1. Introduction
This manual provides detailed instructions for the installation, operation, and maintenance of your SANSCO Dual Lens PTZ Solar Security Camera. This battery-powered, 100% wire-free outdoor camera features dual lenses for a comprehensive 360° view, 4+4MP 2K resolution with color night vision, 2-way audio, and PIR detection for enhanced home security.
2. What's in the Box
- 1x SANSCO Dual Lens PTZ Solar Security Camera
- 1x Solar Panel
- 1x Set Guide (User Manual)
- Some Screws and Mounting Hardware
3. Product Overview
The SANSCO Dual Lens PTZ Solar Camera is designed for versatile indoor and outdoor surveillance, offering advanced features for comprehensive monitoring.
Key Features:
- Dual Lens Dual Screen PTZ: Features a fixed lens and a rotating 355° horizontal with 90° vertical lens for a 360° view. Dual screen view allows switching between bullet and dome screens.
- 10X Digital Zoom: Allows for precise focus on specific details.
- 2K High-Definition Live Video: Provides 8MP (4MP + 4MP, 2304*1296P) full HD images and video for clear day and night visibility.
- PIR Motion Detection & 2-Way Talk: Built-in microphone and speaker for real-time two-way audio. Intelligent motion alarm provides accurate alerts.
- IP66 Waterproof Protection: Suitable for extreme weather conditions, ideal for car parks, garages, driveways, and gardens.
- Solar Powered & Battery Operated: Equipped with an adjustable 8W solar panel and a built-in 10000mAh rechargeable battery for continuous power.
- 5G/2.4G WiFi Support: Connects to both 2.4GHz and 5GHz Wi-Fi networks for flexible connectivity.
Image 3.1: SANSCO Dual Lens PTZ Solar Camera with a mobile app displaying dual views and 10x zoom capability.
4. Setup Instructions
4.1 Initial Charging and Micro SD Card Installation
Before initial use, fully charge the camera using a 5V 1A power adapter (not included) overnight. Avoid using adapters with higher amperage (e.g., 2.4A or 3A). If using a Micro SD card for local storage (not included), insert it into the designated slot before mounting.
Video 4.1: Demonstrates how to set up the Sansco dual lens solar security camera, including initial power-on and Micro SD card insertion.
4.2 App Installation and Device Pairing
- Download the EseeCloud app from your smartphone's app store (iOS or Android).
- Launch the app and create an account.
- Ensure your phone's Bluetooth is enabled for device discovery.
- In the app, select 'Add smart device' and follow the on-screen prompts to find and add your camera.
- Connect the camera to your 2.4GHz Wi-Fi network. Note: The camera supports 2.4GHz Wi-Fi only for initial setup and operation.
- Name your device and configure initial settings as prompted.
Image 4.2: Visual guide for connecting the SANSCO camera to the EseeCloud app, including Wi-Fi setup.
4.3 Mounting the Camera and Solar Panel
Select an optimal location for the camera and solar panel. The camera should be mounted at a height of 8-10 feet (2.5-3m) and within 30 feet (9m) of the monitoring area. The solar panel should be placed in a location that receives sufficient sunlight, ideally pointing directly at the sun during midday in summer, and within 6.6 feet (2m) radius of the camera for optimal charging.
Image 4.3: Illustrates recommended mounting height and distance for the camera, and proper solar panel placement for maximum sunlight exposure.
5. Operating Instructions
5.1 Live View and Dual Screen Functionality
Access the live feed through the EseeCloud app. The camera offers a dual-screen view, allowing you to monitor both the fixed lens and the adjustable PTZ lens simultaneously. You can switch between these views with a single tap for rapid target identification.
Image 5.1: Demonstrates the dual view feature on the mobile app, showing both fixed and adjustable camera feeds.
5.2 Pan, Tilt, and Zoom (PTZ) Control
Use the app's controls to remotely pan the adjustable lens 355° horizontally and tilt 90° vertically, providing a 360° coverage with minimal blind spots. The 10X digital zoom allows you to magnify specific areas of interest.
Image 5.2: Illustrates the pan and tilt functionality of the camera, controllable remotely through the mobile application.
5.3 Motion Detection and Alerts
The camera features PIR motion detection. When motion is detected, the camera can send real-time alerts to your smartphone. You can configure the sensitivity and detection zones within the app to minimize false alarms.
Image 5.3: Illustrates the camera's human motion detection feature, highlighting its ability to identify and track human figures.
5.4 Two-Way Audio
Utilize the built-in microphone and speaker for two-way communication. This allows you to speak to visitors, deter intruders with a siren, or communicate with family members directly through the camera.
Image 5.4: Depicts the real-time two-way audio communication feature, allowing interaction with individuals near the camera.
5.5 Night Vision
The camera supports 2K color night vision, providing clear visibility even in low-light conditions. Intelligent motion alarms are designed to provide accurate alerts in black-and-white mode.
Image 5.5: Compares black and white night vision with full-color night vision, demonstrating the camera's low-light capabilities.
6. Maintenance
6.1 Battery Charging
The camera is primarily solar-powered. Ensure the solar panel receives adequate direct sunlight for continuous charging. If the battery is depleted, use a 5V 1A power adapter to charge the camera. Avoid 24/7 continuous recording to conserve battery life, as it is designed for live view and motion-triggered recording.
6.2 Weather Resistance
The camera has an IP66 waterproof rating, making it suitable for use in extreme weather conditions (-30°C to 60°C / -22°F to 140°F). Regularly check for any debris on the lenses or solar panel that might obstruct performance.
Image 6.1: Highlights the camera's IP66 waterproof rating, indicating its durability in various weather conditions.
7. Troubleshooting
- Connectivity Issues: Ensure the camera is connected to a 2.4GHz Wi-Fi network. 5GHz networks are not supported for direct connection. Verify Wi-Fi password accuracy.
- Battery Drain: Avoid 24/7 continuous recording. The camera is optimized for live view and motion-triggered recording. Reduce motion detection sensitivity in crowded areas if advanced face recognition technology is causing excessive alerts and battery consumption.
- Image Clarity: Ensure protective films are removed from the lenses. Regularly clean the lenses to maintain optimal 2K resolution.
- Motion Detection Accuracy: Adjust detection zones and sensitivity settings in the app to reduce unwanted false alerts from environmental factors like waving plants or shadows.
8. Specifications
| Model Name | EXF-QS12-B4L |
| Brand | SANSCO |
| Connectivity Technology | Wireless (2.4GHz & 5GHz Wi-Fi) |
| Power Source | Solar Powered, Battery Powered (1 Lithium Ion battery included) |
| Video Capture Resolution | 2K (8MP: 4MP + 4MP, 2304*1296P) |
| Special Features | 2-Way Audio, HD Resolution, Motion Sensor, Night Vision (Color), PTZ Technology (355° Pan, 90° Tilt), Dual Lens, 10X Digital Zoom |
| Indoor/Outdoor Usage | Indoor, Outdoor |
| Water Resistance Level | IP66 Waterproof |
| Item Dimensions L x W x H | 10 x 8 x 5.5 inches |
| Item Weight | 3.36 pounds |
9. Warranty & Support
SANSCO is committed to customer satisfaction. The product comes with a 30-day hassle-free return and exchange policy. Additionally, SANSCO offers lifetime continuous support for its products. For any inquiries or assistance, please refer to the contact information provided in your quick start guide or visit the official SANSCO website.
