XPPen Artist Pro 24 Gen2 165Hz Drawing Tablet User Manual

1. Introduction

This manual provides essential information for setting up, operating, and maintaining your XPPen Artist Pro 24 Gen2 165Hz Drawing Tablet. Please read it thoroughly to ensure optimal performance and longevity of your device.

Image 1.1: XPPen Artist Pro 24 Gen2 Drawing Tablet and accessories.

This image displays the XPPen Artist Pro 24 Gen2 Drawing Tablet along with its various accessories, including the dual styluses, pen case, wireless shortcut remote, cables, and stand.

2. Setup

2.1 What's in the Box

Verify that all components are present:

• Artist Pro 24 165Hz Drawing Tablet
• X3 Pro Stylus
• X3 Pro Slim Stylus
• Pen Clip
• X3 Pro Slim Stylus nibs (10x)
• X3 Pro Stylus Standard nibs (10x)
• Pen Case with Nibs (X3 Pro Slim Stylus nibs *4, X3 Pro Stylus felt nibs*4)
• Wireless Shortcut Remote and Bluetooth Receiver
• Power Adapter and Power Cord
• DisplayPort Cable
• HDMI Cable
• USB-C to USB-C Cable
• USB-C to USB-A Cable
• Glove
• Cleaning Cloth
• S02 Stand

2.2 Connectivity

The Artist Pro 24 Gen2 offers flexible connection options to your computer:

• USB-C Connection: Use the provided USB-C to USB-C cable. Ensure both video and data cables are attached from your computer to the drawing display.
• DisplayPort Connection: Use the DisplayPort cable and USB-C to USB-A cable.
• HDMI Connection: Use the HDMI cable and USB-C to USB-A cable.

Note: This is not a standalone drawing tablet; it requires connection to a computer or laptop.

Image 2.1: USB-C Connection Diagram. This diagram illustrates how to connect the drawing display to a PC using a USB-C to USB-C cable, along with the power adapter.

Image 2.2: DisplayPort and HDMI Connection Diagrams. These diagrams show the connection methods using DisplayPort and HDMI cables, each requiring a USB-C to USB-A cable for data and a power adapter.

2.3 Driver Installation

To ensure proper functionality, install the latest driver for your operating system:

1. Make sure your drawing display is connected to your computer.
2. Visit the official XPPen website (www.xp-pen.com), navigate to the Support section, and then to Download.
3. Choose your product model (Artist Pro 24 Gen2) and download the latest driver compatible with your computer's operating system (Windows, macOS, Linux).
4. Follow the on-screen prompts to complete the driver installation.

Important Notes for Driver Installation:

• Before installing, turn off all antivirus software and graphics software.
• Uninstall any existing drivers for other drawing displays.
• Restart your computer after installation.

3. Operating the Device

3.1 Display Features

• 165Hz Refresh Rate: The Artist Pro 24 Gen2 features a 2.5K QHD (2560 x 1440) resolution display with a 165Hz refresh rate, minimizing flickering, motion blur, and stuttering for a smooth visual experience.
• Calman Verified Color Accuracy: Professional-grade color accuracy with ΔE<1 in sRGB, 99% Adobe RGB, 99% sRGB, and 94% P3 color gamut coverage. It offers a 1000:1 contrast ratio and 250 cd/m² brightness.
• Paper-feel Drawing Experience: The AG Nano Etched and AF Coating glass provides an anti-glare and anti-fingerprint surface, reducing distractions and eliminating visual gaps between the pen nib and cursor.

Image 3.1: 165Hz Display Performance. This image visually compares the smoothness of a 165Hz display against a 60Hz display, highlighting the reduced motion blur.

Image 3.2: Calman Verified Color Accuracy. This graphic illustrates the color gamut coverage (Adobe RGB, sRGB, P3) and ΔE<1 accuracy of the display.

