1. Introduction
Thank you for choosing the AE-Smart M27 Bluetooth Headphones. This manual provides detailed instructions on how to set up, operate, and maintain your new wireless earbuds. Please read this manual carefully before use to ensure optimal performance and longevity of your device.
2. Product Overview
2.1 Package Contents
- AE-Smart M27 Wireless Earbuds (Left and Right)
- Charging Case
- USB Charging Cable (Micro USB)
- User Manual
2.2 Components and Features

Image 1: The AE-Smart M27 wireless earbuds shown inside their charging case. The case is black with a transparent lid, and the earbuds are also black with a metallic ring. A green digital display on the case shows battery level.

Image 2: An illustration highlighting the compatibility and stability of the earbuds, emphasizing the new 5.3 Bluetooth chip. The earbuds are shown in their charging case with a digital display indicating battery status.

Image 3: A close-up view of the charging case's colorful LED high-definition power display, accurately showing the battery levels of both the earbuds and the charging bay.
3. Setup
3.1 Charging the Earbuds and Case
Before first use, fully charge the earbuds and the charging case.
- Connect the provided Micro USB cable to the charging port on the case and the other end to a USB power adapter (not included) or a computer's USB port.
- The LED display on the charging case will indicate the charging status.
- Place the earbuds into the charging case. They will automatically begin charging.
- Once fully charged, the indicators will change or turn off. Disconnect the charging cable.
3.2 Pairing with a Bluetooth Device
- Ensure the earbuds are charged. Take both earbuds out of the charging case. They will automatically power on and enter pairing mode (indicated by flashing lights).
- On your device (smartphone, tablet, etc.), enable Bluetooth.
- Search for available Bluetooth devices. Select "M27" from the list.
- Once connected, the earbuds will indicate successful pairing (e.g., a voice prompt or steady light).
- Note: The earbuds support independent use, meaning either the left or right earbud can be used alone after initial pairing.
4. Operating Instructions
4.1 Touch Controls
The M27 earbuds feature smart touch controls for easy operation.
| Function | Action |
|---|---|
| Power On | Take out of charging case |
| Power Off | Place into charging case |
| Play/Pause Music | Single tap on either earbud |
| Next Track | Double tap on Right earbud |
| Previous Track | Double tap on Left earbud |
| Answer/End Call | Single tap on either earbud |
| Reject Call | Long press on either earbud |
| Activate Voice Assistant | Triple tap on either earbud |
4.2 Gaming Mode / Low Latency
The M27 headphones are designed with low latency for gaming. Specific activation steps for gaming mode are typically integrated with the touch controls. Refer to the table above or experiment with long presses/multiple taps if a dedicated gaming mode is not automatically engaged during gaming.

Image 4: The AE-Smart M27 earbuds and charging case positioned next to a smartphone displaying a gaming scene, illustrating their low-latency capability for an enhanced gaming experience.

Image 5: Two AE-Smart M27 earbuds are shown next to a smartphone displaying a music player interface, highlighting their high-quality wireless audio capabilities and the ability to use earbuds separately.
5. Maintenance
5.1 Cleaning
- Use a soft, dry, lint-free cloth to clean the earbuds and charging case.
- Do not use abrasive cleaners, alcohol, or chemical solvents.
- Gently clean the charging contacts on both the earbuds and the case to ensure proper connection.
5.2 Storage
- When not in use, store the earbuds in their charging case to protect them and keep them charged.
- Store in a cool, dry place, away from extreme temperatures and direct sunlight.
6. Troubleshooting
Common Issues and Solutions
| Problem | Possible Cause / Solution |
|---|---|
| Earbuds not pairing | Ensure earbuds are charged. Turn off and on Bluetooth on your device. Forget "M27" from your device's Bluetooth list and re-pair. |
| Only one earbud working | Place both earbuds back into the charging case, close the lid, wait a few seconds, then take them out again. Ensure both are charged. |
| No sound | Check device volume. Ensure earbuds are connected. Try playing different audio. |
| Charging case not charging | Check USB cable and power adapter. Ensure cable is fully inserted into the Micro USB port. |
| Poor sound quality | Ensure earbuds are within Bluetooth range (up to 20 meters). Remove any obstacles between earbuds and device. |
If the issue persists, please refer to the support section or contact customer service.
7. Specifications
The following are the technical specifications for the AE-Smart M27 Bluetooth Headphones:
| Feature | Detail |
|---|---|
| Product Number | M27 |
| Bluetooth Version | V5.3 |
| Battery Capacity (Case) | 800 mAh |
| Earbud Battery Life (Single Charge) | Up to 3 hours |
| Total Battery Life (with Case) | About 180 hours |
| Standby Time | About 220 hours |
| Impedance | 32Ω |
| Rated Input | 5V |
| Maximum Wireless Range | 10m-20m (About 20 meters) |
| Speaker Size | 8mm |
| Frequency Response | 20Hz-20KHz |
| Charging Port | Micro USB |
| Control Method | Smart touch |
| Noise Reduction Version | CVC8.0 |
| Voice Assistant Built-in | YES |
| Material | Plastic |
*Note: Data on this page comes from the manufacturer's laboratory, and actual usage may vary slightly due to environmental and equipment factors.
8. Warranty and Support
For any issues or inquiries regarding your AE-Smart M27 Bluetooth Headphones, please contact the seller or manufacturer directly. The product comes with standard warranty terms as per local regulations. Please retain your proof of purchase for warranty claims.
If you have any problem, please feel free to contact us, we will reply you within 24 hours.
For support, please refer to the contact information provided with your purchase or visit the official brand website.