HE-GZ-TCL 502 4G YGH+JGP
User Manual: TCL 502 4G / K11 Phone Case with Tempered Glass Protector
Model: HE-GZ-TCL 502 4G YGH+JGP
Introduction
This manual provides comprehensive instructions for the installation, use, and maintenance of your new phone case and tempered glass screen protector, designed for the TCL 502 4G and TCL K11 models. This 2-in-1 product offers all-round protection for your device, featuring a durable TPU construction with a unique luminous effect image and an integrated kickstand.
Key features include:
- All-round protection for TCL 502 4G / TCL K11.
- High-quality shockproof TPU Rubberized Gel Silicone material.
- Unique luminous effect image that glows at night.
- Built-in ring stand for versatile viewing and secure grip.
- Precise cutouts for easy access to all ports and buttons.
- Includes one complimentary tempered glass screen protector.
What's in the Box
Upon opening your package, please verify that all components are present:
- 1 x Phone Case for TCL 502 4G / TCL K11
- 1 x Tempered Glass Screen Protector

Image: The phone case and the tempered glass screen protector included in the package.
Setup
1. Installing the Tempered Glass Screen Protector
- Clean the Screen: Use a microfiber cloth to thoroughly clean your phone's screen, removing all dust, smudges, and fingerprints. Ensure the screen is completely dry.
- Align the Protector: Carefully peel off the protective film from the adhesive side of the tempered glass. Align the protector with your phone's screen, ensuring the cutouts for the camera and sensors match perfectly.
- Apply and Smooth: Once aligned, gently lower the protector onto the screen. The adhesive will begin to spread. Use your finger or a soft card to gently press down the center of the protector and then push outwards towards the edges to remove any air bubbles.
- Final Wipe: Use the microfiber cloth to wipe down the installed screen protector.

Image: A phone with the screen protector and case installed, showing the precise fit.
2. Installing the Phone Case
- Insert Phone: Gently slide your TCL 502 4G or TCL K11 phone into the case, starting with one side and then pressing the other side into place.
- Ensure Fit: Make sure all edges of the phone are securely seated within the case and that all cutouts align with your phone's ports, buttons, and camera. The flexible TPU material allows for easy installation and removal.

Image: The phone case securely installed on the device, highlighting the four-corner protection.
Operating
Luminous Effect
The case features a unique high-definition image that incorporates a luminous effect. To activate this glow, expose the case to light (natural or artificial) for a period. The image will then glow in the dark, providing a distinctive visual effect.
Built-in Kickstand / Ring Holder
The integrated ring on the back of the case serves multiple functions:
- Kickstand: Pull out the ring and rotate it to prop your phone up for hands-free viewing of videos or video calls. The ring supports 360° rotation for various viewing angles.
- Secure Grip: Slip your finger through the ring for a more secure hold on your phone, reducing the risk of accidental drops.

Image: The phone case demonstrating the built-in ring kickstand in an extended position, allowing for hands-free viewing.
Button and Port Access
The case is designed with precise 1:1 mold openings, ensuring that all buttons (power, volume) are easily clickable and all ports (charging, headphone) are fully accessible without obstruction. The camera cutout is also perfectly aligned to prevent interference with photography.

Image: A detailed view of the phone case, highlighting the precise cutouts for ports, buttons, and the camera, ensuring perfect fit and functionality.
Maintenance
To keep your phone case and screen protector in optimal condition:
- Cleaning the Case: Wipe the case regularly with a soft, damp cloth. For stubborn dirt, a mild soap solution can be used, but ensure to rinse thoroughly and dry completely before reattaching to your phone. Avoid harsh chemicals or abrasive cleaners.
- Cleaning the Screen Protector: Use a clean microfiber cloth to gently wipe the screen protector. For smudges, a screen cleaning spray designed for electronics can be used.
- Avoid Extreme Conditions: Do not expose the case to extreme temperatures or direct prolonged sunlight, as this may affect the material and luminous properties.
Troubleshooting
| Problem | Possible Cause | Solution |
|---|---|---|
| Case does not fit properly. | Incorrect phone model. | Ensure your phone is a TCL 502 4G or TCL K11. This case is specifically designed for these models. |
| Screen protector has air bubbles. | Dust particles or improper application. | Carefully lift the edge of the protector near the bubble, use a dust absorber to remove any particles, and reapply slowly, pushing bubbles outwards. Ensure screen is thoroughly cleaned before application. |
| Luminous effect is weak or not visible. | Insufficient light exposure. | Expose the case to bright light (sunlight or artificial light) for a longer period to charge the luminous material. |
| Buttons are hard to press. | Case not fully seated. | Remove the case and re-install, ensuring all edges are properly aligned and the phone is fully seated within the case. |

Image: The phone case illustrating its shock-absorbing properties, designed to protect the phone from impacts and drops.
Specifications
| Product Name | Phone Case with Tempered Glass Screen Protector |
| Compatible Phone Models | TCL 502 4G, TCL K11 |
| Material | High-quality Shockproof TPU Rubberized Gel Silicone, Tempered Glass |
| Special Features | Slim Fit, Finger Ring Holder, Luminous Effect, TPU+color high-definition image, Shock Absorbing |
| Color | YGH+JGP (Specific design/pattern) |
| Product Dimensions | 0.39 x 0.39 x 0.39 inches (Approximate, for case) |
| Item Weight | 2.46 ounces |
| Manufacturer | Generic |
| Model Number | HE-GZ-TCL 502 4G YGH+JGP |
Warranty and Support
This product is manufactured by Generic. For any questions regarding product defects, installation issues, or general inquiries, please refer to the seller's return policy or contact the seller directly through the platform where the purchase was made. Please retain your proof of purchase for any warranty claims or support requests.
For further assistance, you may also visit the Amazon Customer Service page.
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