Introduction
This manual provides detailed instructions for the operation and maintenance of your POMUIC W23 Wireless Earbuds. Please read this manual thoroughly before use to ensure proper functionality and longevity of your device.
What's in the Box
Upon unboxing, verify that all items listed below are present:
- W23 Wireless Earbuds (Left and Right)
- Charging Case
- USB-C Charging Cable
- User Manual
Setup
Initial Charging
Before first use, fully charge the earbuds and the charging case.
- Place both earbuds into the charging case.
- Connect the USB-C charging cable to the charging port on the case and to a power source.
- The dual LED display on the case will show the battery level and charging status. A full charge typically takes approximately 1.5 hours.

Image: The POMUIC W23 Wireless Earbuds resting in their charging case, which features a digital LED display indicating a full charge (100%).

Image: A visual representation of the POMUIC W23 Wireless Earbuds' battery life, showing the charging case providing up to 40 hours of total playtime and individual earbuds offering 7 hours per charge.
Pairing with a Device
The earbuds utilize Bluetooth 5.3 for a stable and efficient connection.
- Ensure the earbuds are charged.
- Open the charging case. The earbuds will automatically enter pairing mode.
- On your device (smartphone, tablet, laptop), navigate to the Bluetooth settings.
- Search for available devices and select "W23" from the list.
- Once connected, the earbuds will automatically pair with your device when the case is opened for subsequent uses.

Image: The POMUIC W23 Wireless Earbuds and their charging case positioned beside a smartphone displaying its Bluetooth settings, illustrating the pairing process.
Operating Instructions
Touch Controls
The W23 earbuds feature smart touch controls for various functions:

Image: A detailed diagram illustrating the touch control functions for both the left and right POMUIC W23 Wireless Earbuds, including actions like tap, double tap, and press-and-hold for playback, volume, and call management.
| Action | Left Earbud (L) | Right Earbud (R) |
|---|---|---|
| Play/Pause | Tap Twice | Tap Twice |
| Previous Track | Press and Hold 2s | N/A |
| Next Track | N/A | Press and Hold 2s |
| Volume Down | Tap Once | N/A |
| Volume Up | N/A | Tap Once |
| Answer/End Call | Tap Once | Tap Once |
| Reject Call | Press and Hold 2s | Press and Hold 2s |
| Activate Voice Assistant | Tap 3 Times | Tap 3 Times |
Making Calls
The earbuds are equipped with 4 noise-canceling microphones for clear communication.
- To answer an incoming call, tap either earbud once.
- To end an active call, tap either earbud once.
- To reject an incoming call, press and hold either earbud for 2 seconds.

Image: A person wearing POMUIC W23 Wireless Earbuds while engaged in a call, accompanied by a graphic illustrating the 40dB noise reduction capability for clearer conversations.
Compatibility
The W23 wireless earbuds are compatible with a wide range of Bluetooth-enabled devices, including:
- Smartphones (iOS and Android)
- Tablets
- Laptops
- Computers
- Car Audio Systems
- Music Production Equipment
- Televisions (with Bluetooth audio output)

Image: The POMUIC W23 Wireless Earbuds charging case displayed amidst a collection of compatible electronic devices, including smartphones, tablets, and laptops, highlighting their broad connectivity.
Maintenance
Cleaning
- Regularly clean the earbuds and charging case with a soft, dry, lint-free cloth.
- Avoid using abrasive materials, solvents, or chemical cleaners.
- Gently remove any earwax or debris from the earbud grilles using a small, soft brush or cotton swab.
Water Resistance
The earbuds feature an IPX7 nano-coating, providing resistance against sweat and rain. This rating means they can withstand immersion in up to 1 meter of water for 30 minutes. However, they are not designed for swimming or prolonged submersion.

Image: The POMUIC W23 Wireless Earbuds shown with water droplets on their surface, visually representing their IPX7 waterproof capability, suitable for resisting sweat and rain.
Storage
Store the earbuds in their charging case when not in use to protect them and ensure they remain charged.
Troubleshooting
| Problem | Possible Cause | Solution |
|---|---|---|
| Earbuds not pairing | Low battery; not in pairing mode; device Bluetooth off. | Ensure earbuds are charged. Open the charging case to activate pairing mode. Turn on Bluetooth on your device and select "W23". |
| Only one earbud working | One earbud not charged; connection issue. | Place both earbuds back into the charging case, close it, then open it again. Ensure both are charged. Re-pair if necessary. |
| Poor sound quality | Earbuds dirty; weak Bluetooth signal; incorrect fit. | Clean the earbud grilles. Move closer to your connected device. Adjust earbud position for a secure fit. |
| Charging case not charging | Cable issue; power source issue. | Ensure the USB-C cable is securely connected. Try a different USB-C cable or power adapter. |
| Touch controls unresponsive | Temporary software glitch; dirty sensor. | Place earbuds back in the case and close it for a few seconds, then try again. Clean the touch sensor area on the earbuds. |
Specifications
| Feature | Detail |
|---|---|
| Model Name | W23 |
| Bluetooth Version | 5.3 |
| Connectivity Technology | Wireless |
| Audio Driver Size | 13.4 mm |
| Noise Control | Adaptive Noise Cancellation (4 ENC Mics) |
| Playtime (Earbuds) | Up to 7 hours per charge |
| Total Playtime (with Case) | Up to 40 hours |
| Charging Time | Approx. 1.5 hours |
| Charging Port | USB-C |
| Water Resistance Rating | IPX7 |
| Earbud Weight | Approx. 4g per earbud |
| Control Type | Smart Touch Control |
| Frequency Range | 20-20,000 Hz |
| Bluetooth Range | 10 Meters |

Image: An exploded view diagram showcasing the internal structure of the POMUIC W23 earbud, emphasizing its 13.4mm dynamic driver for enhanced sound quality.

Image: A diagram illustrating the ergonomic design and lightweight nature of the earbud, showing how it fits securely and comfortably within the human ear.
Warranty and Support
POMUIC offers a 2-year warranty for the W23 Wireless Earbuds. For any questions, returns, or technical assistance, please contact our customer support team. We aim to provide a response within 24 hours.
Please refer to the contact information provided in your product packaging or visit the official POMUIC website for support details.




