1. Introduction
This manual provides detailed instructions for the installation, operation, maintenance, and troubleshooting of the LINOVISION Industrial Teltonika 5G Cellular Router RUTM50. This device is designed for robust and reliable internet connectivity in industrial environments, supporting 5G and 4G LTE networks with advanced features like dual SIM, dual-band Wi-Fi, and integrated GPS/GNSS.
2. Package Contents
Verify that all items listed below are present in your product package. If any items are missing or damaged, please contact LINOVISION support.
Figure 2.1: Package Contents. This image displays the RUTM50 router, 18W PSU, four mobile antennas, two WiFi antennas, one GNSS antenna, an Ethernet cable, a SIM adapter kit, and the user manual.
- 1x RUTM50 5G Cellular Router
- 1x 18W Power Supply Unit (PSU)
- 4x Mobile Antennas (SWIVEL, SMA Male)
- 2x WiFi Antennas (Magnetic Mount, RP-SMA Male, 1.5M Cable)
- 1x GNSS Antenna (Adhesive, SMA Male, 3M Cable)
- 1x Ethernet Cable (1.5 M)
- 1x SIM Adapter Kit
- 1x User Manual
3. Product Overview
3.1 Panel View
Familiarize yourself with the ports, indicators, and buttons on the RUTM50 router.
Figure 3.1: Front and Rear Panel View. The front panel includes WAN Type LEDs, Mobile Network Type LEDs, Mobile Signal Strength LEDs, SIM Card Slots, Power Input, Ground Port, Digital Input/Output, Reset Button, Wi-Fi Band LEDs, 4 Gigabit LAN Ports, and 1 Gigabit WAN Port. The rear panel shows Mobile MAIN Antenna Connectors, GPS Antenna Connector, Wi-Fi Antenna Connectors, Grounding Screw, and a USB Type A Port.
- Power Input (9-50V DC): Connect the provided power adapter.
- Ground Port: For grounding the device.
- Digital Input/Output (DI/DO): For external device control or monitoring.
- WAN Type LEDs: Indicate the active WAN connection type.
- Mobile Network Type LEDs: Show 3G, 4G, or 5G network status.
- Mobile Signal Strength LEDs: Indicate the strength of the cellular signal.
- SIM Card Slots (SIM1, SIM2): Insert your Nano-SIM cards here.
- Reset Button: Used to reset the device to factory defaults or reboot.
- Wi-Fi Band LEDs: Indicate 2.4GHz and 5GHz Wi-Fi activity.
- LAN Ports (LAN1-LAN4): Four Gigabit Ethernet ports for local network devices.
- WAN Port: One Gigabit Ethernet port, configurable as an additional LAN port.
- Mobile MAIN Antenna Connectors: Connect cellular antennas.
- GPS Antenna Connector: Connect the GNSS antenna for location services.
- Wi-Fi Antenna Connectors: Connect Wi-Fi antennas.
- USB Type A Port: For connecting USB devices.
4. Key Features
4.1 5G Ultra-high Speed Connectivity
The RUTM50 supports both SA (Standalone) and NSA (Non-Standalone) 5G modules, offering ultra-high-speed data transfer. It features LTE CAT19 for speeds up to 3.4Gbps Download and 550Mbps Upload, and is backward compatible with 4G networks (1.6Gbps DL/200Mbps UL).
Figure 4.1: 5G Ultra-high Speed. This image highlights the router's capability to achieve speeds up to 3.4 Gbps with its 5G module, supporting SA and NSA 5G, LTE CAT19, and Dual Band Wi-Fi 5.
4.2 Dual SIM Cards and Automated Failover
For enhanced reliability, the RUTM50 features dual SIM card slots, allowing for redundant cellular connections. The automated failover mechanism ensures an uninterrupted connection by seamlessly switching between Ethernet, cellular (two SIM cards), and Wi-Fi connections if one fails.
Figure 4.2: Dual SIM Cards. This image illustrates the two SIM card slots (SIM1 and SIM2) on the router, indicating support for dual cellular connections.
Figure 4.3: Automated Failover. This diagram shows how the router maintains an uninterrupted connection by automatically switching between 5G SIM 1, 5G SIM 2, Wi-Fi, and wired Ethernet connections.
