifications
Feature | Detail |
---|---|
Model Name | C16S |
Brand | Sanag |
Connectivity Technology | Bluetooth |
Bluetooth Version | 5.4 |
Wireless Communication Technology | Bluetooth |
Ear Placement | Open Ear |
Form Factor | Open-ear |
Audio Driver Size | 14.2 Millimeters |
Impedance | 80 Ohm |
Noise Control | Active Noise Cancellation (AI intelligent noise reduction) |
Battery Life (Earbuds) | 8 Hours (single charge) |
Battery Life (with Charging Case) | 56 Hours |
Charging Case Battery Capacity | 500 Milliamp Hours |
Charging Case Charging Time | 2 Hours |
Water Resistance Level | IPX4 Waterproof |
Control Type | Touch Control, App |
Item Weight | 2.5 Ounces |
Product Dimensions | 3.3 x 2.8 x 1.2 inches |
Included Components | Protective Case (Charging Case) |
Warranty and Support
For warranty information and customer support, please refer to the official Sanag website or contact their customer service directly. Keep your purchase receipt as proof of purchase for any warranty claims.
For further assistance, you may also refer to the Sanag Store on Amazon.