1. Introduction
This manual provides detailed instructions for the installation, operation, and maintenance of your Active Pixel 4G Solar Powered Dual Lens Security Camera. Please read this manual thoroughly before using the product to ensure proper function and safety. This camera is designed for outdoor surveillance, featuring 4G connectivity, solar power, dual lenses for 10x zoom, 2-way audio, and motion detection capabilities.
1.1 Package Contents
- 1x 4G Solar Camera (with included battery)
- 1x User Manual
- 1x Screw Kit for installation
- 1x Solar Panel
2. Safety Information
Observe the following safety precautions to prevent damage to the product or injury to yourself or others.
- Installation: Ensure the camera is securely mounted to prevent falling. Avoid installing near flammable or explosive materials.
- Power Source: Use only the provided solar panel and integrated battery. Do not attempt to replace the battery with unapproved alternatives.
- Water Resistance: The camera is IP65/IP66 rated for water and dust resistance. However, avoid submerging the camera in water or exposing it to high-pressure water jets.
- Temperature: Operate the camera within the specified temperature range of -15°C to 60°C.
- Disassembly: Do not attempt to disassemble or modify the camera. This will void the warranty and may cause damage or injury.
- Children: Keep the camera and its accessories out of reach of children.
3. Product Overview
The Active Pixel 4G Solar Powered Dual Lens Security Camera is a robust surveillance solution. Key features include:
- Dual Lens System: Provides 10x zoom capability (3x optical + 3.2x digital).
- 4G Connectivity: Operates on 4G LTE networks, ideal for locations without Wi-Fi. (Note: 4G Jio Sim Card Not Supported. VI and Airtel SIM recommended.)
- Solar Powered: Equipped with a 7W solar panel and 8000mAh battery for continuous operation.
- High Resolution: 2MP+2MP sensors delivering 1080P Full HD video.
- Pan-Tilt-Zoom (PTZ): 355° horizontal pan and 90° vertical tilt for wide area coverage.
- Smart Detection: PIR + Radar dual induction detection for human/animal detection.
- Two-Way Audio: Built-in microphone and speaker for communication.
- Color Night Vision: Clear color night vision up to 50ft.
- Storage: Supports local TF card (up to 128GB, not included) and cloud storage.
- Weatherproof: IP65/IP66 rated for outdoor use.
4. Setup
4.1 SIM Card Installation
- Locate the SIM card slot on the camera body.
- Insert a compatible 4G SIM card (VI or Airtel recommended) into the slot. Ensure the SIM card is correctly oriented.
- Close the SIM card slot cover securely to maintain waterproofing.
4.2 App Installation and Account Setup
- Download the "V380 Pro" app from your smartphone's app store (Android or iOS).
- Open the app and register a new account or log in if you already have one.
- Follow the in-app instructions to add your camera. This typically involves scanning a QR code on the camera or manually entering its ID.
4.3 Mounting the Camera and Solar Panel
- Choose a Location: Select a location with good 4G signal strength and ample direct sunlight for the solar panel. The camera should be mounted at a height that provides optimal viewing angle and security.
- Mount the Camera: Use the provided screw kit to securely mount the camera to a wall or pole. Ensure the mounting surface is stable.
- Mount the Solar Panel: Mount the solar panel in a position where it receives maximum direct sunlight throughout the day. Adjust its angle for optimal charging efficiency.
- Connect Solar Panel: Connect the solar panel cable to the camera's charging port. Ensure the connection is secure and waterproof.
5. Operating Instructions
5.1 Live View and PTZ Control
- Open the V380 Pro app and select your camera from the device list.
- The app will display the live video feed.
- Use the on-screen controls to pan (355° horizontal) and tilt (90° vertical) the camera.
- Pinch to zoom on the live feed to utilize the 10x dual lens zoom.
5.2 Two-Way Audio
- While in live view, tap the microphone icon to speak through the camera's speaker.
- Tap the speaker icon to listen to audio from the camera's microphone.
5.3 Motion Detection and Alerts
- Access the camera settings in the V380 Pro app.
- Enable "Smart Detection" (PIR+Radar dual induction) for human/animal detection.
- Configure alert settings, including push notifications to your mobile phone.
- When motion is detected, the camera will automatically record the event and send an alert.