4.3 Gigabit Ethernet Ports
The router is equipped with five Gigabit Ethernet ports: one 10/100/1000 Mbps WAN port (configurable as LAN) and four 10/100/1000 Mbps LAN ports, providing high-speed wired connectivity for multiple devices.
Figure 4.4: 5 Gigabit Ethernet Ports. This image highlights the five high-speed Ethernet ports available on the RUTM50 router.
4.4 Network Certifications
The RUTM50 is certified by major North American carriers including Verizon, AT&T, and T-Mobile, ensuring compatibility and reliable performance on their 5G/4G LTE CAT19 wireless networks.
Figure 4.5: Certified by Verizon, AT&T, T-Mobile. This image displays the certification logos for Verizon, AT&T, and T-Mobile, confirming the router's compatibility with these networks. Frequency bands for 5G NR NSA, 5G NR SA, 4G (LTE-FDD), and 4G (LTE-TDD) are also listed.
4.5 Dual Band Wi-Fi 5
The router complies with 802.11b/g/n/ac standards, offering dual-band Wi-Fi 5 with maximum speeds up to 300Mbps (2.4GHz) and 867Mbps (5GHz). It supports up to 150 simultaneous connections.
Figure 4.6: Dual Band Wi-Fi 5. This image visually represents the router's dual-band Wi-Fi 5 capabilities, supporting 802.11b/g/n/ac standards with speeds up to 300Mbps (2.4GHz) and 867Mbps (5GHz).
4.6 Built-in GPS and GNSS
Integrated GPS and GNSS (Galileo, Glonass, QZSS, and Beidou) provide real-time location tracking capabilities for remote assets. Note that GPS functionality requires matching antenna accessories for optimal performance.
Figure 4.7: Built-in GPS and GNSS. This image depicts the router with graphical representations of GPS and GNSS signals, indicating its integrated location tracking features.
4.7 Industrial Design
Constructed with an aluminum housing, the RUTM50 is designed for harsh industrial environments. It supports a wide voltage input of 9-50V DC and operates within a broad temperature range of -40°F to 167°F (-40°C to 75°C), with 10% to 90% non-condensing humidity.
Figure 4.8: Industrial Design. This image illustrates the router's robust features, including its wide operating temperature range (-40°C to 75°C), 10-90% non-condensing humidity tolerance, metal enclosure, and 9-50V DC wide voltage input.
5. Setup Instructions
5.1 SIM Card Installation
- Ensure the router is powered off.
- Locate the SIM card slots on the front panel.
- Insert your Nano-SIM cards into the SIM1 and/or SIM2 slots until they click into place. Ensure the gold contacts face downwards.
5.2 Antenna Connection
- Connect the four mobile antennas to the 'MOBILE' connectors on the rear panel.
- Connect the two Wi-Fi antennas to the 'WIFI' connectors.
- Connect the GNSS antenna to the 'GPS' connector.
- Ensure all antenna connections are finger-tight.
5.3 Power Connection
- Connect the 18W PSU to the power input port (9-50V DC) on the front panel.
- Plug the PSU into a suitable power outlet. The 'PWR' LED should illuminate.
5.4 Initial Access
- Connect a computer to one of the LAN ports using an Ethernet cable.
- Open a web browser and navigate to the router's default IP address (refer to the quick start guide or device label for the default IP).
- Enter the default username and password to access the web interface for configuration.
6. Operating Instructions
6.1 Network Configuration
Once logged into the web interface, configure your internet connection:
- Cellular (5G/4G): Navigate to the 'Network' > 'Mobile' section. Ensure your SIM cards are detected and configure APN settings if required by your carrier.
- Wired WAN: If using an Ethernet WAN connection, go to 'Network' > 'WAN' and configure DHCP, Static IP, or PPPoE settings as provided by your ISP.
6.2 Wi-Fi Configuration
To set up your wireless networks:
- Go to 'Network' > 'Wireless' in the web interface.
- Configure your 2.4GHz and 5GHz Wi-Fi networks (SSID, password, security type).
- Enable or disable Wi-Fi as needed.
6.3 Remote Management System (RMS)
The RUTM50 supports Teltonika's Remote Management System (RMS) for remote monitoring, access, and VPN services. An RMS license is purchased separately. Refer to the Teltonika RMS documentation for detailed setup and usage.
