COSTWAY Full Body Zero Gravity SL Track Shiatsu Massage Chair User Manual

1. Important Safety Instructions

Please read and follow all safety instructions and warnings included in this user manual before assembly, use, and operation of your COSTWAY Massage Chair. Failure to do so may result in injury or damage to the product.

• Always ensure the chair is placed on a stable, level surface.
• Ensure the chair is within the recommended weight capacity of 265 lbs.
• Keep children and pets away from the chair when in use.
• Do not attempt to disassemble or repair the chair yourself. Always contact a qualified professional for any maintenance or repair needs.
• Avoid placing the chair in direct sunlight or near heat sources.
• Do not use the chair if the power cord is damaged. Contact customer support immediately.
• Unplug the chair from the power outlet when not in use or before cleaning.

2. Package Contents

Before beginning installation, verify that all components are present and undamaged. The package includes:

• 1 x COSTWAY Massage Chair
• 1 x Remote Control
• 1 x User Manual (this document)
• 1 x Power Cord
• 1 x Hand Controller Bracket
• Screw Kit for bracket installation

3. Setup and Installation

The COSTWAY Massage Chair is designed for easy, installation-free setup, arriving largely pre-assembled. Follow these steps to prepare your chair for use.

3.1 Unboxing and Positioning

1. Cut off the packing tape: Carefully cut all green packing tapes securing the outer box with scissors.
2. Remove the outer box: Buckle down the removal port or lift the shell from the bottom to remove the outer cardboard box. This may require two people.
3. Remove foam and board: Carefully remove the top foam and wooden board pieces protecting the chair.
4. Remove calf and accessories: Remove the calf section, take out any accessories, and remove the remaining plastic bag and foam from inside the calf area.
5. Open host packaging bag: Carefully open the main packaging bag covering the chair. Avoid obstructing transportation points when lifting the massage chair.
6. Lift and position the chair: With assistance, lift the chair to its planned position. Note the notches on the front armrests and back cover for safe lifting.

3.2 Calf Assembly and Connections

7. Remove protective foam: Remove the protective foam pieces from the calves.
8. Remove calf covers: Remove the left and right calf covers by unscrewing one fixing screw for each. Open the calf covers.
9. Insert air tubes: Carefully insert the air tubes into their designated ports.
10. Attach calf to bracket: Attach the calf section to the bracket and install the set screws to secure it.
11. Zipper up: Zip up the leg and cushion zippers to secure the calf covers.

3.3 Controller Setup

12. Open accessory kit: Open the accessory kit to retrieve the instruction manual, screw kit, power cord, and hand controller bracket.
13. Remove manual controller bracket: Take out the manual controller bracket and its screws from the accessory kit.
14. Place bracket over mounting holes: Place the manual controller bracket over the bracket mounting holes on the armrest, ensuring proper alignment.
15. Install controller bracket: Use the three small screws provided to securely install the manual controller bracket.
16. Install decorative cover: Install the decorative cover of the manual controller bracket. Pay attention to snap the outside edge first for a secure fit.
17. Remove hand controller: Remove the hand controller box and carefully take out the hand controller.
18. Align hand controller plug: When installing the hand controller, ensure the plug and jack are aligned correctly to avoid damage.
19. Plug in and secure hand controller: Plug in the hand controller cable and screw on the knob. Place the hand controller on its bracket.
20. Plug in power cord and turn on: Plug the power cord into the chair's power input and then into a wall outlet. Turn on the main power switch located near the power input.

4. Operating Instructions

Your COSTWAY Massage Chair offers a variety of features for a personalized massage experience. Familiarize yourself with the controls and functions below.

4.1 Controls

• Remote Control: The primary interface for selecting massage modes, adjusting intensity, and controlling chair positions.
• Armrest Shortcut Keys: Conveniently located buttons on the armrest for quick access to power, recline, and other frequently used functions.
• AI Voice Control: (If applicable) Use voice commands for hands-free operation. Refer to the remote control or specific voice command section for details.

4.2 Key Features

• Zero Gravity Modes: The chair offers 3 levels of zero gravity recline (144°, 150°, 155°) to reduce stress on your spine and promote better blood circulation. Activate via remote or armrest controls.
• Automatic Shoulder Detection: Upon starting a massage program, the chair automatically detects your shoulder position to ensure precise and effective massage roller placement along the SL track.
• SL Track Massage: The 50.5-inch ergonomic SL track follows the natural curve of your spine, providing massage from your neck down to your thighs.
• Full Body Airbag Massage: Airbags located on the shoulders, arms, calves, and feet provide compression massage with 3 adjustable intensities.
• Waist Heating Function: Built-in heating elements in the waist area promote blood circulation and help relieve muscle soreness.
• Foot Rollers: Foot rollers with 3 adjustable intensities stimulate acupoints on your feet for deep relaxation.
• Leg Extension: The 6.3-inch retractable calf frame automatically adjusts to accommodate users of different heights.
• Bluetooth Speaker: Connect your electronic devices via Bluetooth to enjoy music during your massage.
• Timer Function: Set massage durations from 5 to 30 minutes.

5. Massage Modes and Techniques

The chair features a comprehensive selection of massage programs and techniques to cater to various needs.

5.1 Automatic Massage Modes (12 Programs)

• Comfort
• Relaxing
• Rocking
• Ache Relieve
• Blood Circulation
• Good-night Sleep
• Leisure Health (specially designed for sedentary office workers)
• Shoulder & Neck
• Back & Waist
• Buttocks Shaping
• Full Body
• Spinal Massage

5.2 Massage Techniques (5 Types)

• Shiatsu
• Kneading
• Knocking
• Beating
• Kneading & Patting (combination)

You can also customize your massage experience by adjusting 5 speeds, 3 widths, and 3 airbag intensities.

6. Maintenance

To ensure the longevity and optimal performance of your massage chair, follow these simple maintenance guidelines:

• Cleaning: Wipe clean with a soft, damp cloth. Avoid using harsh chemicals or abrasive cleaners that could damage the PVC leather.
• Storage: When not in use for extended periods, unplug the chair and cover it to protect from dust.
• Moving: Utilize the built-in wheels for easy movement. Always lift the chair carefully, noting the designated lifting points, to avoid damage.

7. Troubleshooting

If you encounter any issues with your COSTWAY Massage Chair, please refer to the following common solutions:

• Chair not powering on: Ensure the power cord is securely plugged into both the chair and a working wall outlet. Check that the main power switch on the chair is in the 'ON' position.
• Remote control not responding: Check if the remote control's battery is charged or needs replacement. Ensure there are no obstructions between the remote and the chair's sensor.
• Massage intensity too weak/strong: Adjust the intensity settings using the remote control.
• Unusual noises: Discontinue use and unplug the chair. Contact customer support if the noise persists.

For problems not listed here or if issues persist, please contact COSTWAY customer support.

8. Product Specifications

Image illustrating the dimensions, weight capacity, and minimum doorway size for the massage chair.

9. Warranty and Support

Your COSTWAY Massage Chair comes with a standard return policy. For specific warranty details, protection plans, or customer support, please refer to your purchase documentation or contact the seller directly.

• Return Policy: 30-day easy returns.
• Protection Plans: Optional 3-Year Protection Plan and Complete Protect monthly plan may be available for purchase.
• Customer Support: For assistance, please contact COSTWAY customer service.