DXchip KVM8202DH 8K Displayport 1.4 + HDMI 2.1 Dual Monitor KVM Switch User Manual

Introduction

This manual provides detailed instructions for the installation, operation, and maintenance of your DXchip KVM8202DH 8K Displayport 1.4 + HDMI 2.1 Dual Monitor KVM Switch. This device allows two computers to share two monitors and four USB 3.0 peripheral devices, enhancing workspace efficiency.

Package Contents

Please verify that all items listed below are included in your package. If any items are missing or damaged, please contact customer support.

• DXchip KVM8202DH 8K DP + HDMI Dual Monitor KVM Switch (x1)
• USB 3.0 Cable (x2)
• Wired Remote Controller (x1)
• 12V Power Adapter (x1)
• User Manual (x1)

Product Features

• Dual Monitor Support: Connects two computers to two monitors using DisplayPort 1.4 and HDMI 2.1 inputs.
• High Resolution: Supports resolutions up to 8K@60Hz and 4K@144Hz for clear visuals.
• USB 3.0 Connectivity: Features four USB 3.0 ports for connecting peripherals such as keyboards, mice, printers, scanners, and USB drives with a 5Gbps transfer rate.
• Multiple Switching Methods: Switch between connected computers using a physical button on the KVM unit or the included wired remote controller.
• Wide Compatibility: Compatible with various operating systems including Windows, Vista, XP, Mac OS, Linux, and Unix, and devices like PCs, laptops, PS5, PS4, and TV boxes.
• External Power: Includes a 12V power port for stable operation, especially when using high-power USB devices.

Setup Instructions

Follow these steps to properly set up your KVM switch:

1. Pre-connection Check: Before connecting the KVM switch, connect your computers/laptops directly to your monitors to confirm that your systems support multi-display configurations.
2. Power Off Devices: Ensure all computers and monitors are powered off before making any connections.
3. Connect Monitors to KVM:
   • Connect Monitor A to the KVM's "OUT A DP" and "OUT A HD" ports.
   • Connect Monitor B to the KVM's "OUT B DP" and "OUT B HD" ports.
   • Important: Use qualified DisplayPort 1.4 and HDMI 2.1 cables to achieve 8K@60Hz/4K@144Hz resolutions.
4. Connect Computers to KVM:
   • For PC1: Connect PC1's DisplayPort output to KVM's "INPUT A1 DP" and PC1's HDMI output to KVM's "INPUT B1 HD". Connect PC1's USB 3.0 port to KVM's "USB-A INPUT A1".
   • For PC2: Connect PC2's DisplayPort output to KVM's "INPUT A2 DP" and PC2's HDMI output to KVM's "INPUT B2 HD". Connect PC2's USB 3.0 port to KVM's "USB-A INPUT A2".
   • Note: Each PC must have one DisplayPort and one HDMI port for dual monitor output.
5. Connect USB Peripherals: Connect your keyboard, mouse, and other USB 3.0 devices to the USB 3.0 ports on the front of the KVM switch.
6. Connect Wired Remote: Plug the wired remote controller into the designated port on the KVM switch.
7. Power Connection: Connect the 12V power adapter to the KVM switch and then to a power outlet. Ensure the KVM's power switch is in the "ON" position.
8. Power On: Power on your monitors and then your computers.

Operating Instructions

Once the KVM switch is set up, you can easily switch between your connected computers and manage display modes.

Switching Between Computers

You have two methods to switch between PC1 and PC2:

• Button Switching: Press the "SELECT" button on the front panel of the KVM switch to toggle between PC1 and PC2.
• Wired Remote Switching: Press the button on the wired remote controller to switch between PC1 and PC2. This is convenient for placing the KVM unit out of sight.

Configuring Display Modes

After connecting the KVM switch, you can configure your display output modes:

• Extend Mode: To extend your desktop across two monitors, press "Windows + P" on your keyboard and select "Extend". This allows you to have different content on each screen.
• Duplicate Mode: To mirror the same content on both monitors, press "Windows + P" on your keyboard and select "Duplicate".

Troubleshooting

If you encounter issues with your KVM switch, please refer to the following common solutions:

• No Display/Signal:
  • Ensure all DisplayPort and HDMI cables are securely connected to both the KVM switch and your monitors/computers.
  • Verify that the correct input source is selected on your monitors.
  • Confirm that your computers are powered on and outputting a signal.
  • Check if your computers support multi-display by connecting them directly to the monitors.
  • Press the power switch on the KVM to restart it, allowing for signal re-recognition.
  • Ensure you are using qualified DP 1.4 and HDMI 2.1 cables.
• USB Devices Not Working:
  • Ensure the USB 3.0 cables from each PC are connected to the KVM switch to power it and transfer USB data.
  • Verify that the 12V power adapter is connected and providing power to the KVM, especially for high-power USB devices.
  • Try connecting the USB device directly to the computer to confirm it is functional.
• Incorrect Resolution/Refresh Rate:
  • Ensure your monitors and graphics cards support the desired resolution and refresh rate (e.g., 8K@60Hz or 4K@144Hz).
  • Use high-quality DisplayPort 1.4 and HDMI 2.1 cables. Lower quality or older cables may limit performance.
  • Update your graphics card drivers on both computers.
• Switching Delays or Instability:
  • Ensure all cables are securely connected. Loose connections can cause intermittent issues.
  • Restart the KVM switch using its power button.
  • Ensure the 12V power adapter is correctly connected and functioning.

Specifications

Maintenance

To ensure the longevity and optimal performance of your KVM switch, follow these maintenance guidelines:

• Cleaning: Use a soft, dry cloth to clean the exterior of the device. Avoid using liquid cleaners or abrasive materials.
• Ventilation: Ensure the KVM switch is placed in a well-ventilated area to prevent overheating. Do not block any ventilation openings.
• Cable Management: Keep cables organized and free from kinks or excessive bending to prevent damage and ensure stable connections.
• Storage: When not in use for extended periods, store the device in a cool, dry place away from direct sunlight and extreme temperatures.

Warranty and Support

DXchip provides comprehensive after-sale support to ensure your KVM switch operates smoothly. For any questions during setup, technical assistance, or warranty inquiries, please contact our dedicated customer service team.

Please refer to the warranty information provided with your purchase for specific details regarding coverage and duration.

For support, visit the official DXchip website or contact the seller directly through your purchase platform.