5.4 Recording and Playback
- Local Storage: Insert a TF card (up to 128GB, not included) into the camera's slot for local recording. Recordings can be accessed via the app.
- Cloud Storage: Subscribe to the cloud storage service through the V380 Pro app for alarm video storage.
- To view recorded footage, navigate to the playback section in the app and select the desired date and time.
5.5 Night Vision
The camera automatically switches to night vision mode in low light conditions using its IR-CUT switch and 4pcs Double Core LEDs. It provides clear color night vision up to 50 feet (15 meters).
6. Maintenance
- Cleaning: Regularly wipe the camera lens and solar panel with a soft, damp cloth to ensure clear vision and efficient charging. Do not use harsh chemicals.
- Battery Care: The integrated battery is designed for long life. Ensure the solar panel is clean and receives adequate sunlight for optimal charging. Avoid prolonged storage in extreme temperatures.
- Firmware Updates: Check the V380 Pro app periodically for firmware updates. Keeping the firmware updated ensures optimal performance and security.
- TF Card Management: If using a TF card, periodically check its storage capacity and format it if necessary to maintain recording efficiency.
7. Troubleshooting
| Problem | Possible Cause | Solution |
|---|---|---|
| Camera not powering on. | Low battery; Solar panel not charging; Faulty connection. | Ensure solar panel is clean and receiving direct sunlight. Check solar panel connection to the camera. Allow time for battery to charge. |
| No 4G signal or offline. | SIM card not inserted correctly; SIM card not activated; Poor network coverage; Incompatible SIM card. | Reinsert SIM card. Verify SIM card is active and has data plan. Move camera to an area with better 4G coverage. Ensure using a compatible SIM (VI/Airtel). |
| Motion detection not working. | Detection sensitivity too low; Feature disabled in app; Obstructions in detection area. | Check app settings to ensure motion detection is enabled and sensitivity is appropriate. Clear any obstructions. |
| Poor video quality. | Dirty lens; Poor network signal; Low light conditions. | Clean the camera lens. Ensure good 4G signal. Video quality may be reduced in very low light, but night vision should activate. |
| Cannot connect to app. | Incorrect camera ID; App issues; Network problems. | Verify camera ID. Restart the app or your phone. Check your phone's internet connection. Reset the camera if necessary (refer to app for reset procedure). |
8. Specifications
| Feature | Detail |
|---|---|
| Model | AP-4G-SY2.0MP-DUAL LENS-V-3.6MM |
| Sensor | 1/2.8" Progressive Scan CMOS *2 |
| Lenses | 4mm F1.6 (Horizontal View: 80±5°, Vertical: 90±5°), 12mm F1.6 (Horizontal View: 26±1°, Vertical: 30±1°) |
| Zoom | 10X Conflate Zoom (3X Optical + 3.2X Digital) |
| Video Compression | H.265/15FPS |
| Resolution | Main stream: 1920*1080P, Sub-stream: 640×360P |
| Network | 4G LTE (SIM Supported) |
| Detection Method | PIR + Radar dual induction detection |
| Detection Distance | 0~12M |
| Detection Angle | 120° |
| Pan-Tilt | Horizontal: 355°, Vertical: 90° |
| Rotate Speed | Horizontal 55°/s, Vertical 40°/s |
| Night Vision | IR-CUT automatic switch, 4pcs Double Core LEDs, effective distance 10M (IR/White LED) |
| Audio | Built-in speaker (3W), Built-in microphone (pickup area ~20M) |
| Storage | TF card (Max 128GB), Cloud Storage (Alarm video) |
| Power | 7W Solar Panel, 8000mAh Battery (included) |
| Water Resistance | IP65, IP66 |
| Operating Temperature | -15°C to 60°C |
| Dimensions (L x W x H) | 20 x 18 x 16 cm |
| Weight | 1.2 kg |
| Control Method | App (V380 Pro) |
| Compatible OS | Android, iOS |
9. Warranty and Support
For warranty information and technical support, please refer to the contact details provided at the point of purchase or on the official Active Pixel website. The manufacturer is Glorious Digital Solution Pvt Ltd. For customer care, you may contact 9321367328.
Please retain your proof of purchase for warranty claims.
