ZXQ ZXQ-Q20P

ZXQ Wireless Bluetooth Neckband Headphones User Manual

Brand: ZXQ | Model: ZXQ-Q20P

Introduction

Thank you for choosing the ZXQ Wireless Bluetooth Neckband Headphones. This manual provides essential information for setting up, operating, maintaining, and troubleshooting your new headphones. Designed for comfort and durability, these headphones offer an exceptional audio experience with extended battery life and a secure fit for various activities.

ZXQ Wireless Bluetooth Neckband Headphones with storage case.

Figure 1: ZXQ Wireless Bluetooth Neckband Headphones and included storage case.

What's in the Box

Please check the package contents to ensure all items are present:

  • 1 x ZXQ Wireless Bluetooth Neckband Headphone
  • 1 x Protective Case (EVA Storage box)
  • 1 x USB Type-C Charging Cable
  • 1 x User Manual
  • 2 x Eartips (Ear gel)
Contents of the ZXQ headphone package: neckband headphones, EVA storage box, charging cable, user manual, and ear gels.

Figure 2: All components included in the ZXQ headphone package.

Setup

Charging the Headphones

Before first use, fully charge your headphones. A full charge takes approximately 2 hours. A quick 15-minute charge can provide up to 10 hours of playtime.

  1. Locate the USB Type-C charging port on the neckband.
  2. Connect the provided USB Type-C cable to the charging port.
  3. Connect the other end of the USB cable to a compatible USB power source (e.g., wall adapter, computer USB port).
  4. The indicator light will show charging status (refer to the specific light behavior in your manual for details). It will typically turn off or change color when fully charged.
Image of a USB-C cable connected to the headphone for charging.

Figure 3: Connecting the USB-C charging cable to the headphones.

Bluetooth Pairing

The headphones utilize advanced Bluetooth 5.3 technology for a stable and fast connection.

  1. Ensure the headphones are charged and powered off.
  2. Press and hold the power button on the neckband until the indicator light flashes, indicating pairing mode.
  3. On your device (smartphone, tablet, laptop), enable Bluetooth and search for available devices.
  4. Select "ZXQ-Q20P" (or similar name) from the list of found devices.
  5. Once connected, the indicator light on the headphones will typically stop flashing or change to a solid color.
Close-up of the Bluetooth 5.3 chip, indicating stable and fast connection.

Figure 4: The advanced Bluetooth 5.3 chip ensures quick and stable connections.

Operating Instructions

Controls

The in-line controller provides easy access to music and call functions:

  • Power On/Off: Press and hold the power button.
  • Play/Pause: Single press the multi-function button.
  • Volume Up/Down: Press the '+' or '-' buttons.
  • Next Track: Press and hold the '+' button.
  • Previous Track: Press and hold the '-' button.
  • Answer/End Call: Single press the multi-function button during an incoming call.
  • Reject Call: Press and hold the multi-function button during an incoming call.
  • Voice Assistant: Double-press the multi-function button (if supported by your device).

Wearing and Comfort

The ZXQ headphones are designed for comfortable, long-term wear with an ergonomic, semi-open earbud style. The neckband is made of UV-coated silicone with an elastic steel wire inside for flexibility and durability.

  • Place the neckband comfortably around your neck.
  • Insert the earbuds gently into your ears. Choose the appropriate ear gel size for a secure and comfortable fit.
  • The earbuds are magnetic and can attach to each other when not in use, preventing tangling and dangling. They can also attach to the neckband for secure storage.
Person wearing ZXQ neckband headphones comfortably, emphasizing ergonomic design.

Figure 5: The ergonomic design ensures comfortable wearing for extended periods.

Illustration of magnetic earbuds attaching to prevent dangling, with a person wearing the headphones.

Figure 6: Magnetic earbuds prevent tangling and secure the headphones when not in use.

