1. Introduction
The Canon SELPHY QX20 is a compact and portable photo printer designed for printing personalized images directly from your smart devices. Utilizing dye-sublimation printing technology, it produces high-quality, vivid prints with smooth color gradations. A protective overcoat is applied to each print, offering resistance against water, dirt, and fading, ensuring your memories last for up to 100 years when stored in an album.
This manual provides essential information for setting up, operating, maintaining, and troubleshooting your SELPHY QX20 printer.
Image: The Canon SELPHY QX20 compact photo printer in white, shown with a printed photo emerging from the output slot.
2. Setup
2.1. Charging the Printer
The SELPHY QX20 features a built-in battery for portable use. Charge the printer using the provided USB-C charging cord. Connect the USB-C end to the printer and the other end to a compatible USB power adapter (not included) or a computer's USB port. The charge indicator light will show the charging status.
2.2. Installing Paper and Ink Cassette
The SELPHY QX20 uses integrated paper and ink cassette packs, which are sold separately. Ensure you purchase the correct media pack (XC-20L for Card-size or XS-20L for Square-size) as the ink cartridge is designed to work only with its corresponding paper size.
- Open the paper tray cover on the printer.
- Insert the paper pack into the paper tray, ensuring the paper is correctly oriented.
- Insert the ink cassette into its designated slot until it clicks into place.
- Close the paper tray cover.
2.3. Connecting to a Smart Device (Wi-Fi)
The printer connects to your Android or iOS device via Wi-Fi using the Canon SELPHY Photo Layout v4.0 App.
- Download the Canon SELPHY Photo Layout v4.0 App from your device's app store (App Store for iOS, Google Play for Android).
- Turn on the SELPHY QX20 printer.
- Open the SELPHY Photo Layout App on your smart device and select 'Add Printer'.
- Use the app to scan the QR code displayed on the printer's screen or located on a sticker on the printer itself. This will establish a Wi-Fi connection.
- Once connected, the app will indicate that the printer is ready for use.
Image: A visual guide showing four steps to connect the printer: 1. Download app, 2. Select printer, 3. Scan QR code, 4. Ready to use.
3. Operating the Printer
3.1. Using the SELPHY Photo Layout App
The SELPHY Photo Layout App is your primary interface for printing and customizing photos.
- Photo Selection: Browse your device's photo gallery to select images for printing.
- Editing Tools: The app offers various tools to enhance your photos, including filters, stickers, text, and frames.
- Layout Options: Create collages or choose different print layouts.
- Print Settings: Adjust brightness, contrast, and other print-specific settings before sending to the printer.
Image: Multiple smartphone screens displaying the Canon SELPHY Photo Layout App, showcasing photo selection, collage creation, and editing options.
3.2. Printing Process
Once you have selected and customized your photo in the app, tap the 'Print' button. The printer will begin the dye-sublimation process, which typically takes approximately 40 seconds per print. Prints are instantly dry, marker-ready, and water-resistant upon completion.
3.3. Print Sizes and Border Options
The SELPHY QX20 supports two print sizes:
- Card Size: 2.1" x 3.4" (XC-20L paper)
- Square Size: 2.7" x 2.7" (XS-20L paper)
Both paper types feature a sticker backing for easy application in journals or scrapbooks.
Image: A visual comparison of the two available print sizes: Card Size (2.1"x3.4") and Square Size (2.7"x2.7").
The app also allows you to choose between bordered and borderless printing options. Note that for some print types, a small border may still be present, particularly at the bottom of the print.
Image: Examples of prints with 'Border' and 'Borderless' options, showing how images appear with and without white margins.
4. Maintenance
4.1. General Care
To ensure optimal performance and longevity of your SELPHY QX20 printer:
- Keep the printer clean by gently wiping its exterior with a soft, dry cloth.
- Avoid exposing the printer to extreme temperatures, humidity, or direct sunlight.
- Store the printer in a safe place to prevent physical damage.
4.2. Replacing Paper and Ink
When the paper or ink runs out, you will need to replace the entire media pack (paper and ink cassette). The ink cartridge is calibrated to print the same number of photos as the paper included in the pack. It is crucial to use media packs specifically designed for the SELPHY QX20 and to match the ink cassette with the correct paper size (Card or Square).
5. Troubleshooting
If you encounter issues with your SELPHY QX20 printer, refer to the following common solutions:
- Printer Not Connecting: Ensure the printer is powered on and fully charged. Re-scan the QR code in the SELPHY Photo Layout App to re-establish the Wi-Fi connection. Check your smart device's Wi-Fi settings.
- Poor Print Quality: Verify that the correct paper and ink cassette are properly installed and that they match the desired print size. Adjust image brightness and contrast settings within the SELPHY Photo Layout App before printing, as some images may appear darker when printed.
- Prints Not Ejecting: Check for any paper jams or obstructions in the paper output slot. Ensure the paper tray is correctly inserted.
- Unexpected Borders: While the printer offers 'borderless' options, some print types or app settings may result in a small border. This is normal operation for certain configurations.
- Printer Not Responding: Try turning the printer off and then on again. If the issue persists, ensure the battery is charged.
6. Specifications
| Product Dimensions | 5.7"D x 4"W x 1.3"H |
| Item Weight | 1.41 pounds |
| Connectivity Technology | Wi-Fi |
| Printing Technology | Dye Sublimation |
| Controller Type | Android, iOS (via App) |
| Maximum Media Size | 2.1 x 3.4 inches (Card), 2.7 x 2.7 inches (Square) |
| Maximum Color Print Resolution | 300 dpi |
| Maximum Black and White Print Resolution | 300 dpi |
| Max Input Sheet Capacity | 20 sheets |
| Included Components | Compact Printer & charging cord (paper is not included) |
| Model Number | 6753C001 |
| UPC | 013803380088 |
Image: The Canon SELPHY QX20 printer with its dimensions (5.7"D x 4"W x 1.3"H) and weight (1 LB) clearly labeled.
7. Warranty Information
The Canon SELPHY QX20 Compact Photo Printer comes with a limited warranty. For detailed information regarding warranty coverage, terms, and conditions, please refer to the warranty documentation included with your product or visit the official Canon support website.
8. Support
For further assistance, technical support, or to access additional resources such as FAQs and driver downloads, please visit the official Canon support website. You can typically find support contact information and product-specific resources by searching for 'Canon SELPHY QX20 support' on your preferred search engine.
