1. Introduction
Thank you for purchasing the Condere plus 50" Frameless VIDAA Smart 4K UHD LED TV. This manual provides essential information for setting up, operating, and maintaining your new television. Please read this manual thoroughly before using the TV and retain it for future reference.
Image 1.1: Front view of the Condere plus 50" Frameless VIDAA Smart 4K UHD LED TV with its base stand. The screen displays a beach scene.
2. Important Safety Information
To ensure safe operation and prevent damage, please observe the following safety precautions:
- Do not expose the TV to rain or moisture.
- Do not open the TV casing; refer all servicing to qualified personnel.
- Ensure proper ventilation around the TV.
- Avoid placing the TV near heat sources or in direct sunlight.
- Use only the power cord supplied with the TV.
- Keep the TV away from strong magnetic fields.
- Clean the TV with a soft, dry cloth.
3. Package Contents
Verify that all items are present in the package:
- 1 x Condere Plus - 50'' 4K UHD LED Smart TV
- 1 x Remote control
- 1 x Quick Setup Guide & Warranty
- 2 x AAA Batteries
- 2 x Base Stand
- 2 x Screws
- 4 x Bolt Nuts
4. Setup
4.1 Attaching the Base Stand
- Carefully place the TV screen-down on a soft, flat surface to prevent damage.
- Align each base stand with the corresponding slots on the bottom of the TV.
- Secure each stand using the provided screws and bolt nuts. Ensure they are tightened firmly.
Note: If wall-mounting, consult a professional for installation and ensure proper VESA compatibility.
4.2 Connecting Power
- Plug the power cord into the TV's power input.
- Insert the other end of the power cord into a suitable wall outlet.
4.3 Connecting External Devices (HDMI)
Your TV is equipped with HDMI ports for connecting various external devices such as Blu-ray players, gaming consoles, or set-top boxes.
- Connect an HDMI cable from your external device to an available HDMI port on the TV.
- Power on the external device.
- Use the TV remote to select the corresponding HDMI input source.
5. Operating Instructions
5.1 First-Time Setup (VIDAA Smart TV)
Upon first power-on, the TV will guide you through the initial setup process:
- Select your preferred language.
- Connect to your Wi-Fi network by selecting it from the list and entering the password.
- Follow the on-screen prompts to complete channel scanning and other initial settings.
- You can control your TV with your smartphone through the VIDAA app. Download the app from your device's app store.
5.2 Basic TV Functions
- Power: Press the Power button on the remote control to turn the TV on or off.
- Volume: Use the Volume Up/Down buttons to adjust the sound level.
- Channel: Use the Channel Up/Down buttons to change channels.
- Source: Press the Source button to select input sources (HDMI, AV, TV, etc.).
5.3 Smart TV Features
Your VIDAA Smart TV comes with preinstalled applications and features:
- Preinstalled Apps: Access popular streaming services like Netflix, YouTube, Showmax, and Prime Video directly from the home screen.
- Internet Connectivity: Connect your TV to the internet via Wi-Fi for streaming content and accessing online features.
- App Store: Explore and download additional applications from the VIDAA app store.
5.4 Dolby Vision HDR
Dolby Vision HDR technology enhances picture quality by providing superior brightness, contrast, and color. When playing compatible content, the TV will automatically optimize the display settings for an enhanced viewing experience.
5.5 Sports Mode
The Sports Mode feature is designed to optimize the viewing experience for fast-moving sports content. It detects rapid motion scenes and adjusts picture and sound settings to provide a more immersive stadium-like experience.
6. Maintenance and Care
- Cleaning the Screen: Gently wipe the screen with a soft, lint-free cloth. For stubborn marks, lightly dampen the cloth with water or a specialized screen cleaner (do not spray directly onto the screen).
- Cleaning the Casing: Use a soft, dry cloth to wipe the TV casing. Avoid abrasive cleaners or solvents.
- Power Cord: Regularly check the power cord for any damage.
- Ventilation: Ensure the ventilation openings on the TV are not blocked.
7. Troubleshooting
Before contacting customer support, try the following solutions for common issues:
| Problem | Possible Solution |
|---|---|
| No power | Check if the power cord is securely plugged into the TV and the wall outlet. Ensure the outlet is functional. |
| No picture, but sound is present | Verify the correct input source is selected. Check cable connections to external devices. |
| No sound, but picture is present | Check the volume level and ensure the TV is not muted. Verify audio cable connections if using external speakers. |
| Remote control not working | Replace the batteries in the remote control. Ensure there are no obstructions between the remote and the TV's IR sensor. |
| Cannot connect to Wi-Fi | Ensure your Wi-Fi router is on and functioning. Re-enter the Wi-Fi password carefully. Try restarting both the TV and the router. |
8. Specifications
| Feature | Detail |
|---|---|
| Brand | Generic |
| Model Number | 50V18 |
| Screen Size | 50 Inches |
| Display Technology | LED |
| Resolution | 1080p (Note: Product title states 4K UHD, but specifications list 1080p. User should verify actual resolution.) |
| Refresh Rate | 50/60 Hz |
| Connectivity | HDMI |
| Product Dimensions (DxWxH) | 119D x 9.9W x 73H centimetres |
| Color | black |
Note: Specifications are subject to change without prior notice. For the most accurate and up-to-date information, please refer to the product packaging or manufacturer's official website. There is a discrepancy between the product title (4K UHD) and the listed resolution (1080p) in the specifications. Please confirm the actual resolution of your specific unit.
9. Manufacturer's Warranty
This 50" Smart LED TV comes with a 6-month limited warranty, covering defects in materials and workmanship under normal use conditions. If the TV experiences any performance issues due to manufacturing defects within the warranty period, it will be repaired or replaced at no cost to the customer.
What the Warranty Covers:
- Manufacturing defects in the TV's components (e.g., display, audio, software).
- Internal electrical or functional malfunctions under normal usage conditions.
What the Warranty Does Not Cover:
- Any damage caused by misuse, accidents, or improper installation.
- Physical damage such as cracked screens, dents, or scratches.
- Issues arising from power surges, spills, or exposure to liquids.
- Normal wear and tear, including cosmetic issues like fading or discoloration.
- Accessories such as remote controls, stands, or cables.
How to Make a Warranty Claim:
To make a warranty claim, please contact our customer service team with proof of purchase and a detailed description of the issue. All repairs must be handled by authorized service centers to maintain warranty validity.
10. Customer Support
For further assistance, technical support, or warranty inquiries, please refer to the contact information provided in your Quick Setup Guide or visit the official website of the retailer or manufacturer. Ensure you have your product model number (50V18) and proof of purchase ready when contacting support.
