Philips NA551/00
Philips Dual Basket Air Fryer 5000 Series User Manual
Model: NA551/00
1. Important Safety Information
Read this user manual carefully before you use the appliance and save it for future reference. Danger: Never immerse the appliance in water or any other liquid. Do not rinse it under the tap. Warning: Do not connect the appliance to an external timer switch or a separate remote-control system. Always place the ingredients to be fried in the basket to prevent them from coming into contact with the heating elements.
Do not cover the air inlet and air outlet openings while the appliance is operating. Do not fill the pan with oil or other liquids. This appliance is intended for household use only. Unplug the appliance immediately if you see dark smoke coming out of the appliance. Wait for the smoke emission to stop before you pull the pan out of the appliance.
2. Product Overview
The Philips Dual Basket Air Fryer 5000 Series (NA551/00) is a versatile kitchen appliance designed for air frying and steaming. It features two independent cooking baskets, a 6-liter main basket and a 3-liter secondary basket, allowing for simultaneous preparation of different food items. The integrated steam function provides a healthy cooking alternative, preserving nutrients and moisture.
Equipped with RapidAir Plus Technology, this air fryer ensures even cooking and crispy results with up to 90% less fat. The appliance also includes a convenient steam cleaning function for easy maintenance.

The Philips Dual Basket Air Fryer 5000 Series (NA551/00) features a sleek black design with two distinct cooking baskets and a top-mounted steam reservoir.
3. Setup and First Use
- Unpacking: Remove all packaging materials and stickers.
- Initial Cleaning: Clean the baskets and pans with hot water, dishwashing liquid, and a non-abrasive sponge. Wipe the inside and outside of the appliance with a moist cloth.
- Placement: Place the appliance on a stable, horizontal, and level surface. Do not place the appliance on non-heat-resistant surfaces.
- Power Connection: Plug the power cord into a grounded wall outlet.

The air fryer features two independent baskets, a 6-liter main basket and a 3-liter secondary basket, allowing for simultaneous cooking of different food items.
4. Operating Instructions
4.1 Air Frying with RapidAir Plus Technology
RapidAir Plus Technology with its unique star-shaped design circulates hot air around and through the food with faster airflow, ensuring even cooking inside and outside to create delicious homemade meals. This technology is ideal for achieving crispy textures on items like fries, chicken, and pastries.

Philips RapidAir Plus Technology utilizes a unique starfish design to circulate hot air efficiently, ensuring even cooking and crispy results.
4.2 Steaming Function
The integrated steam function allows you to cook delicate foods such as vegetables, fish, and dumplings, achieving a tender and delicate texture without being soggy. This method helps preserve a higher nutrient content compared to traditional boiling methods.

The integrated steam function allows for gentle cooking, preserving nutrients and moisture in foods like vegetables and fish.
4.3 Dual Basket and Synch Function
The appliance features two baskets: a 6L drawer for larger items like mains or fries, and a 3L drawer for sides or snacks. The Synch Function allows you to set different cooking programs and times for each basket, ensuring both finish cooking simultaneously. This prevents overcooking and optimizes meal preparation.

This appliance is the first and only dual basket steam air fryer, offering versatile cooking options to prevent overcooking.
4.4 Cooking Tips
- For best results, shake smaller ingredients halfway through the cooking time.
- Use the HomeID App for recipe ideas and cooking guidance.
- Adjust cooking times and temperatures based on food quantity and desired crispness.
5. Maintenance and Cleaning
5.1 Steam Cleaning Function
The automatic Steam Clean function makes it easier to remove fat buildup from the large basket and around the heating tube. For optimal results, use the steam-clean function in the large basket for 15 minutes after each use, especially after cooking fatty foods.

The automatic Steam Clean function helps to easily remove fat buildup and residue from the large basket and heating tube.
5.2 General Cleaning
- Always unplug the appliance and let it cool down completely before cleaning.
- Clean the outside of the appliance with a moist cloth.
- The baskets and pans are dishwasher-safe. For stubborn residue, soak them in hot water with dishwashing liquid.
- Clean the heating element with a cleaning brush to remove any food residue.
6. Troubleshooting
| Problem | Possible Cause | Solution |
|---|---|---|
| Appliance does not work | The appliance is not plugged in. | Plug the main plug into a grounded wall socket. |
| Food not cooked evenly | Too much food in the basket; temperature too low. | Reduce food quantity; increase temperature. Shake smaller items. |
| White smoke from appliance | Fatty ingredients being cooked; residue from previous use. | Clean the pan and basket thoroughly. Use the steam cleaning function. |
| Steam function not working | Water reservoir empty or not properly seated. | Fill the water reservoir to the MAX level and ensure it is correctly inserted. |
7. Technical Specifications
| Feature | Specification |
|---|---|
| Brand | Philips |
| Model Number | NA551/00 |
| Capacity | 9 Litres (6L main basket, 3L secondary basket) |
| Product Dimensions | 38.25 x 44.39 x 35.17 cm |
| Item Weight | 10.96 kg |
| Colour | Black body, Silver handle |
| Control Method | App |
| Technology | RapidAir Plus Technology, Air Steam Technology |
8. Warranty and Support
This Philips appliance comes with a standard manufacturer's warranty. Please refer to the warranty card included in your product packaging for specific terms and conditions, including the warranty period and coverage details.
For technical support, product registration, or to find authorized service centers, please visit the official Philips website or contact Philips customer service in your region. Keep your proof of purchase for warranty claims.
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