1. Introduction
This user manual provides comprehensive instructions for the setup, operation, and maintenance of your Hisense 65-Inch Class QLED 4K S7N CanvasTV. Please read this manual thoroughly before operating your television and retain it for future reference.
The Hisense CanvasTV is designed to seamlessly integrate into your living space, offering both a high-quality viewing experience and the ability to display artwork when not in use. Its Hi-Matte Display minimizes glare, and the UltraSlim Wall Mount allows for a flush installation, mimicking a framed painting.
2. Important Safety Information
Always follow basic safety precautions when using this product to reduce the risk of fire, electric shock, or injury.
- Do not expose this appliance to rain or moisture.
- Do not remove the cover. Refer servicing to qualified personnel only.
- Ensure proper ventilation. Do not block any ventilation openings.
- Protect the power cord from being walked on or pinched.
- Unplug the TV during lightning storms or when unused for long periods.
3. What's in the Box
Verify that all components are present and in good condition upon unpacking.
- Hisense 65-Inch Class QLED 4K S7N CanvasTV (Model: 65S7N)
- Power Cable
- Remote Control
- UltraSlim Wall Mount Kit (including screws and anchors)
- Tabletop Feet (optional, for non-wall mount setup)
- User Manual (this document)
- 2 AAA batteries (for remote control)
Image: Hisense CanvasTV S7N Series, showcasing its art mode functionality with a painting displayed on screen. The TV features a light-colored frame.
4. Setup
4.1 Wall Mounting (Recommended)
The Hisense CanvasTV is designed for a flush wall-mount installation. The UltraSlim Wall Mount kit is included for this purpose. It is highly recommended to have two people for installation due to the size and weight of the television.
- Identify Mounting Location: Choose a wall location with appropriate stud support. Use a stud finder to locate wooden studs for secure mounting.
- Attach Wall Mount Brackets to TV: On the back of the TV, locate the two mounting points. These points have guides that help align the brackets. Secure the wall mount brackets to the TV using the provided screws.
- Install Wall Plate: Secure the wall plate to the wall studs using the large screws and anchors provided in the kit. Ensure the wall plate is level.
- Hang the TV: With assistance, carefully lift the TV and align the brackets on the TV with the wall plate. The brackets are designed to hook onto the wall plate. Ensure both sides are securely engaged.
- Connect Cables: Connect the power cable and any other necessary input cables (HDMI, Ethernet, etc.). The TV's slim design allows for discreet cable management.
Image: Diagram showing the dimensions of the Hisense CanvasTV S7N Series (D 1.4", L 57.1", H 32.8" for the 65-inch model) and an image of the remote control. This illustrates the TV's slim profile.
Image: Close-up view of the Hisense CanvasTV S7N Series mounted flush against a wall, highlighting the UltraSlim Wall Mount feature. The TV's thin profile is visible.
4.2 Tabletop Installation (Optional)
If you prefer not to wall mount, the TV includes tabletop feet for stable placement on a flat surface.
- Attach Feet: Carefully lay the TV face down on a soft, clean surface. Attach the two tabletop feet to the designated slots on the bottom of the TV using the provided screws.
- Position TV: Carefully lift the TV and place it on your desired tabletop surface, ensuring it is stable and level.
- Connect Cables: Connect the power cable and any other necessary input cables.
Video: This video demonstrates the unboxing and wall mounting process for the Hisense CanvasTV. It shows the contents of the box, including the wall mount kit and optional feet, and provides a visual guide to attaching the mounts to the TV and hanging it on the wall. The video also highlights the TV's art mode and power-saving features.
5. Operating Your CanvasTV
5.1 Initial Power On and Setup Wizard
After connecting the power cable, press the power button on the remote control or the TV itself. The TV will guide you through an initial setup wizard, including:
- Language selection
- Network connection (Wi-Fi or Ethernet)
- Google Account sign-in (for Google Smart TV features)
- Channel scanning (for antenna/cable connections)
5.2 Art Mode Functionality
The CanvasTV's signature feature is its Art Mode, which transforms the TV into a display for artwork when not actively watching content. This mode utilizes the Hi-Matte Display to reduce glare and provide a realistic art viewing experience.