Figure 6.1: RMS Services. This image shows a graphical user interface for a Remote Management System, indicating its capabilities for remote management, access, and VPN services (RMS license purchased separately).
7. Maintenance
7.1 Firmware Updates
Regularly check for and install firmware updates to ensure optimal performance, security, and access to new features. Firmware updates can typically be performed via the router's web interface under the 'System' > 'Firmware' section. Always back up your configuration before updating firmware.
7.2 Cleaning
Keep the router clean and free from dust. Use a soft, dry cloth for cleaning. Avoid using liquid cleaners or solvents, as these can damage the device.
7.3 Environmental Considerations
Ensure the router operates within its specified temperature and humidity ranges (-40°F to 167°F / -40°C to 75°C, 10% to 90% non-condensing humidity) to prevent damage and ensure stable operation.
8. Troubleshooting
8.1 No Internet Connection
- Check SIM Cards: Ensure SIM cards are correctly inserted and active with your carrier.
- Signal Strength: Verify mobile signal strength via the LEDs or web interface. Relocate antennas or the router for better reception if needed.
- WAN Settings: Confirm that cellular or wired WAN settings (APN, IP configuration) are correct.
- Failover Status: Check the automated failover status in the web interface to see which connection is active.
8.2 Weak Wi-Fi Signal or Connectivity Issues
- Antenna Placement: Ensure Wi-Fi antennas are properly connected and positioned for optimal coverage.
- Interference: Minimize interference from other electronic devices or physical obstructions.
- Channel Selection: In the web interface, try changing Wi-Fi channels to avoid congestion.
8.3 Device Not Powering On
- Power Supply: Verify the power adapter is securely connected to both the router and a working power outlet.
- Voltage: Ensure the power source provides voltage within the 9-50V DC range.
8.4 Forgetting Login Credentials
If you forget the router's login credentials, you can perform a factory reset using the reset button. Refer to the quick start guide for specific instructions on performing a factory reset.
9. Specifications
Below are the key technical specifications for the LINOVISION Industrial Teltonika 5G Cellular Router RUTM50.
Figure 9.1: Router Dimensions. This image provides the physical dimensions of the RUTM50 router: 5.21" (132mm) length, 3.78" (95.1mm) width, and 1.74" (44.2mm) height, with a weight of 519g (1.14lb).
| Feature | Specification |
|---|---|
| Model Name | RUTM50 |
| Connectivity Technology | 5G, 4G LTE, Wi-Fi |
| Router Network Type | Cellular (5G & 4G) |
| Data Transfer Rate | 3.4 Gigabits Per Second (DL), 550 Megabits Per Second (UL) |
| LAN Port Bandwidth | 10/100/1000 Mbps |
| Number of Ports | 5 (1x WAN/LAN, 4x LAN) |
| Wireless Communication Standard | 802.11ac, 802.11b, 802.11g, 802.11n (Wi-Fi 5) |
| Frequency Band Class | Dual-Band (2.4GHz & 5GHz) |
| Number of Antennas | 7 (Mobile, Wi-Fi, GPS) |
| Special Features | Built-in GPS and GNSS, Dual SIM Cards, Automated Failover |
| Operating System | RouterOS |
| Security Protocol | WPA2 |
| Power Input | 9-50V DC |
| Operating Temperature | -40°F ~ 167°F (-40°C ~ 75°C) |
| Housing Material | Aluminum |
| Has Security Updates | Yes |
10. Warranty
The LINOVISION Industrial Teltonika 5G Cellular Router RUTM50 comes with a 1-year warranty from the date of purchase. This warranty covers manufacturing defects and ensures the product meets its specified performance. For warranty claims, please retain your proof of purchase and contact LINOVISION support.
11. Support
LINOVISION is committed to providing excellent customer support. For technical assistance, troubleshooting, or any inquiries regarding your RUTM50 router, please utilize the following resources:
- US Local Technical Support: Available via phone and email during business hours.
- Global After-Hour Support: For assistance outside of US business hours.
Please refer to the LINOVISION official website or the contact information provided with your product for the most current support details.
Figure 11.1: US Local Support. This image shows a map of the United States with a pin indicating Plano, TX, emphasizing LINOVISION's US local technical support via phone and email.