3.2 Dual Stylus

The device includes two battery-free styluses, each designed for different preferences:

• X3 Pro Slim Stylus: Lightweight with removable buttons to prevent accidental touches.
• X3 Pro Smart Chip Stylus: Features a comfortable silicone grip for extended use.

Both styluses offer 16,384 pressure levels and a 60° tilt function for a smooth drawing experience. The included pen case stores both styluses, acts as a stand, and contains 28 extra nibs and 2 detachable pen clips.

Image 3.3: Dual Stylus Overview. This image displays the two types of styluses included with the tablet, highlighting their features.

3.3 ACK05 Wireless Shortcut Keyboard

Enhance your workflow with the ACK05 Wireless Shortcut Keyboard:

• Features a physical dial for comfortable rotation and precise feedback.
• Ten customizable keys for personalized shortcuts.
• Supports Bluetooth 5.0 for flexible placement.

Image 3.4: ACK05 Wireless Shortcut Keyboard. This image shows the compact wireless remote with its customizable keys and dial.

3.4 Flexible Stand

The included ACS02 Stand allows for single-handed angle adjustment from 16° to 72°, providing ergonomic comfort during long creative sessions. An optional ACS15 Stand offers additional height adjustment and rotation for increased versatility.

Image 3.5: ACS02 Adjustable Stand. This image displays the tablet mounted on the adjustable stand, showcasing its ergonomic design.

3.5 Software Compatibility

The Artist Pro 24 Gen2 is compatible with a wide range of operating systems and digital art software:

• Operating Systems: Windows 7 (or later), macOS 10.13 (or later), Android (USB3.1 DP1.2), ChromeOS 88 (or later), Linux.
• Software: Adobe Photoshop, Illustrator, SAI, CDR, Clip Studio Paint, GIMP, Krita, MediBang, FireAlpaca, Toonboom, Maya, Blender3D, etc.

Image 3.6: High Compatibility. This image displays logos of various operating systems and creative software compatible with the XPPen Artist Pro 24 Gen2.

4. Maintenance

Proper maintenance ensures the longevity and optimal performance of your drawing tablet:

• Cleaning: Use the provided cleaning cloth to gently wipe the screen and body of the tablet. Avoid using harsh chemicals or abrasive materials.
• Stylus Nibs: Regularly check the stylus nibs for wear. Replace them when they become worn to maintain drawing precision. Extra nibs are provided in the pen case.
• Storage: When not in use, store the tablet and accessories in a clean, dry place away from direct sunlight and extreme temperatures.
• Cable Management: Ensure cables are not bent sharply or tangled to prevent damage. The built-in cable harness helps maintain stability and organization.

5. Troubleshooting

If you encounter issues, try the following steps before contacting support:

• No Display/Connection Issues:
• Ensure all cables (power, USB-C/DisplayPort/HDMI) are securely connected.
• Verify that the correct input source is selected on your computer.
• Restart your computer and the drawing tablet.
• Check the driver status. If the device is not recognized, try reinstalling the driver.
• Stylus Not Responding:
• Ensure the stylus is within the active work area of the display.
• Check if the stylus nib is properly inserted and not excessively worn.
• Verify that the correct stylus is selected in the driver settings.
• If using a wireless shortcut remote, ensure it is paired and charged.
• Driver Malfunctions:
• Temporarily disable any antivirus or security software that might interfere with the driver.
• Uninstall and reinstall the latest driver from the official XPPen website.
• Use the diagnostic tool within the driver settings to identify potential issues.

For further assistance, refer to the XPPen support website or contact customer service.

6. Specifications

7. Warranty and Support

XPPen provides a 1-Year Protection Plan for all its products. For detailed terms and conditions regarding support, returns, and refunds, please refer to the official XPPen website or contact customer service.

You can reach XPPen support via Amazon Message for any product-related questions.

Image 7.1: XP-Pen Company Logo. The official logo of XP-Pen, indicating brand identity.