- Accessing Art Mode: Art Mode can be activated via a dedicated button on the remote or through the TV's main menu.
- Artwork Selection: Choose from a pre-loaded collection of iconic masterpieces or upload your own images. You can select a single piece or create a slideshow.
- Power Saving: The TV features a presence sensor. If no one is detected in the room for a period, the TV will automatically power down to save energy. It will power back on and resume Art Mode when presence is detected.
Image: The Hisense CanvasTV S7N Series displaying a painting in Art Mode, seamlessly blending into a home environment as a framed artwork.
Image: A split image demonstrating the effectiveness of the Hi-Matte Display on the Hisense CanvasTV S7N Series compared to a conventional glossy screen. The Hi-Matte side shows significantly reduced glare, enhancing the art viewing experience.
5.3 Smart TV Features (Google TV)
Your CanvasTV is powered by Google TV, providing access to a vast array of streaming services, apps, and voice control capabilities.
- Supported Internet Services: Disney Plus, Hulu, Netflix, Prime Video, YouTube, and many more available through the Google Play Store.
- Voice Assistance: Utilize Google Assistant for voice commands to search for content, control smart home devices, and get information.
- Chromecast Built-in: Cast content directly from your compatible mobile devices to the TV.
5.4 Gaming Features (144Hz Game Mode PRO)
For an enhanced gaming experience, the CanvasTV features 144Hz Game Mode PRO.
- High Refresh Rate: Enjoy smoother motion and reduced input lag with a 144Hz refresh rate.
- Variable Refresh Rate (VRR): Supports VRR from 48Hz to 144Hz, ensuring tear-free and fluid gameplay.
6. Maintenance
6.1 Cleaning the TV
- Screen: Gently wipe the screen with a soft, lint-free cloth. For stubborn marks, use a screen cleaning solution specifically designed for electronics, applied to the cloth, not directly to the screen.
- Frame and Body: Wipe with a soft, dry cloth. Avoid using abrasive cleaners or solvents.
6.2 Changing the Frame
The CanvasTV features a magnetic frame that can be easily switched to match your decor. The TV comes with a teak frame, with white or walnut frames sold separately.
- To remove: Gently pull the frame away from the TV.
- To attach: Align the new frame with the edges of the TV; the magnets will snap it into place.
Image: The Hisense CanvasTV S7N Series showcasing its interchangeable magnetic frames. A teak frame is shown attached, with white and walnut frame options nearby, illustrating the customization feature.
7. Troubleshooting
Before contacting customer support, try the following solutions for common issues:
| Problem | Possible Solution |
|---|---|
| No Power | Ensure the power cable is securely connected to both the TV and a working power outlet. Try a different outlet. |
| No Picture/Sound | Check input source (HDMI, AV, etc.). Verify cable connections. Restart connected devices. |
| Wi-Fi Connection Issues | Restart your router and modem. Check Wi-Fi password. Ensure TV is within range of the router. |
| Remote Control Not Working | Replace batteries (2 AAA batteries required). Ensure no obstructions between remote and TV. |
| Art Mode Not Activating/Staying On | Check ambient light sensor settings. Ensure no obstructions are blocking the presence sensor. |
8. Specifications
| Feature | Detail |
|---|---|
| Brand | Hisense |
| Model Number | 65S7N |
| Screen Size | 65 Inches (166 cm visible diagonal) |
| Display Technology | QLED 4K with Hi-Matte Display |
| Resolution | 4K UHD |
| Refresh Rate | 144 Hz (Game Mode PRO) |
| HDR Support | Dolby Vision HDR |
| Smart TV Platform | Google TV |
| Connectivity | Bluetooth, Ethernet, HDMI, USB, Wi-Fi |
| Audio | Multi-Channel Surround Sound (2.0.2) |
| Dimensions (Product) | 1.4 x 57.1 x 32.8 inches |
| Weight (Item) | 63.5 pounds |
| Power Consumption | 200 watts |
9. Warranty and Support
For warranty information and customer support, please refer to the official Hisense website or the warranty card included with your product. You can also visit the Amazon Customer Support page for general assistance.
It is important to purchase your Hisense product from an authorized dealer to ensure valid warranty coverage. Keep your proof of purchase for any warranty claims.