Key Features

Super Long Working Time

Equipped with a high-capacity rechargeable battery, these neckband earbuds provide an impressive 100 hours of talk or music playtime on a single charge. Fast charging via USB Type-C allows for 10 hours of use with just 15 minutes of charging.

Diagram showing 100 hours battery life and USB-C fast charging for ZXQ neckband headphones.

Figure 7: Experience up to 100 hours of continuous audio playback.

Premium Sound Quality

The headphones feature high-performance 14mm dynamic drivers that deliver rich bass and crystal-clear sound. The integrated high-definition microphone ensures clear calls, making them suitable for music, videos, podcasts, and communication.

Diagram highlighting 14mm high-level drivers for deep bass and clear voice, and the durable silicone neckband.

Figure 8: Enjoy immersive audio with powerful 14mm dynamic drivers.

Waterproof & Sweatproof (IPX5)

With an IPX5 waterproof and sweat-resistant rating, these headphones are ideal for outdoor sports and indoor exercise. They are designed to withstand splashes and sweat, ensuring durability during your active lifestyle.

People exercising, demonstrating the IPX5 waterproof and sweatproof features of the ZXQ headphones.

Figure 9: The IPX5 rating makes these headphones suitable for workouts and outdoor activities.

Maintenance

Proper care will extend the life of your ZXQ headphones:

  • Cleaning: Use a soft, dry cloth to wipe the headphones. For earbuds, gently clean with a slightly damp cloth and ensure they are dry before use. Do not use harsh chemicals or abrasive materials.
  • Storage: When not in use, store the headphones in the provided protective case to prevent damage and tangling. Avoid exposing them to extreme temperatures, humidity, or direct sunlight.
  • Charging: Always use the original charging cable or a certified USB Type-C cable. Avoid overcharging the battery.
  • Water Exposure: While IPX5 rated, avoid submerging the headphones in water. Dry them thoroughly if they get wet from sweat or splashes.

Troubleshooting

If you encounter issues with your headphones, refer to the following common problems and solutions:

ProblemPossible CauseSolution
Headphones won't turn onLow battery; Power button not pressed correctlyCharge the headphones fully. Press and hold the power button for 3-5 seconds.
Cannot pair with deviceHeadphones not in pairing mode; Device Bluetooth off; Too far from deviceEnsure headphones are in pairing mode (flashing light). Turn Bluetooth on your device. Move headphones closer to the device (within 10 meters).
No sound or low volumeVolume too low on headphones or device; Not connected properlyIncrease volume on both headphones and device. Re-pair the headphones with your device.
Intermittent connectionInterference; Device too far; Low batteryMove away from other wireless devices. Ensure headphones are within Bluetooth range. Charge the headphones.
Microphone not workingMicrophone blocked; Device settingsEnsure microphone is not covered. Check audio input settings on your connected device.

Specifications

FeatureSpecification
Model NameNeck headphone (ZXQ-Q20P)
Connectivity TechnologyWireless (Bluetooth 5.3)
Bluetooth Range10 Meters
Battery LifeUp to 100 Hours
Charging TimeApprox. 2 Hours (15 min quick charge for 10 hours playtime)
Audio Driver Size14 Millimeters
Audio Driver TypeDynamic Driver
Frequency Response20 Hz - 20,000 Hz
Sensitivity105 dB
Impedance32 Ohm
Noise ControlSound Isolation
Water Resistance LevelIPX5 (Waterproof & Sweatproof)
MaterialAluminum, Plastic
ColorBlack
Item Weight12 Grams (0.423 ounces)
Product Dimensions7.56 x 4.88 x 1.1 inches
ManufacturerJSY
Country of OriginChina

Warranty and Support

ZXQ products are manufactured with high-quality standards. For specific warranty information, please refer to the warranty card included with your purchase or visit the official ZXQ website. If you require technical assistance or have questions not covered in this manual, please contact ZXQ customer support through the contact information provided on the product packaging or the official website.

© 2025 ZXQ. All rights reserved.

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