TenTrend Tower Power Strip with Surge Protection User Manual

1. Introduction

This manual provides essential information for the safe and efficient use of your TenTrend Tower Power Strip. This device is designed to provide multiple power outlets and USB charging ports while offering surge protection for your electronic devices. Please read these instructions thoroughly before use and retain them for future reference.

2. Product Features

The TenTrend Tower Power Strip is equipped with several features to enhance your charging and power experience:

• 12 AC Outlets: Provides ample space for multiple devices.
• 8 USB Ports: Includes 4 USB-A ports (2.4A max each) and 4 USB-C ports (3A max each), delivering a total charging speed of up to 4.8A per side.
• Smart Charging: Automatically detects connected devices to deliver optimal charging current.
• 1200J Surge Protection: Protects connected electronics from power surges and spikes.
• Overload Protection: Built-in safety mechanism to prevent damage from excessive power draw.
• Fire-Resistant Material: Constructed from 1382°F fire-resistant ABS+PC material for enhanced safety.
• Ultra-Thin Flat Plug: A 0.31-inch flat plug design allows furniture to sit closer to the wall, and a 45° right-angle plug prevents blocking adjacent outlets.
• 5 FT Extension Cord: A durable pure copper cord provides flexibility in placement.
• On/Off Switch: Allows for convenient power control and energy saving.
• Compact and Lightweight Design: Measures 3.4 x 3.4 x 6.5 inches, making it suitable for various environments and travel.
• Non-Slip Rubber Feet: Ensures stability and prevents sliding.

Image: TenTrend Tower Power Strip with its flat plug and coiled 5-foot extension cord.

Image: Multiple USB Charging Station in use, showing a tablet and smartphone connected to the USB-C and USB-A ports.

Image: Illustration demonstrating the ultra-thin flat plug design fitting behind furniture, compared to a thicker standard plug.

3. Setup Instructions

1. Unpack: Carefully remove the power strip from its packaging.
2. Placement: Place the power strip on a stable, flat surface. Ensure it is away from water sources and heat. The non-slip rubber feet on the base will help secure its position.
3. Connect to Power: Plug the power strip's flat plug into a standard 125V AC wall outlet. The flat design allows for discreet placement behind furniture.
4. Power On: Press the On/Off switch located on the base of the unit to activate the power strip. An LED indicator will illuminate when the unit is powered on.

4. Operating Instructions

Once set up, the TenTrend Tower Power Strip is ready for use:

• Using AC Outlets: Plug your electronic devices directly into any of the 12 AC outlets. These outlets are distributed vertically around the tower for easy access and to accommodate various plug sizes without blocking adjacent outlets.
• Using USB-A Ports: Connect your USB-A compatible devices (e.g., older smartphones, smartwatches, AirPods) to the 4 USB-A ports located on the base. These ports provide up to 2.4A charging.
• Using USB-C Ports: Connect your USB-C compatible devices (e.g., newer smartphones, tablets, laptops) to the 4 USB-C ports located on the base. These ports provide up to 3A charging.
• Total Charging Capacity: The power strip can charge up to 20 devices simultaneously (12 AC + 8 USB). Ensure the total power draw does not exceed the rated power of 1875W.
• Power Control: Use the On/Off switch to easily power down all connected devices when not in use, conserving energy.

5. Safety Information

To ensure safe operation and prevent damage, please observe the following safety guidelines:

• Do not exceed the maximum rated power of 1875W (15A, 125V). Overloading can cause overheating and potential fire hazards.
• This device is equipped with 1200 Joules of surge protection. While it protects against surges, it is not a substitute for proper grounding or protection against direct lightning strikes.
• Do not use in wet or damp conditions. This product is for indoor use only.
• Do not disassemble, modify, or attempt to repair the unit. Refer all servicing to qualified personnel.
• Keep out of reach of children and pets.
• Ensure the power cord is not pinched, walked on, or otherwise damaged.
• Avoid plugging high-power appliances (e.g., heaters, microwaves, air conditioners) into the same power strip simultaneously.

Image: Visual representation of 1200J surge protection, showing the power strip safeguarding devices from electrical spikes.

6. Maintenance

To maintain the performance and longevity of your power strip:

• Cleaning: Disconnect the power strip from the wall outlet before cleaning. Use a dry, soft cloth to wipe the exterior. Do not use liquid cleaners or abrasive materials.
• Storage: When not in use for extended periods, store the power strip in a cool, dry place, away from direct sunlight and extreme temperatures.
• Inspection: Periodically inspect the power cord and the unit for any signs of damage. If damage is found, discontinue use and contact customer support.

7. Troubleshooting

If you encounter issues with your TenTrend Tower Power Strip, consider the following:

• No Power:
  • Ensure the power strip is securely plugged into a functioning wall outlet.
  • Check if the On/Off switch is in the 'On' position.
  • Verify that the wall outlet itself is receiving power by testing it with another device.
• Devices Not Charging/Powered:
  • Confirm that the individual devices are properly connected to the AC outlets or USB ports.
  • Check the device's charging cable for damage.
  • Ensure the total power draw does not exceed 1875W. If overloaded, the power strip's overload protection may have tripped. Disconnect some devices and reset the power by cycling the On/Off switch.
• Slow USB Charging:
  • Ensure your device and cable support fast charging.
  • The total USB output is shared. If many devices are connected, charging speed may be affected.

If problems persist, contact TenTrend customer support for assistance.

8. Specifications

9. Warranty and Support

For warranty information or technical support, please refer to the product packaging or contact TenTrend customer service directly. Keep your purchase receipt for warranty claims.