EVATEK 4K@60Hz HDMI KVM Switch USB3.0 4 IN 2 OUT User Manual

1. Introduction

This EVATEK 4K@60Hz HDMI KVM Switch allows you to control up to four computers using a single set of keyboard and mouse, while sharing two monitors. It supports high-resolution video output and provides USB 3.0 ports for connecting additional peripherals. This manual provides detailed instructions for setup, operation, maintenance, and troubleshooting to ensure optimal performance.

The KVM switch enables four computers to share two monitors and a single set of keyboard, mouse, and three USB devices.

2. Package Contents

Please verify that all items are present in the package:

• HDMI KVM Switch (1 unit)
• USB 3.0 Cable (4 units)
• HDMI 2.0 Cable (2 units)
• USB-C Power Cable (1 unit)
• Foot Pad (4 units)
• Instruction Manual (1 unit)

Image showing the KVM switch, four USB 3.0 cables, two HDMI 2.0 cables, a USB-C power cable, foot pads, and the instruction manual.

3. Product Features

• Dual Monitor Support: Connects four computers to two monitors, allowing for extended or copy display modes.
• Ultra HD 4K@60Hz Resolution: Supports resolutions up to 3840x2160@60Hz, backward compatible with 1080p and 3D. Requires all connected devices and cables to support 4K@60Hz for optimal performance.
• USB 3.0 High-Speed Data Transfer: Features three USB 3.0 ports for connecting peripherals like printers, scanners, USB drives, keyboards, and mice, offering data transfer speeds up to 5Gbps (10 times faster than USB 2.0).
• Button Switching: Easily switch between connected computers with a single button press on the front panel.
• Plug and Play: No driver installation required for basic functionality.
• Broad Compatibility: Compatible with various operating systems including Windows, Mac OS, Chrome OS, Linux, Unix, and MS DOS.

Supports Ultra HD 4K@60Hz resolution.

High-speed USB 3.0 ports for fast data transfer.

4. Setup and Installation

Follow these steps to connect your KVM switch:

1. Power Off Devices: Ensure all computers and monitors are powered off before making any connections.
2. Connect Monitors: Connect your two monitors to the KVM switch's "HD OUT A" and "HD OUT B" ports using the provided HDMI 2.0 cables.
3. Connect Computers (Video): For each computer (PC1, PC2, PC3, PC4), connect its two HDMI outputs to the corresponding "HD IN A" and "HD IN B" ports on the KVM switch.
4. Connect Computers (USB): For each computer, connect one end of a USB 3.0 cable to a USB port on your computer and the other end to the corresponding "USB" input port for that PC on the KVM switch (e.g., PC1's USB to KVM's PC1 USB input).
5. Connect Peripherals: Connect your keyboard, mouse, and other USB 3.0 devices (e.g., printer, USB drive) to the "USB3.0" ports on the front of the KVM switch.
6. Connect Power: Connect the USB-C power cable to the "5V IN" port on the KVM switch and to a 5V power adapter (not included) or a USB port on one of your computers.
7. Power On: Power on the KVM switch, then your monitors, and finally your computers.

Important Notes:

• Ensure that each computer you connect supports at least two monitors working simultaneously.
• Maintain proper cable connections as shown in the diagram. Loose connections can cause display or peripheral issues.
• If your computer lacks dual HDMI outputs, you may need adapters (e.g., DisplayPort to HDMI, USB-C to HDMI). VGA or DVI to HDMI cables are generally not recommended due to potential compatibility issues and signal degradation.

Connection diagram illustrating how to connect computers, monitors, and peripherals to the KVM switch.

Alternative connection methods for computers with varying display output ports.

5. Operating Instructions

The EVATEK KVM switch is designed for simple operation:

• Switching Computers: Press the corresponding button (PC1, PC2, PC3, or PC4) on the front panel of the KVM switch to switch control to the desired computer. The switching speed is typically 2-4 seconds.
• Display Modes: The KVM switch supports both extended mode and copy (mirror) mode, depending on your computer's display settings. Configure these settings directly on your operating system.

The KVM switch supports both copy mode (mirroring displays) and extended mode (extending desktop across displays).

Switch between computers easily using the front panel buttons.

6. Maintenance

To ensure the longevity and proper functioning of your KVM switch:

• Keep the device clean and free from dust. Use a soft, dry cloth for cleaning.
• Avoid exposing the device to extreme temperatures (operating temperature up to 30 degrees Celsius) or high humidity.
• Do not attempt to disassemble or repair the device yourself. Refer to qualified personnel for service.
• Ensure proper ventilation around the device to prevent overheating.

7. Troubleshooting

If you encounter issues with your KVM switch, refer to the following common problems and solutions:

• No Display on Monitors:
  • Verify all HDMI cables are securely connected between computers, KVM, and monitors.
  • Ensure the KVM switch is powered on and the correct input is selected.
  • Confirm that your computers are configured to output to two monitors simultaneously.
  • Test HDMI cables directly between computer and monitor to rule out cable issues.
• Keyboard/Mouse Not Responding:
  • Ensure USB cables from computers to the KVM switch are securely connected.
  • Verify keyboard and mouse are connected to the dedicated USB 3.0 ports on the KVM switch.
  • Some wireless keyboard/mouse combos with a single USB dongle may experience intermittent issues or require re-initialization after switching. Consider using wired peripherals or a KVM-compatible wireless set.
  • If using a USB hub, try connecting devices directly to the KVM.
• Resolution Issues (e.g., Not 4K@60Hz):
  • Confirm that both your source computers and monitors support 4K@60Hz.
  • Ensure all HDMI cables used are HDMI 2.0 compliant or higher.
  • Check your computer's display settings to ensure the correct resolution and refresh rate are selected.
• USB 3.0 Devices Not Working or Slow:
  • Ensure the USB-C power cable is connected to the KVM switch, as some high-power USB 3.0 devices may require additional power.
  • Avoid switching computers while data transfer is in progress on USB storage devices to prevent data corruption. Safely eject devices before switching.

If problems persist after attempting these troubleshooting steps, please contact EVATEK customer support for assistance.

8. Specifications

9. Warranty and Support

EVATEK is committed to providing high-quality products and customer satisfaction.

• Warranty: This product includes a 24-month replacement service for quality-related issues.
• Customer Support: EVATEK offers 365 days of after-sales support and 24-hour online customer service to assist with any questions or problems you may encounter.

For technical assistance or warranty claims, please contact our professional technical team through the retailer's support channels or the official EVATEK website.

EVATEK provides comprehensive customer support.